1997 JEEP GRAND CHEROKEE Complaints
View complaints related to 1997 JEEP GRAND CHEROKEE. The complaints found here are submitted by actual consumers with first hand experience. There are more than 680 complaints submitted for the 1997 JEEP GRAND CHEROKEE. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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1997 JEEP GRAND CHEROKEE- BURLINGTON, IL
NOTICED RATTLE IN FRONT SOMEWHERE. TOOK JEEP TO DEALER AT 54,358 MILES. THEY STATED THAT SWAY BAR LINKS NEEDED TO BE REPLACED, HOWEVER, NOT A SAFETY ISSUE. LATER, WAS ON A TRIP AND NEARLY LOST CONTROL OF VEHICLE WHILE DRIVING ON ROUGH ROAD. ENTIRE FRONT END STARTED TO BOUNCE UP AND DOWN AND I THOUGHT A WHEEL HAD FALLEN OFF. GOT VEHICLE STOPPED. THEN IT SEEMED TO DRIVE NORMALLY. I CHECKED TO SEE IF ANYTHING WAS BROKEN AND FOUND NOTHING. NEXT MORNING TOOK TO DEALER IN NEW BRITAIN, CT AND THEY STATED THIS IS COMMON PROBLEM WITH THIS VEHICLE. THEY REPLACED, NOT UNDER WARRANTY, AND NOW SEEMS FINE. I WAS CHARGED FOR LABOR AND MATERIAL - NOT COVERED UNDER EXTENDED SERVICE CONTRACT I PURCHASED. SEEMS LIKE A SAFETY ISSUE TO ME, IF YOU ARE APT TO LOSE CONTROL.*AK
Source: NHTSA WEB SITE -
1997 JEEP GRAND CHEROKEE- CRESCO, PA
THERE WAS A NOISE IN FRONT END OF VEHICLE, CONSUMER WAS INFORED THAT THE NOSIE WAS FROM THE FRONT DIFFERENTIAL AND WAS NOT SERIOUS, HOWEVER AT 60,000 MILES NOISE BECAME WORSE, MECHANIC INFORMED CONSUMER AGAIN THAT IT WAS IN THE DIFFERENTIAL, BUT COULD NOT DETERMINE WHAT IT WAS WITHOUT MAJOR DISASSEMBLY AND TO CONTINUE DRIVING VEHICLE FOR AT LEAST ANOTHER 6,000 MILES.*JB
Source: CONSUMER LETTER -
1997 JEEP GRAND CHEROKEE- RICHMOND, VA
97 V 194 002/FUEL LEVEL SENDING UNIT: VEHICLE FUEL LEVEL SENDING UNIT INDICATING SIGNIFICANTLY MORE FUEL IN THE TANK THAN IS ACTUALLY PRESENT. MAY NOT BE AWARE THAT VEHICLE IS LOW OF FUEL, AND INCREASING RISK OF A CRASH IF VEHICLE STOPS DUE TO NO FUEL. MANUFACTURER WAS NOTIFIED, AND INFORMED CONSUMER THAT VEHICLE WAS NOT COVERED UNDER RECALL DUE TO VIN. *AK *JB
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
1997 JEEP GRAND CHEROKEE- SOUTH LYON, MI
VEHICLE JUMPED FROM PARK TO REVERSE, CAUSING AN ACCIDENT WITH A HOUSE. CONSUMER WAS NOT PARKED ON AN INCLINE. DEALER HAS BEEN CONTACTED. *AK VEHICLE WAS AT IDLE SPEED WITH TRANSMISSION IN PARK ON A FLAT DRIVEWAY, WITHOUT WARNING VEHICLE WENT INTO REVERSE AND HIT A GAS METER ON THE HOUSE NEXT DOOR, CAUSING A GAS LEAK, DEALER COULD NOT FIND ANY PROBLEMS
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
1997 JEEP GRAND CHEROKEE- EDMOND, OK
GEAR SHIFT JUMPED INTO REVERSE WHEN CONSUMER PUT LEVER INTO PARK. VEHICLE WAS UNABLE TO MAKE ANY MOVEMENT BECAUSE CONSUMER APPLIED BRAKES. DEALERSHIP DID NOT EXAMINE VEHICLE. PLEASE PROVIDE ANY ADDITIONAL INFORMATION/ATTACHMENTS.*AK
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
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1997 JEEP GRAND CHEROKEE- BRIDGE WATER, MA
WHEN VEHICLE IS DRIVEN FOR A GOOD AMOUNT OF TIME TRANSMISSION WILL GET STUCK IN FOURTH GEAR. CONSUMER HAS TO SHUT VEHICLE OFF FOR A WHILE BEFORE TRANSMISSION WILL COME BACK TO NORMAL.*AK
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
1997 JEEP GRAND CHEROKEE- HILL AFB, UT
WHILE BOTH DOORS WERE OPEN WHEN BACKING VEHICLE BACKWARDS, NOTICED CHILD WALKING ON SIDE OF VEHICLE. CONSUMER PUT VEHICLE IN PARK TO GET CHILD, AND WITHOUT AND INDICATION VEHICLE SLIPPED OUT OF PARK, ROLLING BACKWARD, AND CHILD GOT COUGHT BETWEEN DOORS, DRAGING CHILD. CONSUMER JUMPED INTO VEHICLE AND PULLED EMERGENCY PARKING BRAKE, BUT VEHICLE CONTINUED TO ROLL ABOUT 15 FEET BEFORE STOPPING. CHILD WAS RUSH TO HOSPITAL. PLEASE PROVIDE FURTHER INFORMATION.*AK
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
1997 JEEP GRAND CHEROKEE- BROAD RUN, VA
CAR WAS LEFT IN NEUTRAL AND I WENT BACK TO CLOSE GARAGE DOOR. THE CAR WENT INTO REVERSE BY ITSELF PUSHING ME THROUGH THE GARAGE DOOR I WAS CLOSING. THE OPEN DRIVERS SIDE DOOR PREVENTED ME FROM BEING KILLED. I WAS TREATED AT FAUQUIER HOSPITAL EMERGENCY ROOM FOR A SLASHED CHIN. DMAGE TO CAR WAS OVER $2000, REST WAS MEDICAL BILLS AND REPLACEMENT OF GARAGE DOOR.*AK
Source: NHTSA WEB SITE -
1997 JEEP GRAND CHEROKEE- LIVONIA, MI
RPM'S TO 4000, MPH 30; DEALER CLAIMS PROBLEMS WITH OTHER CUSTOMERS WITH SAME PROBLEM. DIAGNOSED AS "VALVE BODY AND GOVERNOR CENSOR" REPLACEMENT. ENGINE CHECK LIGHT HAS BEEN AN ONGOING PROBLEM SINCE VEHICLE WAS PURCHASE. SOMETIMES IT GOES OFF PRIOR TO THE DEALER, OTHER TIMES DEALER CLAIMS ITS A MINOR PROBLEM. WARRANTY APPLIED MOST TIMES, NOW I AM BEING NIT PICKED EVERYTIME THE ENGINE LIGHT GOES ON, BUT THIS TIME IT IS SERIOUS. *AK
Source: NHTSA WEB SITE -
1997 JEEP GRAND CHEROKEE- CYPRESS, CA
VEHICLE JUMPED FROM PARK TO REVERSE CAUSING AN ACCIDENT WITH A MOBILE HOME AND CARPORT. CONSUMER WAS NOT PARKED ON AN INCLINE. *AK CONSUMER PUT THE VEHICLE IN PARK, GOT OUT TO GET THE MAIL, AS CONSUMER RETRIEVED THE MAIL, CONSUMER TURNED TO SEE VEHICLE GOING IN REVERSE AND CRASHING INTO A MOBILE HOME.*JB
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE