2004 JEEP GRAND CHEROKEE Complaints
View complaints related to 2004 JEEP GRAND CHEROKEE. The complaints found here are submitted by actual consumers with first hand experience. There are more than 1,250 complaints submitted for the 2004 JEEP GRAND CHEROKEE. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2004 JEEP GRAND CHEROKEE- BREA, CA
TL* THE CONTACT OWNS A 2004 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHILE STARTING THE VEHICLE, THE AIR BAG WARNING LIGHT ILLUMINATED. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNAVAILABLE.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2004 JEEP GRAND CHEROKEE- OGDEN, UT
I PURCHASED THIS VEHICLE SEPTEMBER OF 2013 AND ALTHOUGH I LOVE THIS VEHICLE THERE IS ONE THING THAT IS SO NOT RIGHT ABOUT IT ALSO. IN THE BEGINNING THE WINDOWS, DOOR LOCK AND ELECTRIC WINDOWS WOULD STOP WORKING THEN ALL OF A SUDDEN THEY ARE AGAIN. THIS VEHICLE WAS EQUIPPED WITH THE MOST INADEQUATE ELECTRIC DOOR UNLOCKING SYSTEM. THERE IS THIS VERY THIN WIRE VERY THIN WIRE ATTACHED TO THIS HEAVY METAL THING THAT JUST SITS IN WINDOW. THE WIRE COMES APART SO EASY AND IT SHOULD NOT. NOW THAT I HAVE OWNED THE VEHICLE FOR ALMOST A YEAR NOW THE PROBLEM HAS BECOME WORSE OVER THE MONTHS. YOU USE TO BE ABLE TO OPEN AND CLOSE DRIVER DOOR AND RIGHT AWAY EVERYTHING WOULD START WORKING AGAIN. NOW THAT IT IS HOT OUTSIDE I CAN NOT GET IT TO WORK AT ALL MY WINDOWS STAYED ROLLED DOWN I CAN'T ADJUST MY MIRRORS AND MY ELECTRIC DOOR LOCKS DON'T WORK FOR DRIVER DOOR. I FEEL THAT THIS IS A SAFETY HAZARD IN SO MANY WAYS. I HAVE RESEARCHED THIS THIS IS COMMON PROBLEM WITH ALL. *TR
Source: NHTSA WEB SITE -
2004 JEEP GRAND CHEROKEE- MANITOWOC, WI
TL* THE CONTACT OWNS A 2004 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 12V527000 (AIR BAGS) HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR REPAIR. THE DEALER STATED THE PART WAS NOT AVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE DELAY. THE VEHICLE WAS NOT REPAIRED. THE CONTACT HAD NOT EXPERIENCED ANY FAILURE.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2004 JEEP GRAND CHEROKEE- COLUMBUS, OH
TL* THE CONTACT OWNS A 2004 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHILE TRAVELING 60 MPH THE ENGINE STALLED. THE MANUFACTURER WAS NOT NOTIFIED. THE PRIVATE MECHANIC STATED THE DIAGNOSIS WAS FAILED TC FOR LOSS OF CRANK SENSOR SIGNAL TO THE PCM. THE VEHICLE WAS REPAIRED. THE FAILURE MILEAGE WAS UNKNOWN AND THE CURRENT MILEAGE WAS 140,000. UPDATED 7/30/14*CN UPDATED 8/28/2017*CN
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2004 JEEP GRAND CHEROKEE- VAILS GATE, NY
TL* THE CONTACT OWNS A 2004 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE INTERIOR LIGHTS ILLUMINATED INDEPENDENTLY. THE VEHICLE WAS TAKEN TO THE DEALER WHO WAS NOT ABLE TO DIAGNOSE THE FAILURE. THE MANUFACTURER WAS CONTACTED ABOUT THE FAILURE. THE FAILURE MILEAGE WAS 120,000. THE VIN WAS UNAVAILABLE.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
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2004 JEEP GRAND CHEROKEE- JACKSON , MS
TL* THE CONTACT OWNS A 2004 JEEP CHEROKEE. THE CONTACT STATED THAT THE TEMPERATURE CONTROL MALFUNCTIONED. THE CONTACT MENTIONED THAT HE INSPECTED THE VEHICLE AND FOUND THAT THE WIRING HARNESS AND CONNECTOR WERE MELTED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED BUT THE FAILURE RECURRED. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 150,000 AND THE CURRENT MILEAGE WAS 246,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2004 JEEP GRAND CHEROKEE- BUTLER, PA
ON APRIL 14 20014 THE VEHICLE MENTIONED STALLED OUT ON MY GIRLFRIEND DRIVING DOWN THE ROAD.SHE WAS ABLE TO START IT BACK UP.ON 4-16-14 IT STALLED ON HER AGAIN WHILE DRIVING SHE WAS ABLE TO GET IT STARTED .ON THE 18 IT STALLED IN A PARKING LOT AT LUNCH BUT GOT IT STARTED AND AGAIN IN THE MIDDLE OF AN INTERSECTION AFTER WORK AND HAD TO HAVE IT TOWED HOME. WE JUST BOUGHT IT MARCH 11 SO I CONTACTED THE DEALER AND ARE SUPPOSED TO SPEAK TO HIM ON MONDAY. ON 4-20-14 I WAS WITH HER AND IT STALLED OUT ON HER 3 TIMES DURING OUR TRAVELS OF APPROXIMATELY 30 MILES. WHEN THIS HAPPENS ALL POWER TO CONTROL THE VEHICLE SAFELY IS LOST. *TR
Source: NHTSA WEB SITE -
2004 JEEP GRAND CHEROKEE- SOLANA BEACH, CA
PLASTIC SURROUNDING DOOR HANDLES CRACKED. FIRST INCIDENT WAS ON RIGHT REAR DOOR. I ASSUMED MY CHILD WAS PLAYING ROUGHLY. SOON AFTER A SIMILAR CRACK APPEARED IN THE FRONT DOOR ON THE DRIVERS SIDE. NEXT CAME THE FRONT PASSENGER DOOR AND NOW ALL FOUR DOOR PANELS HAVE CRACKS IN THE PLASTIC SURROUNDING THE DOOR HANDLES. THE LEFT REAR DOOR CAN NOT BE OPENED FROM THE INSIDE AND THE RIGHT REAR DOOR DOES NOT OPEN CONSISTENTLY. I EXPECT IT TO FAIL COMPLETELY SOON. WHILE REVIEWING JEEP MESSAGE BOARDS I FOUND A LOT OF PEOPLE WITH 2005-2010 JEEPS HAVE EXPERIENCED SIMILAR FAILURES. MY DEALER, BOB BAKER JEEP IN CARLSBAD CA, SAYS THE DOORS ARE NOT COVERED AND SUGGESTED REPLACING THE ENTIRE PANEL ON EACH DOOR.
Source: NHTSA WEB SITE -
2004 JEEP GRAND CHEROKEE- WAKEFIELD, RI
TL* THE CONTACT OWNS A 2004 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT SHE RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER 13V252000 (FUEL SYSTEM, GASOLINE , STRUCTURE) AND WAS INFORMED BY THE DEALER AND MANUFACTURER THAT THE PARTS WERE NOT AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 06/27/14*LJ UPDATED 07/2/2014 *JS
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2004 JEEP GRAND CHEROKEE- COLUMBIA, SC
I HAVE BEEN TRYING FOR 6 MONTHS TO GET MY RECALL FIXED FOR THE OCCUPANT, RESTRAINT CONTROL MODULE FILTER CIRCUIT REPAIRED, GALEANA CHRYSLER IN COLUMBIA SC WILL NOT SCHEDULE ME FOR REPAIRS. *TR
Source: NHTSA WEB SITE