1996 JEEP GRAND CHEROKEE Complaints

View complaints related to 1996 JEEP GRAND CHEROKEE. The complaints found here are submitted by actual consumers with first hand experience. There are more than 740 complaints submitted for the 1996 JEEP GRAND CHEROKEE. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 1996 JEEP GRAND CHEROKEE
    - TULSA, OK

    WHILE VEHICLE WAS PARKED IT JUMPED OUT OF GEAR AND REARENDED ANOTHER VEHICLE. HAD NOT CONTACTED DEALER. *AK

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 1996 JEEP GRAND CHEROKEE
    - TUCSON, AZ

    VEHICLE WAS PARKED IN DRIVEWAY/ ENGINE RUNNING/ EMERGENCY BRAKE NOT ENGAGED/ DRIVER'S DOOR OPEN, AND VEHICLE SUDDENLY WENT BACKWARDS. CONSUMER RAN AFTER VEHICLE TO STOP IT. $ 300.00 DAMAGE TO VEHICLE. *AK CONSUMER RECEIVED A GASH TO THE LEG WHEN JUMPING IN VEHICLE TO STOP IT. *SLC

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 1996 JEEP GRAND CHEROKEE
    - BEAUFORT, NC

    MY WIFE WAS GOING TO WORK ON 08/14/00. SHE WARMED THE JEEP UP, DROVE UP TO THE PORCH, LEFT THE ENGINE RUNNING AND PLACED THE JEEP IN PARK. WHILE INSIDE THE HOUSE, SHE NOTICED THE JEEP SUDDENLY LURCHED AND STARTED MOVING BACKWARDS( THIS WAS ON A NONPAVED FLAT SURFACE). . SHE RAN OUT THE HOUSE TO TRY AND STOP IT, BUT TOO LATE. LUCKILY, IT DROVE THROUGH MY PUMP HOUSE IN THE BACK YARD. THE WHEELS ROLLED OVER A 4" HIGH CEMENT BASE WHICH LODGED THE WHEELS TO A STOP.. IT HAD SHOVED OUT THE DOOR AND SIDE OF A 10' X 10 ' SHED COVERING MY WATER PUMP. IT PUT A DENT IN MY REAR HATCH DOOR TOP AND BUSTED THE REAR LEFT TURN SIGNAL. I DID NOT REPORT IT TO POLICE BECAUSE IT WAS IN MY YARD AND IT DID NOT DAWN ON ME THE TRANSMISSION MAY HAVE JUMPED OUT OF PARK. HOWEVER, ON APPROXIMATELY APRIL 12,2001 I HAD PLACED IT IN PARK , WITH THE ENGINE RUNNING, WHEN SUDDENLY IT JUMPED IN REVERSE WITH ME STILL SITTING IN THE SEAT. I IMMEDIATELY BRAKED AND AGAIN PLACED THE SHIFTER INTO PARK. NOTHING HAPPENED AGAIN, SO I JUST SHRUGGED IT OFF AS ONE OF THOSE THINGS. BUT THE OTHER DAY I WAS TALKING WITH ANOTHER JEEP OWNER WHO HAD THE SAME THING HAPPEN. SO, I WOULD LIKE TO REPORT THIS INCIDENT IN CASE OTHERS HAVE HAD THE SAME PROBLEM. I DO NOT LEAVE MY JEEP RUNNING IN PARK AT ANY TIME NOW, I DO NOT TRUST IT. PLUS, WITH THE WARRANTY RUNOUT, I FIQURED NOTHING WOULD BE DONE ABOUT IT ANYWAY AND I WOULD JUST GO THROUGH A LOT OF EXPENSE CHECKING IT FOR NOTHING. BUT, I DO BELIEVE THERE IS SOME KIND OF INTERMITTENT PROBLEM WITH THESE TRANSMISSIONS.*AK

    Source: NHTSA WEB SITE
  • 1996 JEEP GRAND CHEROKEE
    - SANTA FE, NM

    VEHICLE WAS PLACED IN PARK WITH MOTOR RUNNING. DRIVER EXITED AUTOMOBILE TO PICK UP MAIL. DRIVER NOTICED THAT VEHICLE WAS MOVING BACKWARDS AND ATTEMPTED TO REENTER VEHICLE TO STOP IT. DRIVER KNOCKED DOWN BY DOOR AND VEHICLE ROLLED OVER BOTH LEGS CAUSING AN OFFSET FRACTURE IN RIGHT FIBIA AND TRAUMA TO LEFT FOOT. THERE IS A POLICE REPORT NUMBER 797566. CHRYSLER SENT OUT AN INSPECTOR, THEN SENT A LETTER DISCLAIMING ANY RESPONSIBILITY. FURTHER CHRYSLER REFUSED TO SUPPLY A COPY OF INSPECTORS REPORT. DRIVER REQUIRED SURGERY WITH IMPLANTATION OF ROD AND SCREWS. LEG STILL NOT TOTALLY HEALED. HOSPITAL BILLS TOTALLED OVER $10,000. *AK

    Source: NHTSA WEB SITE
  • 1996 JEEP GRAND CHEROKEE
    - MIAMI, FL

    THE CAR JUMPED FROM PARK TO REVERSE. DRIVER OF THE VEHICLE SUFFERED INJURIES AND HAS MEDICALS BILLS OF ABOUT $60,000. *AK

    Source: NHTSA WEB SITE
  • 1996 JEEP GRAND CHEROKEE
    - KANSAS CITY, MO

    THE JEEP WAS REVERSED UP A DRIVEWAY AND PLACED IN PARK. THE DRIVER GOT OUT OF THE VEHICLE, THEN ABOUT 20 SECONDS LATER, THE JEEP JUMPED INTO REVERSE AND DROVE ACROSS THE STREET AND WAS STOPPED BY A DITCH. THE HAND BRAKE WAS NOT ACTIVATED. I DID NOT REPORT IT AT THE TIME BECAUSE I THOUGHT IT MUST HAVE BEEN A DRIVER ERROR, BUT I SAW THE SAFETY REPORT ON CNN (7/4/01) AND REALIZED THAT THE INCIDENT WAS DUE TO A DEFECT. *AK

    Source: NHTSA WEB SITE
  • 1996 JEEP GRAND CHEROKEE
    - MINNEAPOLIS, MN

    I COMPLAINED TO THE DEALER THAT THE CAR POPED OUT OF PARK INTO REVERSE. THEY ASSURED ME THAT THIS HAD NEVER HAPPENED, SO I JUST THOUGHT I MIGHT NOT HAVE ENGAGED THE CAR FULLY IN PARK. I HAD BACKED UP TO A CUSTOMER'S LOADING DOCK, PUT THE CAR IN PARK. OPEN

    Source: NHTSA WEB SITE
  • 1996 JEEP GRAND CHEROKEE
    - FEDERAL WAY, WA

    THE JEEP WAS IDLING IN PARK WHEN IT ACCELLERATED IN RERVERSE. I WAS DROPPING MY CHILDREN OFF AT SCHOOL AND WAS STANDING NEXT TO THE VEHICLE AT THE TIME. MY 16 YEAR OLD SON WAS RETREIVING HIS BOOK PACK AND BASEBALL EQUIPMENT FROM THE BACK OF THE JEEP. THE JEEP ACCELERATED IN REVERSE AND PINNED HIM BETWEEN THE JEEP AND A VOLVO STATIONWAGON BEHIND US. I JUMPED INTO THE CAR AND PULLED FORWARD TO RELEASE MY SON. POLICE AND MEDICS WERE IMMEDIATELY CALLED TO THE SCENE. LUCKILY, MY SON'S INJURIES WERE NOT SERIOUS. DAMAGE TO THE HOOD OF THE VOLVO AMOUNTED TO ABOUT $1300. AFTER SEEING A LOCAL NEWS REPORT ON SIMILAR INCIDENTS INVOLVING JEEP GRAND CHEROKEES, I BELIEVE MY GRAND CHEROKEE HAS EXPERIENCED A SIMILAR FAILURE. THE RESULTS COULD HAVE BEEN CATASTROPHIC!.*AK

    Source: NHTSA WEB SITE
  • 1996 JEEP GRAND CHEROKEE
    - SAN RAFAEL, CA

    MY JEEP SLIPPED INTO REVERSE WHILE SHIFT WAS IN PARK. THE CAR ROLLED BACK THROUGH MY GARAGE WITH THE CAR DOOR OPEN AND SMASHED THROUGH THE GARAGE CAUSING DAMAGE TO BOTH THE CAR AND THE GARAGE. I WAS SURE I DID NOT LEAVE THE CAR IN REVERSE. THE CAR WAS IN PARK WHEN I GOT BACK INTO IT. I DISCUSSED THIS WITH THE TOW TRUCK DRIVER, THE INSURANCE AGENT, THE MECHANIC AND BODY SHOP. I ALSO CALLED THE DEALER TO SEE IF THEY HAVE HEARD OF THIS BEFORE. THEY SAID NO. I GOT NO WHERE PROVING THAT IT WAS A DEFECT AND AS A RESULT MY INSURANCE AND ME COVERED THE REPAIRS. THE TOW TRUCK DRIVER ALSO STATED THAT HE COULD NOT GET THE CAR TO STAY IN PARK AND IT KEPT SHIFTING INTO REVERSE AND ROLLING BACK ON HIS TRUCK. HE EVIDENTUALLY GOT IT TO STICK SO HE COULD TOW IT.*AK

    Source: NHTSA WEB SITE
  • 1996 JEEP GRAND CHEROKEE
    - MERIDEN, CT

    THE JEEP AUTOMATICALLY SHIFTED TO REVERSE AFTER IT WAS PUT IN PARK AND THE DRIVER WAS OUT OF THE CAR. WE HAD TO CHASE THE VEHICLE, JUMP IN AND STOP IT BEFORE IT WOULD HAVE CRASHED INTO A FENCE AND POSSIBLY GONE ONTO A MAJOR ROAD. *AK

    Source: NHTSA WEB SITE