2002 JEEP GRAND CHEROKEE Complaints

I HAVE BEEN RECEIVING RECALL NOTICES FOR 2 YEARS. SAFETY RECALL M35/NHTSA 12V-527. EVERY TIME I HAVE TRIED TO TAKE MY VEHICLE IN FOR THE REPAIR, I AM TOLD THEY DO NOT HAVE THE PARTS AVAILABLE. SEEMS TO ME THAT THEY SHOULD AFTER ALL THIS TIME. *TR

TL* THE CONTACT OWNS A 2002 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE VEHICLE WOULD INDEPENDENTLY SHIFT GEARS WITHOUT WARNING. THE CONTACT SECURED THE VEHICLE IN PARK AND WHEN SHE EXITED, THE VEHICLE BEGAN TO ROLL AWAY. THE CONTACT WAS ABLE TO RE-ENTER THE VEHICLE AND SECURE THE TRANSMISSION IN PARK BUT TO NO AVAIL. THE CONTACT HAD TO UTILIZE THE EMERGENCY BRAKE WITH FORCE BEFORE THERE WAS ANY RESPONSE FROM THE VEHICLE. THE CONTACT SCHEDULED AN APPOINTMENT TO HAVE THE VEHICLE DIAGNOSED BY AN AUTHORIZED DEALER. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 132,632.

TL* THE CONTACT OWNS 2002 JEEP GRAND CHEROKEE. THE CONTACT STATED WHILE DRIVING VARIOUS SPEEDS, THE AIR BAG WARNING INDICATOR ILLUMINATED INTERMITTENTLY. THERE WAS A RECALL UNDER NHTSA CAMPAIGN ID NUMBER 12V527000 (AIR BAGS) HOWEVER, THE REQUIRED PART WAS UNAVAILABLE TO PERFORM THE REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 75,000. *TR

WE WERE TRAVELING ON THE HIGHWAY WITH THE HEATED SEATS ON AND THEY BECAME EXTREMELY HOT. I TURNED THEM OFF AND STOPPED TO LET THE SEATS COOL. LATER IN THE DAY WHEN I TRIED TO USE THEM AGAIN THEY WOULD NOT WORK. AND HAVE NOT WORKED SINCE. I CHECKED THE NHTSA SITE FOR RECALLS AND I DISCOVERED A RECALL FOR THIS PROBLEM, NHTSA CAMPAIGN # 09V1117000/ CHRYSLER LLC RECALL # J14. WHEN I WENT TO MY LOCAL JEEP DEALER I WAS INFORMED THAT MY VIN # WAS NOT PART OF THE RECALL EVEN THOUGH I WAS EXPERIENCING THE EXACT SAME PROBLEM. I LOOKED ON THE WEB SITE "ARFC.ORG" AND DISCOVERED THERE ARE A LARGE NUMBER OF JEEP CHEROKEE OWNERS HAVING THE SAME PROBLEM. MANY OF THEM HAD FIRES AND/OR BURNS, YET THEY ARE NOT COVERED BY THE RECALL. JEEP CLEARLY HAS A PROBLEM WITH THEIR HEATED SEATS THAT NEEDS TO BE ADDRESSED. THE RECALL APPEARS TO BE ONLY FOR SOME REPAIR PARTS FROM A PREVIOUS RECALL. IF CHRYSLER HAD TO HAVE A RECALL AND INSTALL REPAIRS FOR THEIR HEATED SEATS IT IS OBVIOUS THEIR HEATING ELEMENTS ARE PROBLEMATIC AND THEY SHOULD EXTENT THE RECALL TO COVER ALL JEEP HEATED SEAT PROBLEMS. *TR

I HAVE BEEN ATTEMPTING TO HAVE LOCAL CHRYSLER DEALERSHIP COMPLETE REPAIR ON SAFETY RECALL M35/NHTSA 12V-527 FOR ALMOST TWO YEARS AND THEY KEEP SAYING THEY ARE WAITING ON PARTS FROM MANUFACTURE. *TR

MY VEHICLE IS AN 02 OVERLAND. MY DRIVER SIDE HEATED SEATS NO LONGER WORKS. ONE MORNING IT WAS JUST DEAD AND PASSENGERS ARE CONSTANTLY COMPLAINING ABOUT THE INTENSE HEAT COMING FROM THEIR SEAT. I HAVE NEVER BEEN INFORMED OF THIS AS A FAULTY UNIT BUT NOW SEEING THE COMPLAINTS ONLINE I WOULD LIKE TO VOICE MY ISSUE AND HAVE MY SEATS CHECKED OUT OR DISABLED. I REALLY APPRECIATE ANY HELP YOU CAN PROVIDE. *TR

TL* THE CONTACT OWNS A 2002 JEEP GRAND CHEROKEE. THE CONTACT STATED THE VEHICLE WAS REMEDIED UNDER NHTSA CAMPAIGN ID NUMBER: 12V527000 (AIR BAGS) HOWEVER, THE AIR BAG WARNING LAMP REMAINED ILLUMINATED. THE VEHICLE WAS NOT TAKEN FOR INSPECTION OR REPAIRS. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE APPROXIMATE FAILURE MILEAGE WAS 117,679.

NEITHER CHRYSLER NOR A "LOCAL" DEALER WILL SUPPLY THE PART NEEDED FOR ME TO INSTALL THE FIX. I'M A QUALIFIED MECHANIC AND HAVE ALL THE NEEDED FACTORY TOOLS INCLUDING THE DRBIII AND ACCESS TO TECH CONNECT. READING THROUGH THE CHRYSLER DOCUMENT DATED NOVEMBER 7TH 2012, I FULLY UNDERSTAND THE ISSUE (MATERIAL CHANGE IN THE SQUIB CAPACITOR) AND THE PATCH CHRYSLER IS OFFERING. THE PROPER FIX WOULD BE REPLACEMENT OF THE DEFECTIVE CAPACITOR. I AM ASKING FOR THE PART SO THAT I CAN DO THE FIX - NOTHING MORE. *TR

I RECEIVED A JEEP AIRBAG RECALL NOTICE THIS WEEK AND WHEN I TOOK IT TO THE DEALER THEY TOLD ME THAT I NEED AN AIRBAG NOW. I HAVE HAD TO WAIT OVER A YEAR FOR THE PARTS TO COME IN AND THE DEALERSHIP HAS TRIED TO FIX MY CAR FOUR TIMES FOR THIS ISSUE ATTEMPTING TO USE THE WRONG CONNECTORS TO FIX THE ISSUE (THEY TOLD ME THIS ON THE LAST REPAIR ATTEMPT). NOW THEY CLAIM THAT I MUST PAY FOR AN AIRBAG. I BELIEVE THAT THEIR DEFECTIVE REPAIR ATTEMPTS OR HAVING TO WAIT SO LONG FOR PARTS IS THE REASON THAT THE AIRBAG NOW NEEDS REPLACED. CHRYSLER CUSTOMER SERVICE IS DENYING MY REQUEST TO FIX MY AIRBAG. CAN YOU PROVIDE ANY ASSISTANCE? THEY HAVE DEPRIVED ME OF THE ABILITY TO SELL MY CAR FOR THE LAST YEAR, AND NOW I CAN'T SELL IT UNTIL THIS LATEST ISSUE IS FIXED. THE COST OF THE REPAIR IS $1600. *TR

TL* THE CONTACT OWNS A 2002 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT HE ATTEMPTED TO HAVE THE VEHICLE REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 12V527000 (AIR BAGS) BUT WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE CONTACT FELT THAT SINCE THE FAILURE WAS REPORTED NOVEMBER 2012, THERE SHOULD HAVE BEEN A REMEDY AVAILABLE BEFORE FEBRUARY 2014. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE TIME FOR THE REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. *TR