2001 JEEP GRAND CHEROKEE Complaints

DT*: THE CONTACT STATED WHILE TRAVELING 20 MPH, A LOUD BANG WAS HEARD. THE VEHICLE WAS PULLED OVER AND THE CONTACT LOOKED UNDER THE VEHICLE AND FOUND THE RADIATOR WAS LEAKING FLUID. THE VEHICLE WAS DRIVEN TO THE CONTACT'S RESIDENCE, AND IT WAS NOTICED THERE WAS A DENT ON THE HOOD. WHEN THE HOOD WAS RAISED, THE CONTACT NOTICED THE FAN FRACTURED CAUSING THE DENT AND THE HOLE IN THE RADIATOR. THE DEALERSHIP REPLACED THE FAN, FAN SHROUD, AND RADIATOR.

MY DAUGHTER WAS DRIVING HER 2001 JEEP GRAND CHEROKEE ON THE FREEWAY GOING ABOUT 65-70 MI/HOUR. WHEN SHE TRIED TO CHANGE LANES, THE CAR SWERVED FOR NO REASON AND CRASHED INTO THE MIDDLE DIVIDER. THE CAR HAS BEEN TOTALED NOW. IN ADDITION, WHEN SHE CRASHED INTO THE DIVIDER, THE CAR AIR BAG DID NOT OPEN. I THINK THERE WAS A VEHICLE DEFECT (EITHER DESIGN OR MANUFACTURE) IN THE JEEP WHICH CAUSED THIS ACCIDENT. *NM

THE LEFT POWER WINDOW FAILED. I HAVE ONLY 50,000 MILES AND I TOOK IT TO THE DEALER AND THE COST IS $450.00. ON THE EVENING BEFORE THIS INCIDENT, I HAD ALL WINDOWS UP. BUT ON THE NEXT MORNING THE LEFT WINDOW WAS DOWN AND WOULD NOT GO BACK UP. I TOOK THE JEEP TO THE DEALERSHIP THEY ACTED LIKE IT WAS A COMMON OCCURRENCE. THE MECHANIC KNEW THE PROBLEM IMMEDIATELY BEFORE I COULD FINISH EXPLAINING WHAT WAS WRONG. THE POWER MECHANISM HAD FAILED. THE MECHANIC SAID THAT THE WINDOW COULD DOWN WHEN THE MECHANISM FAILS. THIS TELLS ME THAT A LOT REPORTS TO REPAIR THE POWER WINDOWS. OF COURSE NOTHING IS BEING DONE ABOUT THIS PROBLEM BY CHYRSLER. THE MECHANIC TOLD ME WITHOUT EVEN LOOKING FOR THE PRICING HOW MUCH IT WAS GOING TO COST ME. THAT'S ODD! I HAVE NEVER BEEN TO A MECHANIC AND HE DID NOT HAVE TO GET A PRICING ON THE PARTS AND THEN ADD IN THE LABOR. THIS MECHANIC HAD ALL THE COSTS BUILT INTO HIS HEAD. THE POWER WINDOW MECHANISM IS DEFECTED AND SHOULD BE RECALLED. *JB

PURCHASED THE CAR USED AUGUST 2005. FIRST NOTICED A VIBRATION IN THE STEERING WHEN BRAKING AROUND FEBRUARY 2006. TOOK IN TO MECHANIC FOR OIL CHANGE AND HAD BRAKES CHANGED. WAS ADVISED THAT THE ROTORS WERE WARPED AND NEEDED REPLACED. *JB

DT*: THE CONTACT STATED WHILE BRAKING THE STEERING COLUMN VIBRATED. THE HARDER THE BRAKE PEDAL WAS APPLIED THE MORE THE STEERING COLUMN VIBRATED. THE VEHICLE WAS TAKEN TO THE DEALERSHIP IN 2003 AND THE ROTORS WERE REPLACED. THE VIBRATION RETURNED AND THE DEALERSHIP STATED THE ROTORS NEED TO BE REPLACED A SECOND TIME. THE VEHICLE WAS LOCATED IN A SALT BELT STATE. UPDATED 10/25/2006 - *NM

BRAKES STARTED SMOKING AND STICKING 5.5 HOURS AWAY FROM HOME WHILE GOING ON VACATION. WENT TO BRAKE REPAIR PLACE AND THEY DETERMINED CALIPERS WERE STICKING. COULDN'T GET A RENTAL CAR, JEEP DEALERSHIP WOULDN'T GIVE US A RENTAL CAR. CALIPERS ARE COVERED UNDER WARRANTY. PROCEEDED ON TO VACATION DESTINATION W/BRAKES STILL NOT FIXED. CALLED THE LOCAL JEEP DEALERSHIP AND THEY COULDN'T EVEN LOOK AT THE JEEP UNTIL A WEEK AND A HALF LATER, AND WE'D BE BACK HOME BY THEN. HAD JEEP TOWED TO A JEEP DEALERSHIP FURTHER AWAY AND IT TOOK SOME CONVINCING ON OUR PART TO GET DAIMLER CHRYSLER TO PAY FOR THE TOW TO THE DEALERSHIP THAT WAS FURTHER AWAY. THAT JEEP DEALERSHIP HAD THE CALIPERS SENT TO THEM, BUT THEY GOT LOST IN THE MAIL AND THEY COULDN'T REPAIR THE CALIPERS. THEY HAD THE JEEP THE WHOLE WEEK WE WERE ON VACATION. WHY DIDN'T THEY (A) HAVE CALIPERS IN STOCK AND (B) OVERNIGHT THE CALIPERS SO THEY COULD BE SURE THEY GOT THEM? HAD TO DRIVE BACK HOME FOR OVER NINE HOURS WITH BRAKES AND CALIPERS STILL NOT WORKING PROPERLY. HAD JEEP TOWED TO OUR LOCAL DEALERSHIP AND THEY REPLACED 3 CALIPERS, BRAKE LINES AND BRAKE PADS. THE CALIPERS WERE COVERED UNDER OUR WARRANTY, BUT BRAKES PADS AND EVERYTHING ELSE WASN'T AND WE HAD TO PAY OVER $500 FOR THOSE TO BE REPLACED. I BELIEVE DAIMLER CHRYSLER SHOULD NOT HAVE CHARGED US FOR REPLACING ANYTHING BECAUSE THE CALIPERS CAUSED THE BRAKE PADS AND ROTORS TO FAIL. I ALSO THINK SINCE THE DEALERSHIP COULDN'T REPAIR THE CALIPERS THEY SHOULD HAVE HAD THE JEEP TOWED TO OUR LOCAL DEALERSHIP AND GIVEN US A RENTAL CAR TO GET HOME. JEEP ONLY HAD 46,000 MILES ON IT WHEN THIS ALL HAPPENED. *NM

DT*: THE CONTACT STATED WHILE THE VEHICLE WAS PARKED, THE POWER STEERING FLUID LEAKED ONTO THE PAVEMENT. THE CONTACT DETERMINED THE POWER STEERING HOSE HAD A LEAK, AND REPLACED THE POWER STEERING HOSE. THE DEALER WAS ALERTED. UPDATED 09/22/06. 8JB

POWER WINDOWS BROKE AND THE CAR ONLY HAS 50,000 MILES IT IS A 2001 JEEP GRAND CHEROKEE. THE POWER WINDOWS BREAK IN THE DOORS. COSTING $450.00 TO REPAIR. THE VEHICLE IS ALWAYS BEEN KEPT IN THE GARAGE. WE HAVE HAD THEM BOTH BREAK ON THE FRONT DOORS IN THE THREE MONTHS. *JB

I PURCHASED A NEW JEEP GRAND CHEROKEE LAREDO IN MAY OF 2001. IN JULY 2005, I NOTICED A PULSATION IN THE BRAKE PEDAL WHEN DECELERATING FROM HIGHWAY SPEEDS GREATER THAN FORTY MPH. THE DEALER SAID THE ROTORS WERE WARPED, AND RECOMMENDED REPLACING THE FRONT BRAKE ROTORS AND BRAKE PADS. THE COST WOULD BE OVER $300.00. THE CAR HAS 13,00 MILES. BUT IT IS OVER 3 YEARS OLD, SO REPAIRS ARE NOT COVERED UNDER ANY WARRANTY. THIS PROBLEM IS VERY COMMON, AND APPEARS TO BE LINKED TO THE CALIPERS AS WELL AS THE ROTORS. REPLACING THE CALIPERS WITH DESIGN, AS WELL AS THE ROTORS AND PADS REPORTEDLY ELIMINATED RECURRENT PROBLEMS. IS A RECALL JUSTIFIED TO CORRECT THIS PROBLEM? *JB

THERE IS AN ONGOING PROBLEM WITH JEEP GRAND CHEROKEE A/C BLEND DOORS FROM 1998 THROUGH 2005. THERE IS A TSB ISSUED FOR THIS PROBLEM, BUT IT IS NOT WARRANTY COVERED AFTER THE ORIGINAL 36000 MILE WARRANTY. PER THE TSB, THE BLEND DOOR ASSEMBLY IS POORLY DESIGNED IN THAT THERE IS NOT RANGE OF TRAVEL STOP ON THE ACTUATOR MOTOR, CAUSING THE PLASTIC SHAFT TO ABSORB ALL THE MOTOR TORQUE, EVENTUALLY BREAKING THE SHAFT. THE PROBLEM IS THIS IS A DESIGN FLAW WHICH SHOULD BE RECALLED. I HAD TO SPEND 900 DOLLARS TO GET MINE FIXED BECAUSE THE LABOR REQUIRED TO PULL THE DASH. THIS PROBLEM EXISTS OVER SEVERAL MODEL YEARS OF THIS VEHICLE PER THE TSB, AND IS FAIRLY COMMON. I FEEL THE MANUFACTURER SHOULD BE REQUIRED TO RECALL THESE VEHICLES FOR REPAIR. IF THE BLEND DOOR BREAKS, THERE IS COLD AIR ONLY, NO HEAT, MAKING WINTER DRIVING POTENTIALLY DANGEROUS DUE TO NO DEFROST. *JB