1998 JEEP GRAND CHEROKEE Complaints

PE 01 021/ROLL AWAY IN PARK: WHILE PARKED AND IDLING IN DRIVEWAY VEHICLE INADVERTENTLY JUMPED OUT OF GEAR, ROLLED INTO REVERSE, AND HIT CONSUMER, THEN STRUCK A TREE BEFORE STOPPING, CONSUMER SUSTAINED MINOR INJURIES. *AK PRIOR TO THE INCIDENT, FOR TWO DAYS THE RPM WAS AT 3000 ON THE HIGHWAY, THE ENGINE SOUNDED LIKE IT NEVER SHIFTED INTO THE FINAL GEAR FOR CRUISING. *YD

WHILE DRIVING AT 30MPH THE JEEP CUT OFF, SOUNDED LIKE IT WAS OUT OF GAS THE TANK WAS OVER HALF FULL. AFTER TRYING TO CRANK IT I NOTICED SMOKE COMING FROM UNDER THE HOOD AT THE WINDSHIELD AREA. I OPENED THE HOOD AND FLAMES SHOT OUT. I CLOSED THE HOOD AND 2 CARS BEHIND ME WAS A POLICE, HE CARE THE FIRE DEPARTMENT AND THEY WERE THERE WITHIN 5 MIN. BY THEN THE FLAMES WERE INSIDE THE JEEP AND THE MOTOR LOOKED LIKE MELTED PLASTIC TO ME. I STILL DONT KNOW WHY IT CAUGHT FIRE I HAD NO ELECTRICAL WORK DONE ON IT . I WAS STALLING WHILE DRIVING BUT WHEN I HAD IT CHECK FOR TUNE-UP I WAS TOLD IT HAD NEW PLUGS AND DID'NT NEED A TUNE-UP. I DON'T KNOW WHY MY JEEP CAUGHT FIRE AND THE INSURANCE REP. SAID IT WAS BURNED TO BADLY TO FIND OUT. *AK

A LEAK WAS IN THE FUEL LINE, GAS FUMES WERE COMING INSIDE OF VEHICLE, CONTACTED DEALER, AND CONSUMER WAS INFORMED THAAT THE FUEL LINE NEEDED TO BE REPLACED. *AK CONSUMER STATED THAT THE TRANSMISSION IS SLAMMING HARD WHEN ENGAGING IN REVERSE, ALSO THE DASH AND RADIO LIGHTS FLICKER ON AND OFF AT TIMES. *YD

WHILE DRIVING GEARS AUTOMATICALLY SHIFTED. TOOK VEHICLE TO DEALER. PLEASE PROVIDE ANY FURTHER INFORMATION.*AK

I PURCHASED THIS VEHICLE WITH A 3 MONTH/3000 MILE WARRANTY AND SINCE THE PURCHASE I AM HAVING PROBLEMS WITH THE GAS GAUGE. FOR SOME REASON THE GAUGE WILL INSTANTLY DROP TO EMPTY AND THEN BACK TO THE CORRECT LEVEL. I'VE HAD IT TO THE DEALERSHIP WHERE I BOUGHT IT 3 TIMES AND THEY CAN'T FIND A PROBLEM BECAUSE THE GAUGE IS READING NORMALLY. NOW THAT THE VEHICLE IS OUT OF WARRANTY I AM STUCK WITH THE BURDEN OF A FAULTY FUEL GAUGE AND AM WONDERING HOW TO RESOLVE THIS PROBLEM SEEING THAT THE DEALERSHIP COULDN'T REPAIR THE PROBLEM. I ALSO AM CONCERNED BECAUSE I THINK THIS PROBLEM SHOULD OF BEEN RESOLVED WHILE IT WAS UNDER WARRANTY. I,M SURE AS SOON AS I OPEN MY WALLET AT THE DEALERSHIP THE PROBLEM WILL BE RESOLVED. I ALSO KNOW THAT PREVIOUS YEAR JEEPS HAD THIS PROBLEM. *AK

WHILE VEHICLE WAS IDLING IN THE PARK GEAR, IT STARTED ROLLING IN REVERSE. CONSUMER WAS KNOCKED DOWN, AND THE VEHICLE ROLLED OVER HER LEGS WHEN SHE ATTEMPTED TO OPEN DOOR AND STOP MOVEMENT. VEHICLE MOVED AT AN UNKNOWN DISTANCE, AND STRUCK A MAILBOX BEFORE BEING STOPPED BY A NEIGHBOR. DEALER HAS NOT EXAMINED VEHICLE FOR THIS PROBLEM. PLEASE PROVIDE ANY ADDITIONAL INFORMATION / DOCUMENTATION.*AK

THE FUEL LEVEL SENDING UNIT IN THIS 1998 JEEP GRAND CHEROKEE LOREDO IS EXTREMELY UNRELIABLE AND UN-SAFE. THERE WAS A RECALL ON THIS ISSUE IN THE PRIOR MODEL YEAR FOR THIS VEHICLE. IF ONE WAS TO CONTACT JEEP DEALERSHIPS FOR REPLACEMENT PARTS FOR THE LEVEL SENDING UNIT , YOU IN TURN WILL RECEIVE THE IDENTICAL PARTS THAT WERE INSTALLED IN THE RECALLED 1997 MODEL YEAR. THIS WOULD MEAN THE 1997 CARD BODY, CARD BODY WIPER, FLOAT ARM RETAINER AND THE FLOAT ARM ASSEMBLY PART NUMBERS WERE REINSTALLED IN THE 1998 FUEL MODUALS. REVISION LEVELS ON THESE ENGINEERED PARTS ARE DOUGHTFULL. THE PROBLEM WITH THIS VEHICLE IS YOU CAN FILL THE TANK IN FULL POSITION (23 GAL -TWO CLICKS) START IT UP AND IT MAY READ EMPTY , IT MAY READ HALF FULL OR IT MAY READ FULL AT ANY GIVEN MOMENT. OCCASIONALY WHEN YOU SHUT THE REAR HATCH DOOR ON THIS VEHICLE THE VIBRATION MAY CASE THE FUEL LEVEL UNIT TO REACT INSIDE THE TANK/MODULE IN A ABNORMAL MANNER. I BELIEVE THIS IS AN UNSAFE AND HAS CAUSED THIS OWNER TO RUN OUT OF GAS ONCE ON HIGHWAY I95 IN NY AND ONCE ON A BACK ROAD. CHRYSLER CUSTOMER SUPPORT HAS BEEN CONTACTED AND DOCUMENTED THE ISSUE ON THIS VEHICLE BUT TO NO AVAIL. PLEASE RESPOND, THANK YOU, [XXX]. *AK PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

CONSUMER HAD PARKED VEHICLE WITH ENGINE RUNNING AND SHIFT IN PARK. THEN, STEPPED OUT OF VEHICLE, AND NOTICED THAT IT STARTED ROLLING BACKWARD ON A FLAT ROAD. THEN, VEHICLE STOPPED AT THE CURVE. CONSUMER NOTICED THAT SHIFT HAD MOVED FROM PARK TO DRIVE WITHOUT A PRIOR WARNING. PLEASE PROVIDE MORE INFORMATION.*AK

WHILE SLOWLY BACKING UP WITH TRAILER ATTACHED VEHICLE SUDDENLY ACCELERATED. TRAILER JACK KNIFED AND CRASHED INTO METAL BUILDING. CONSUMER HAD BRAKES APPLIED. THEN, SHIFTED TO DRIVE. VEHICLE ACCELERATED TO 35-40 MPH ,AND HEADED TOWARDS A LAKE. CONSUMER SHUT OFF ENGINE TO STOP VEHICLE. DAMAGE TO VEHICLE WAS $ 5000.00, DAMAGE TO BUILDING UNKNOWN. NO INJURIES. *AK *SLC

AFTER PUTTING VEHICLE IN PARK VEHICLE STARTED ROLLING BACKWARDS. PLEASE PROVIDE FURTHER INFORMATION. *AK