1995 JEEP GRAND CHEROKEE Complaints

VEHICLE HAD CAUGHT ON FIRE DUE TO GREASE IN DIFFERENTIAL THAT HAD BOILED AND RELEASED A PLUG, CAUSING EXPLOSION AND FIRE. THERE WAS A PRIMARY CONCERN OF THE LOCATION OF GAS TANK AND DIFFERENTIAL WHICH WERE CLOSE TOGETHER. PRIOR TO THIS INCIDENT, CONSUMER HAD TAKEN VEHICLE INTO DEALER 3 TIMES WITH PROBLEMS IN DRIVELINE, BUT DEALER COULDNT DETERIME CAUSE OF DEFECT. *AK

RUSTED, DEFECTIVE DISC ROTORS COMPROMISED THE BRAKE'S PERFORMANCE IN AN EMERGENCY SITUATION. IN HEAVY TRAFFIC, ON A TWO LANE ROAD, THERE WAS AN ACCIDENT AHEAD, DRIVERS SLAMMED ON THEIR BRAKES, BUT MY SON WAS UNABLE TO STOP QUICKLY ENOUGH AND HIT THE '84 VOLVO AHEAD OF HIM. MY SON WAS CITED FOR FOLLOWING TOO CLOSELY, ALTHOUGH HE DOES NOT THINK HE WAS FOLLOWING TOO CLOSELY. VEHICULAR DAMAGE APPEARED VERY MINOR, BUT THE OTHER DRIVER IS CLAIMING THAT HIS '84 VOLVO IS TOTALED. THE IMPACT WAS AT VERY LOW SPEED. MY SON RECEIVED NO INJURIES, AND HIS AIRBAG DID NOT DEPLOY. THE OTHER DRIVER COMPLAINED OF A HEADACHE AND BACKACHE, SAW HIS DOCTOR, WAS TREATED WITH NAPROSYN (ALLEVE), AND IS FINE. WE HAD RECEIVED NO INFORMATION FROM CHRYSLER ABOUT THE RECALL ON THE FRONT BRAKE ROTORS. WE FOUND OUT ABOUT THE RECALL THE NEXT DAY (1/21/2000) WHEN IT WAS ANNOUNCED ON CNN. I CALLED CHRYSLER AND HAD THE RECALL PERFORMED. (OUR JEEP WAS AFFECTED BECAUSE IT HAD BEEN HOUSED IN OHIO PRIOR TO 8/99 WHEN WE BOUGHT IT). THE RECEIPT FROM THE DEALER FOR THE RECALL WORK SAYS THE ROTORS WERE DEFECTIVE. AFTER THE NEW ROTORS WERE INSTALLED WE NOTICED A VERY SIGNIGICANT DIFFERENCE IN STOPPING ABILITY. I REPORTED THIS TO CHRYSLER, REQUESTED THAT A TEST OF STOPPING TIME/ABILITY WITH THE OLD ROTORS AND WITH THE NEW ROTORS BE DONE, BUT CHRYSLER REFUSED. IF WE HAD BEEN INFORMED OF THE RECALL, WE COULD HAVE HAD THE ROTORS REPLACED AND AVOIDED THE ACCIDENT. I UNDERSTAND THAT ROTORS ARE A WEAR ITEM, BUT OBVIOUSLY, RUST CAUSES METAL TO WEAR AND THIN MORE QUICKLY. WE BELIEVE THE RUSTED ROTORS ADVERSELY AFFECTED THE ABILITY OF THE BRAKES TO STOP OUR JEEP QUICKLY ENOUGH IN AN EMERGENCY SITUATION. *AK

WHILE DRIVING VEHICLE BEGAN TO SHAKE- THIS HAPPENED RIGHT AFTER THE RECALL WAS DONE ON THE BRAKE ROTORS.CONSUMER IS AFRAID TO DRIVE BECAUSE SHE MAY LOSE CONTROL. *AK

REOCURRING VIBRATIONS, FRONT END PARTS REPLACED, TRANSMISSION REBUILT, STILL VIBRATES VIOLENTLY. *AK

CONSUMER WAS TOLD THE DAY BEFORE SCHEDULED REPAIR THAT THERE WERE NO PARTS AVAILABLE FOR FRONT BRAKE ROTOR RECALL 99V-340 CALLED LATER TO FIND OUT WHEN THEY WOULD BE IN AND WAS TOLD THEY WERE IN AND HAD TO RESCEDULE BECAUSE THE ORIGINAL APPOINTMENT WAS GIVEN TO ANOTHER CUSTOMER. NLM

WHILE TRAVELING ON HIGHWAY AT 65MPH VEHICLE VIBRATES. IN TOWN DEPENDS ON RPM'S 2,000-2200, BUT IT STILL DOES THE SAME. *AK

THE VEHICLE HAS BEEN STALLING AT ANY RATE OF SPEED, CAUSING THE STEERING AND BRAKING TO BE MAUAL AND HARD TO HANDLE FOR A 16-YEAR OLD. MANY PEOPLE HAVE COMPLAINED ABOUT SIMILIAR PROBLEM WITH THEIR JEEPS WITH NO FOUND REASON WHY, HAD TO TRADE VEHICLE IN. WE TOOK OUR TO JEEP SERVICE CENTER AND THEY FOUND NOTHING ON COMPUTER FIRST TIME, AND SAID NEEDED THROTTLE BODY COMBUSTION CHAMBER CLEANED, DONE. STILL STALLED, NOW COMPUTER SHOWS THE MAPPING SENSOR, $275 LATER. JUST FOR YOUR INFO., NOT SAFE DRIVING WHEN VEHICLE STALLS AND SERVICE CAN'T FIND PROBLEM, LUCKILY FATHER WITH 16 YEAR-OLD WHEN HAPPENED RECENTLY ON CURVE AND HELPED MANUEVER VEHICLE OFF THE ROAD. *AK

THE ENGINE MOUNT HAS WORN OFF AND THE MANUFACTURER IS REFUSING TO RECOGNIZE THIS AS A MANUFACTURING PROBLEM. *AK

WHEN THE SPARE TIRE IS USED, WHILE IN 4- WHEEL DRIVE MODE, FRONT DIFFERENTIAL OVERHEATS, AND THE VEHICLE GETS STUCK IN 4-WHEEL DRIVE. MANUFACTURER HAS BEEN NOTIFIED. A RECALL HAS BEEN ISSUED ON SIMILAR EXPLORER'S. HOWEVER, THIS VEHICLE WAS NOT INCLUDED. MANUFACTURER WAS NOT NOTIFIED. *AK

VEHICLE EXPERIENCED FAILURE OF THE RECALL (99V-340) PRIOR TO NOTICE, OWNER REPLACED ALL ROTORS AND PADS AS WELL. *MJS