1999 JEEP GRAND CHEROKEE Complaints

WHEN THE BRAKES WERE APPLIED AT HIGHWAY SPEED THE VEHICLE SHIMMIED. EVERY 6 TO 10 THOUSAND MILES THE ROTORS WERE REPLACED. *MR THE WARPED ROTORS CAUSED THE FRONT END TO SHIMMY WHEN BRAKING AT HIGHER SPEEDS. CHRYSLER WAS NOT WILLING TO REMEDY THE PROBLEM. *SC *JB

BRAKING SHUDDER AT 55 MPH AND HIGHER CAUSED BY APPARENT ROTOR WARPING. THIS WARPAGE HAS HAPPENED SEVERAL TIMES; THEREFORE, ROTORS HAVE BEEN TURNED SEVERAL TIMES TO PRESENT AT WHICH TIME NOW I NEEDED REPLACEMENT. WITH NEW REPLACEMENT ROTORS IT IS STILL EXHIBITING VIOLENT SHUDDER. TECHNICAL SERVICE BULLETIN HAS ADDRESSED THIS PROBLEM WITH SUGGESTION TO REPLACE ANOTHER ITEM AS WELL, A CALIPER ASSEMBLY BUT THERE IS NO RECALL ON THIS MATTER. MY WIFE IS SCARED TO DRIVE THIS ON THE FREEWAY FOR FEAR OF THE VIOLENT SHUDDER. I AM SURPRISED AT THE LACK OF CHRYSLER TO RECALL THIS VEHICLE FOR THIS PROBLEM. I AM SIMPLY AMAZED AT THE AMOUNT OF COMPLAINTS YOU HAVE RECEIVED TO THIS DATE ON THIS MATTER AND YET NO RESPONSE. *LA

THE DRIVER'S SIDE SEAT HAS FAILED TWICE; THE FIRST TIME 2 YEARS AGO, WHEN THE BOLTS HOLDING THE SEAT THE THE FRAME BROKE, CAUSING THE SEAT TO "FLOAT IN THE SEAT RAILING, AND AGAIN THIS WEEK, WHERE THE FRAME HOLDING THE SEAT BROKE. IN BOTH CASES, I BELIEVE THIS COULD LEAD TO AN SIGNIFICANT INCREASE IN INJURY, SHOULD THE VEHICLE GET INTO AN ACCIDENT. WHEN I SPOKE WITH BOTH THE DEALERSHIP & CHRYSLER, THEY SAID AS THE VEHICLE WAS OUT OF WARRANTY, THEY WOULD DO NOTHING ABOUT IT. WHEN I BROUGHT UP THE POTENTIAL DANGER, THEY WANTED ME TO SUBMIT MY BILLS FOR REVIEW, DOCUMENTATION THEY CAN GET FROM THE DEALERSHIP.

I BOUGHT A "5-STAR CERTIFED " LOW MILEAGE 1999 JEEP GRAND CHEROKEE FROM RUSSWOOD MOTORS. LINCOLN, NE. BRAKE PULSATION WAS NOTED ON TEST DRIVE,AND DEALER AGREED TO CORRECT BEFORE DELIVERY. AGAIN AFTER A SHORT TIME AND VERY FEW MILES, THE PUSLATION REAPPEARED. RUSSWOOD AGAIN AGREED TO CORRECT THIS. LATER THIS PULSATION CAME BACK, WORSE. I HAD THE BRAKES SERVICED AT ANOTHER LOCATION. LATER, LAST WINTER THE PULSATION BECAME PROGRESSIVLEY WORSE. IN SOUTH TEXSAS FOR THE WINTER, WE ELECTED TO WAIT TILL WE RETURNED TO NEBRASKA SO RUSSWOOD COULD PERMANENTLY CORRECT THE PROBLEM. RUSSWOOD ADVISED THE REPAIR WAS COVERED BY JEEP SERVICE BULLETIN 05-003-02-REV.B (AND PRIOR), MY WARRANTY HAD JUST EXPIRED, AND THE REPAIR WOULD BE AT MY EXPENSE, AMOUNTING TO ABOUT $600. I TELEPHONED THE JEEP CUSTOMER SERIVICE LINE AND GOT A TERSE REPLY THAT JEEP WOULD NOT ASSUME ANY RESPONSIBILITY NOR EXPENSE FOR THE SERVICE BULLETIN REPAIR. I EMAILED THE JEEP CUSTOMER SERVICE AND GOT ANOTHER TERSE REPLY REPORTING MY PROBLEM HAD "ALREADY BEEN ADDRESSED" AND THEY WOULD FILE MY COMMNICATION. JEEP WILL PERFORM THIS REPAIR IF I HAVE TO CALL IN RALPH NADER. JEEP BY THEIR BULLETIN ACKNOWLEDGES A KNOWN SAFETY PROBLEM AND AN ORIGINAL DESIGN DEFICIENCY. APPLICATION OF BRAKES AT HIGHWAY SPEEDS RESULTS IN A WILD SHIMMYING AND DODGING. IT MUST BE CORRECTED. *AK

THE DRIVER SEAT ON MY 1999 JEEP CHEROKEE LAREDO HAVE GIVEN WAY. BOTH SUPPORT BOLTS HAVE SHEARED LEAVING THE SEAT UNSUPPORTED. THIS HAPPENED IN NORMAL DRIVING CONDITIONS. I CONTACTED CHRYSLER, WITH NO SATISFACTION. I WAS TOLD THAT THE CAR IS OUT OF WARRANTY. THIS SEEMS TO BE A SERIOUS DEFECT IN THE SEAT SUPPORT SYSTEM. *AK

1999 JEEP GRAND CHEROKEE - 247J TRANSFER CASE TRANSFER CASE FAILURE CAUSING LOUD KNOCKING NOISES WHEN ACCELERATING AND TURNING. FLUID (DEALERSHIP CERTIFIED) WAS CHANGED TWICE AND DRIVEN, BUT PROBLEM PERSISTED. CHANGED CLUTCH PACK WITH NEW FLUID FOR THE 3RD TIME, BUT PROBLEM PERSISTED. REPLACED FRONT DRIVE SHAFT, BUT PROBLEM STILL PERSISTS. FAILURE STILL EXISTS, BUT WILL TRY CHANGING THE CHAIN IN TRANSFER CASE HOPING TO RESOLVE PROBLEM.

THIS PROBLEM HAS BEEN HAPPENING FOR APPROXIMATELY 2-3 MONTHS. THERE HAS BEEN NOTHING SPECIFIC TO CAUSE THE PROBLEM. MY 1999 JEEP GRAND CHEROKEE WILL, WITHOUT WARNING, ACT AS IF IT IS RUNNING OUT OF GAS. I HAVE MORE THAN ONCE ATTEMPTED TO CROSS AN INTERSECTION ONLY TO HAVE THE VEHICLE LOOSE ALL FUEL POWER, THEREFORE LEAVING ME IN THE PATH OF OTHER VEHICLES. THIS PROBLEM WILL LAST ANYWHERE FROM 5 TO 15 SECONDS (APPROXIMATELY - I HAVE NOT ACTUALLY TIMED IT) BEFORE IT STRAIGHTENS BACK OUT WHERE I CAN AGAIN ACCELERATE. I HAVE HAD VEHICLES HAVE TO SLAM ON THEIR BRAKES TO KEEP FROM HITTING ME BECAUSE I CAN NOT ACCELERATE. BELOW IS A WHAT I HAVE DONE TO ATTEMPT TO CORRECT THIS PROBLEM (IN THE ORDER IT WAS DONE): 1)PLUGS WERE REPLACED AT HOME 2)FUEL INJECTORS WERE CLEANED BY CERTIFIED MECHANIC (NOT AT DEALERSHIP) 3)POWER TRAIN CONTROL MODULE (COMPUTER) (USED PART) REPLACED AT DEALERSHIP (AT THIS TIME I DID CONTACT JEEP BECAUSE THE COMPUTER WAS ONLY 2,000 MILES PASSED THE WARRANTY - THEY WOULD NOT ASSIST ME THE REPLACEMENT) 4)COIL PACK REPLACED AT HOME THIS VEHICLE HAS SPENT MANY DAYS IN THE SHOP AND WITH ALL THE WORK THAT HAS BEEN PERFORMED AND ALL OF THE DIAGNOSTIC TESTS, THEY STILL CAN NOT TELL ME HOW TO FIX THIS PROBLEM. I HAVE REPLACED $600 WORTH OF PERFECTLY GOOD PARTS. THIS VEHICLE IS EXTREMELY DANGEROUS TO DRIVE. SO MUCH THAT I WILL NO LONGER ALLOW ANYONE TO DRIVE IT. I SPOKE WITH A CUSTOMER SERVICE REP AT JEEP AGAIN TODAY AND BECAUSE THE VEHICLE IS NO LONGER UNDER WARRANTY (APPROX. 83,000 MILES), THEY WILL NOT CONSIDER HELPING ME. HOWEVER, THEIR TECHNICIANS ALSO STATED THAT THEY WERE "STUMPED".

WHILE ADJUSTING POWER SEAT A PIECE OF METAL BRACKET THAT ATTACHES THE SEAT TO THE RAIL ASSEMBLY FRACTURED FOR NO APPARENT REASON. DEALER STATES SINCE WARRANTY PERIOD WAS OVER THERE IS LITTLE THEY CAN DO AND THAT THEY ARE UNAWARE OF ANY SIMILIAR COMPLAINTS.*AK

THE ROLLOVER VALVE GAS TANK AND FUEL PUMP LEAKED. ALSO, CONSUMER COMPLAINED OF BRAKE PROBLEMS, SUCH AS CALIPER REPLACEMENT EVERY 6 MONTHS. IN ADDITION, IGNITION MALFUNCTIONED. CONSUMER ATTEMPTED TO START THE VEHICLE AT LEAST 3 TIMES BEFORE IT ACTUALLY STARTED. *AK

INTERMITTENTLY CONSUMER CANNOT GET THE WINDOWS TO ROLL UP OR DOWN. DEALER INFORMED THE CONSUMER THAT THE WINDOW MOTOR REGULATOR NEEDED TO BE REPLACED.*AK OLD REGULATOR WAS REPLACED BY A NEW ONE DESIGNED BY THE MANUFACTURER. *LA