1997 JEEP GRAND CHEROKEE Complaints
View complaints related to 1997 JEEP GRAND CHEROKEE. The complaints found here are submitted by actual consumers with first hand experience. There are more than 680 complaints submitted for the 1997 JEEP GRAND CHEROKEE. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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1997 JEEP GRAND CHEROKEE- CHADDS FORD, PA
WHEN COLD, THE CAR STARTED IN DRIVE WOULD NOT GO INTO GEAR. IF SHIFTED INTO REVERSE AND/OR PARK AGAIN WOUD GO INTO DRIVE SOMETIMES JUMPING INTO GEAR. IT WAS NOTED TWICE IN WARRENTY PERIOD BUT DEALERSHIP COULD NEVER"DUPLICATE THE COMPLAINT" AND NOW REFUSES TO FIX WHEN IT SPORATICALLY OCCURS STILL!PERIOD. *AK
Source: NHTSA WEB SITE -
1997 JEEP GRAND CHEROKEE- BOULDER, CO
PARKING GEAR DOES NOT LOCK IN PARK AND WILL ROLL, VEHICLE DOES NOT START ENLESS IN NEUTRAL. *AK
Source: NHTSA WEB SITE -
1997 JEEP GRAND CHEROKEE- MADRID SPAIN, AK
IGNITION IMPOSSIBLE, KEY NOT WORKING AND NO CONTACT AVAILABLE, EVEN IF NEW BATTERY INSTALLED. PRACTICALLY A DEAD CAR. POWER TRAIN FAILURE HAS BEEN EXPERIENCED IN MOMENTS OF STEERING WHEEL DRIVE ,WHEN THE SYSTEM EXPECIALLY AT MODERATE SPEED PRATICALLY DOES NOT WORK ANYMORE. GRATEFUL FOR ANY INFORMATION AND HELP WHICH COULD BE OFFERED. *AK
Source: NHTSA WEB SITE -
1997 JEEP GRAND CHEROKEE- JACKSONVILLE BEACH, FL
WHILE IDLING IN PARK VEHICLE JUMPED INTO REVERSE, INJURING DRIVER, AND RESULTING IN A COLLISION. DEALER INSPECTED VEHICLE, AND COULD NOT DUPLICATE OR CORRECT THE PROBLEM. MANUFACTURER HAS BEEN NOTIFIED.*AK
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
1997 JEEP GRAND CHEROKEE- JACKSONVILLE BEACH, FL
WHILE IDLING IN PARK, VEHICLE JUMPED INTO REVERSE INJURING THE DRIVER, AND RESULTING IN A COLLISION. DEALER INSPECTED VEHICLE AND COULD NOT DUPLICATE OR CORRECT THE PROBLEM. MANUFACTURER HAS BEEN NOTIFIED.*AK *SLC
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
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1997 JEEP GRAND CHEROKEE- CLARKSBURG, NJ
I FIRST REPORTED THIS BACK IN OCTOBER 1997. I HAD LEFT MY JEEP GRAND CHEROKEE IN PARK WITH THE ENGINE RUNNING IN FRONT OF A CONVENIENCE STORE. I WENT INSIDE FOR APPROXIMATELY 1 MINUTE AND UPON EXITING SAW MY JEEP MOVING IN REVERSE OUT OF THE PARKING LOT HEADED FOR A 4 LANE HIGHWAY. I RAN AFTER MY CAR TO STOP IT AND UPON OPENING THE DRIVER'S SIDE DOOR WAS HIT BY IT AND THROWN HEAD FIRST INTO THE PAVEMENT. THE CAR THEN CROSSED 2 LANES OF TRAFFIC AND HIT A VEHICLE STOPPED AT A STOP LIGHT. DAMAGE WAS DONE TO BOTH VEHICLES. I HAD A LARGE HEMOTOMA ON MY HEAD AND EXTENSIVE NECK BRUISING AND A HERNIATED DISC IN MY NECK. JEEP WAS CONTACTED AND THEY SENT AN ENGINEER TO LOOK AT THE CAR BUT COULDN'T FIND ANYTHING WRONG WITH IT. ALLSTATE SENT AN ENGINEER AS WELL. THIS WAS A LEASED VEHICLE AND IS PROBABLY BEING DRIVEN BY SOMEONE ELSE AS I TYPE THIS. I FIND IT AMUSING THAT 4 YEARS LATER - THIS IS ALL COMING OUT WHEN I WAS PROBABLY ONE OF THE FIRST TO HAVE THIS HAPPEN TO THEM.*AK
Source: NHTSA WEB SITE -
1997 JEEP GRAND CHEROKEE- ORLEANS, MA
PE01-021, ENGINE RUNNING AND GEARSHIFT IN PARK POSITION , WHEN SUDDENDLY GEARSHIFT POPPED OUT OF PARK AND WENT INTO REVERSE, CAUSING VEHICLE TO ROLL BACKWARDS AND IN A CIRCLE RUNNING INTO TREE. CONSUMER WENT TO VEHICLE, AND NOTICED GEAR SHIFT WAS STILL IN REVERSE.*AK *SLC
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
1997 JEEP GRAND CHEROKEE- TEMPE, AZ
VEHICLE WAS PUT INTO PARK, DRIVER WAS OUT OF CAR WITH DOOR OPEN, VEHICLE STARTED TO MOVE BACKWARDS, WAS ABLE TO GET BACK IN CAR - GEAR WAS NOW IN REVERSE. NO INJURIES, NO DAMAGE. FIRST TIME THIS HAPPENED DRIVER WAS IN CAR WITH GEAR IN PARK, IDLING, CAR WENT INTO REVERSE. BUT DRIVER QUESTIONED WHETHER HE MIGHT HAVE JUST HAD IT IN REVERSE . . . SO IGNORED IT.*AK
Source: NHTSA WEB SITE -
1997 JEEP GRAND CHEROKEE- TTHOUSAND OAKS, CA
VEHICLE WAS IN PARK & SLIPPED INTO REVERSE BY ITSELF WITH ENGINE RUNNING & NO ONE INSIDE. THE VEHICLE CRASHED INTO THE SIDE OF OUR GARAGE. WE CONTACTED THE DEALER BECAUSE THE CAR WAS ONLY 2 MONTHS OLD & THEY TOLD US IT WAS A DRIVER ERROR.*AK
Source: NHTSA WEB SITE -
1997 JEEP GRAND CHEROKEE- ATTEBLORO, MA
CONSUMER WAS CALLING IN REGARD TO NHTSA RECALL 97V194002N/ MANUFACTURER'S RECALL 755. WHILE ATTEMPTING TO PULL INTO TRAFFIC VEHICLE RAN OUT OF GAS, ALTHOUGH GAS GAUGE READ 1/4 OF A TANK. DEALER HAS BEEN CONTACTED FOR THIS PROBLEM, BUT REFUSED TO REMEDY PROBLEM FREE OF CHARGE EVEN THOUGH VEHICLE WAS EXPERIENCING SAME PROBLEM. CONSUMER'S VEHICLE WAS MANUFACTURED THREE DAYS AFTER THE CUT-OFF DATE AS STATED ON RECALL. PLEASE PROVIDE FURTHER DETAILS. *AK WHEN THE DRIVER DEPRESSES THE GAS THE VEHICLE BOGS DOWN AND THEN TAKES OFF, THE DRIVER'S DOOR DOME LIGHT IS INOPERATIVE INTERMITTENTLY DUE TO OPEN CIRCUIT, DEALER REPLACED DOME LIGHT SWITCH. NLM
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE