2004 JEEP GRAND CHEROKEE Complaints

View complaints related to 2004 JEEP GRAND CHEROKEE. The complaints found here are submitted by actual consumers with first hand experience. There are more than 1,250 complaints submitted for the 2004 JEEP GRAND CHEROKEE. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2004 JEEP GRAND CHEROKEE
    - DILLON, CO

    I CANNOT BELIEVE THEY GOT OUT OF THE RECALL OF THE GAS TANKS FOR MY 2004 JEEP GRAND CHEROKEE. I BET YOU ARE ALL FILLING YOUR POCKETS AT OUR EXPENSE FOR THE 2ND TIME. DID WE NOT BAIL THEM OUT? ARE WE NOT PAYING FOR THAT? CHRYSLER JEEP IS A CRAPPY PRODUCT. NOT ONLY AM I DRIVING AN UNSAFE VEHICLE TRANSPORTING MY SICK MOTHER TO MANY DOCTOR APPOINTMENTS FOR HER CANCER, BUT NO ONE WANTS TO ACKNOWLEDGE IT. WHO IS ASLEEP AT THE WHEEL? I ALSO THINK THEY SHOULD BE INVESTIGATED REGARDING THE DESIGN OF MY JEEP FOR BUILDING IT SO ANY REPAIRS IN FRONT OF THE STEERING WHEEL REQUIRES A FULL DASH REMOVAL. JUST FOR THAT IT IS $1,000.00 NOT INCLUDING PARTS.MY ESTIMATE CAME TO $1,400.00 JUST TO REPLACE A HINGE AND A FLAP FOR THE HEAT ON THE PASSENGER SIDE.REALLY!! EVEN THE SERVICE TECHS AT JEEP DEALERS THINK IT WAS BUILT THAT WAY TO MAKE MONEY IN THE SERVICE DEPT. THEY SAY THEY WOULD NEVER BUY THIS PRODUCT, AND THEY WORK FOR JEEP. CRAPPY DESIGN, CHEAP PRODUCT. EVERYTHING IS MADE OF PLASTIC. SHUT THEM DOWN!! THEY CAN BUY MY JEEP BACK. *TR

    Source: NHTSA WEB SITE
  • 2004 JEEP GRAND CHEROKEE
    - CARSON CITY, NV

    TL* THE CONTACT OWNS A 2004 JEEP GRAND CHEROKEE.THE CONTACT STATED THAT HE RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 12V527000 ( AIR BAGS ) IN DECEMBER 2012. THE CONTACT STATED THAT HE ATTEMPTED TO HAVE THE VEHICLE REPAIRED ON NUMEROUS OCCASIONS BUT PARTS WERE UNAVAILABLE. THE VEHICLE WAS NOT REPAIRED. THE CONTACT STATED THAT HE HAD NOT EXPERIENCED THE FAILURE. THE MANUFACTURER WAS NOTIFIED.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2004 JEEP GRAND CHEROKEE
    - DURHAM, NC

    I HAVE REPLACED THE REAR PASSENGER TAIL LIGHT MULTIPLE TIMES. THE LIGHT WILL NOT ILLUMINATE WITH A NEW BULB. THE REAR PASSENGER WINDOW REGULATOR HAS BECOME UNGROUNDED MULTIPLE TIMES. THERE IS NO POWER ON THE PASSENGER SIDE OF THE CAR. I HAVE SPOKEN TO MULTIPLE JEEP OWNERS WITH MODELS OF THE SAME MAKE AND MODEL AND THEY HAVE HAD THE SAME ISSUE OF SORTS. I HAD CONTACTED JEEP AS WELL, ONLY TO BE TOLD THE VEHICLE IS OLD. I PURCHASED THE CAR 9/2007 AND WITHIN ONE MONTHS TIME THE REGULATOR DIED AND WAS REPAIRED. THE VEHICLE WAS 3 YEARS OLD. THE REGULATOR ON THE SAME WINDOW FAILED AND THE TAILLIGHT BEGAN TO MALFUNCTION. *TR

    Source: NHTSA WEB SITE
  • 2004 JEEP GRAND CHEROKEE
    - ROANOKE, VA

    THE INTERIOR LIGHTS STAYED ON. AND ALL GUAGES ON DASH WERE MOVING IRRATICALLY. AFTER GOOGLE SEARCHING, I FOUND THAT SEVERAL PEOPLE WITH THE 2004 CHEROKEE HAVE PROBLEMS WITH WIRES IN THE DRIVER DOOR BREAKING. WE CHECKED THE WIRES IN THE DRIVER DOOR BOOT AND THE BLACK WIRE WAS BROKE. FIXED THAT PROBLEM. NOW THE WIRES IN BOTH FRONT AND AND REAR DOORS DRIVER AND PASSENGER ARE BROKEN. REAR SPEAKERS DO NOT WORK, WINDOWS DO NOT ROLL DOWN, AND DOORS DO NOT LOCK. SENSOR FOR INTERIOR LIGHT ON REAR PASSENGER DOOR DO NOT WORK. WINDOW IS PARTIALLY DOWN AND NO WAY TO PUT BACK UP. MY DRIVER SEAT IS MAKING A ROCKING MOVEMENT THAT JUST RECENTLY STARTED. THIS IS THE WORST VEHICLE I HAVE OWNED BY FAR. I HAVE NEVER HAD TO REPLACE ALL THAT I HAVE IN A VEHICLE. THIS YEAR AND MODEL JEEP HAS ALOT OF ISSUES THAT CHRYSLER DOESN'T WANT TO AKNOWLEDGE. THEY NEED TO BE INVESTIGATED FURTHER. I JUST CALLED THE CUSTOMER SERVICE FOR JEEP AND THEY SAID THERE ARE NO RECALLS FOR MY JEEP, AND THEY HAVE NEVER HAD ANY COMPLAINTS THAT I TOLD THEM ABOUT. DO THEY JUST IGNORE THE CONSUMER OR NOT WANT TO ADMIT THEIR ERRORS IN THIS MODEL. *TR

    Source: NHTSA WEB SITE
  • 2004 JEEP GRAND CHEROKEE
    - PUEBLO, CO

    I WOULD JUST LIKE TO KNOW ABOUT VEHICLE WITHOUT A TRAILER HITCH TO PROTECT PEOPLE FROM BEING HIT FROM BEHIND AND MAYBE AFIRE. AND WHAT N.H.T.S.A. IS GOING TO DO ABOUT THIS MATTER. *TR

    Source: NHTSA WEB SITE
  • 2004 JEEP GRAND CHEROKEE
    - FORT LEWIS, WA

    THE AC/HEATER BLENDER DOOR HAS BROKEN, AND IT DOES NOT ALLOW THE HEATER TO WORK PROPERLY AND IN RETURN DOES NOT ALLOW THE HEATER TO COMPLETELY DEFROST THE WINDSHIELD. *TR

    Source: NHTSA WEB SITE
  • 2004 JEEP GRAND CHEROKEE
    - CAPE CORAL, FL

    TL* THE CONTACT OWNS A 2004 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT NOTIFICATION OF NHTSA CAMPAIGN NUMBER 12V527000(AIR BAGS) WAS RECEIVED IN JANUARY OF 2013 AND THE PARTS WERE STILL NOT AVAILABLE. THE CONTACT HAD NOTIFIED THE DEALER AND THE MANUFACTURER SEVERAL TIMES IN REFERENCE TO THE PROBLEM BUT NO SOLUTION WAS BEEN OFFERED. *TR

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2004 JEEP GRAND CHEROKEE
    - CHICAGO, IL

    AIRBAG & SEATBELT WARNING LIGHTS WILL NOT GO OUT. HAVE COMPLAINED TO CHRYSLER-JEEP, BUT THEY DO NOT WANT TO INCLUDE PROBLEM SOLUTION UNDER RECALL.... *TR

    Source: NHTSA WEB SITE
  • 2004 JEEP GRAND CHEROKEE
    - COSHOCTON, OH

    TL* THE CONTACT OWNS A 2004 JEEP GRAND CHEROKEE. THE CONTACT HAD THE VEHICLE REPAIRED BY AN AUTHORIZED DEALER UNDER NHTSA CAMPAIGN NUMBER: 12V527000 (AIR BAGS ). AFTER THE REPAIRS, THE WINDSHIELD WIPERS WOULD NOT TURN OFF, AND THE HEADLIGHTS WOULD RANDOMLY TURN ON AND OFF RECURRINGLY. THE VEHICLE WAS TAKEN BACK FOR A DIAGNOSTIC TEST WHERE THE INDEPENDENT MECHANIC DIAGNOSED THAT THE INNER BODY MODULE NEEDED TO BE REPLACED. THE VIN WAS NOT AVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS NOT AVAILABLE.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2004 JEEP GRAND CHEROKEE
    - NORTH WINDOM, CT

    TL* THE CONTACT OWNS A 2004 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 12V527000 (AIR BAG) AND STATED THAT THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE DEALER WAS UNABLE TO PROVIDE AN EXPECTED DATE FOR WHEN THE PART WAS TO BECOME AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE PROBLEM. THE CONTACT HAD NOT EXPERIENCE A FAILURE. UPDATED 3/28/14*CN UPDATED 04/22/14

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE