2001 JEEP GRAND CHEROKEE Complaints

DT: THE CONTACT STATED WHILE TRAVELING 35 MPH ANOTHER VEHICLE WAS TURNING TO THE RIGHT IN FRONT OF THE CONTACTS VEHICLE. THE CONTACTS WIFE DEPRESSED THE BRAKE PEDAL AND THERE WERE NO BRAKES. THE ROADS WERE DRY. THIS WAS A FRONTAL IMPACT, AND THE AIR BAGS DID NOT DEPLOY. THE CONTACT SUSTAINED INJURIES. THE VEHICLE WAS TOWED TO A TOWING SERVICE WERE IT IS NOW PARKED. THE MANUFACTURER WAS CONTACTED. *AK

DT*: THE CONTACT STATED WHILE APPLYING BRAKE PRESSURE THE FRONT OF THE VEHICLE THE STEERING WHEEL AND THE BRAKE PEDAL VIBRATED. THE DEALERSHIP REPLACED OR RESURFACED THE ROTORS AND REPLACED THE PADS THREE TIMES. THE REPAIRS TEMPORARILY SOLVED THE PROBLEM, BUT IT RECURRED. THE LOCAL DEALER IS UNWILLING TO COMPLETE FURTHER REPAIRS. *AK

VEHICLE SHAKES WHEN TRYING TO BREAK AGAIN. TOOK IN FOR SERVICE AND TOLD THEY HAD SAFETY NOTICE THAT THE BRAKES AND ROTORS WERE TO BE REPLACED. NEW MFG ON THE ROTORS, SINCE THEY WERE HAVING A PROBLEM. BRAKES AND ROTORS REPLACED WHEN 2 YRS IN SERVICES WITH ABOUT 9K. 3 YRS LATER (29K PER DEALER) ROTORS NEED TO BE CUT DUE TO WARPING AGAIN. IN 2003 WAS TOLD WHEN THEY CHANGED THE METAL ROTORS, I SHOULD NOT HAVE THE PROBLEM AGAIN. NOW THE VEHICLE IS OUT OF WARRANTY AND ROTORS ARE WARPED. *NM

DT: CONTACT STATED THE FRONT END SHOOK VIOLENTLY. THE STEERING WHEEL SHOOK FROM LEFT TO RIGHT. THE DEALER TOLD HER THE JEEP HAD BEEN BROUGHT TO DEALER AT LEAST THREE TIMES PRIOR TO THE CONTACT'S PURCHASE OF THE VEHICLE FOR SAME PROBLEM, AND THEY WERE UNABLE TO DUPLICATE THE PROBLEM. *AK UPDATED 12/7/2005. SEVERAL FRONT END PARTS HAVE BEEN REPLACED BUT THAT HAS NOT ALLEVIATED THE SHAKING PROBLEM. *NM

DT: CONTACT TOOK VEHICLE TO A DEALERSHIP TO HAVE YEARLY MAINTENANCE DONE. THE DEALERSHIP TOLD HIM THE TIRES WERE DRY ROTTED. ALSO, THE CHROME RIMS WERE CORRODED. THE PLATING INSIDE THE RIMS WAS CORRODED. HE CONTACTED THE DEALERSHIP, THEY TOLD HIM THEY WOULD REPLACE TWO OF THE WHEELS, BUT HE WOULD HAVE TO REPLACE THE OTHER TWO AT HIS EXPENSE.*AK UPDATED 12/27/05. *JB

1. WINDOW REGULATOR FAULTY: 1ST INCIDENT OCCURRED 9/2003 AT 40,000 MI; DRIVER WINDOW FELL DOWN DUE TO FAULTY WINDOW REGULATOR. ALTHOUGH WARRANTY HAD EXPIRED, MANUFACTURE REPLACED, CHARGED ME $50 DEDUCTIBLE. 2ND INCIDENT OCCURRED 11/05 AT 79,700 MI.; FRONT PASSING WINDOW, IT FELL DOWN DUE TO FAULTY WINDOW REGULATOR. DEALER STATED KNOWN PROBLEM, AS DID DAIMLER CHRYSLER, BUT TOLD ME I WOULD HAVE TO FILE A COMPLAINT WITH NHTSA. WAS TOLD THAT IS WHAT EXTENDED WARRANTY IS FOR. (THEY APPARENTLY DO NOT BACK THEIR PRODUCT AND ARE NOT QUICK TO RESOLVE KNOWN DEFECTS.) 2. 12/2004 TRANSMISSION PROBLEMS (CLUTCH RING): CAR WOULD NOT GO IN REVERSE; SHIFTING ROUGH. WAS TOLD KNOWN PROBLEM AND WAS TOLD I WAS LUCKY THAT IT WASN'T THE WHOLE TRANSMISSION. REPAIRS APPROXIMATELY $600. 3. BRAKE PROBLEMS: WARPED ROTORS/CALIPERS/PADS REPLACED AT 24,000. I AM CURRENTLY ON 3RD SET OF BRAKES (JUST NOW HAVE 80,000 MI ON CAR). LAST SET DID NOT LAST A YEAR. PREMATURE WARPING, SQUEAKING BRAKES, RATTLING CAR, STEERING WHEEL, JUST LIKE THE OTHER COMPLAINTS LISTED AT NHTSA. HAVE HAD A FEW NEAR ACCIDENTS DUE TO THE SHAKING. REPLACED AT MY EXPENSE EXCEPT FOR THE 24,000 MI JOB. 4. EMISSIONS CODE ON CHECK ENGINE LIGHT: DUE TO FAULTY GAS CAP. DEALER CHARGED ME $100 FOR THE DIAGNOSTICS, AND ALMOST 18 FOR A GAS CAP. I HAVE NEVER HEARD OF SUCH A THINK, AND FEEL IT IS SOMETHING THE MFG SHOULD BE RESPONSIBLE FOR SINCE IT IS AN ENVIRONMENTAL ISSUE. AGAIN, WAS TOLD I WAS LUCKY THAT IT WAS ONLY A GAS CAP?? WHY SHOULD I FEEL LUCKY WHEN I SPEND $28,000 FOR A CAR THAT HAS KNOWN ISSUES WITH THE MODEL AND THE MFG ACTS AS IF THEY DIDN'T CARE, AND TELLS ME I SHOULD PAY $2500 FOR AN EXTENDED WARRANTY. NO, THEY SHOULD FIX THE KNOWN PROBLEMS. WE PAY THAT MUCH UNDER THE MISCONCEPTION THAT THEY STAND BY THEIR PRODUCT. AS A RESULT, I HAVE PROBLEMS WITH TIRES WEARING OUT SOONER THAN THEY SHOULD AND FRONT END ALIGNMENT ISSUES. *JB

WINDOWS FOG UP DUE TO FAILURE OF HVAC SYSTEM. FAILURE IS CAUSED BY A DEFECTIVE PART AND IS NOTED IN JEEP TSB (#24-001-04). JEEP HAS REDESIGNED THE HVAC HOUSING. THE FAILURE OF THIS PART CAN CAUSE THE WINDOWS TO QUICKLY FOG DUE TO THE FAILURE OF THE SYSTEM TO BLOW AIR OUT OF THE DEFROST VENTS. OUR FAILURE OCCURRED WHILE DRIVING IN THE MORNING. THE FAILED PART IS A MODE DOOR ACTIVATOR (PART OF THE HVAC HOUSING). JEEP KNOWS THAT THIS PART FAILS AND HAS SINCE REDESIGNED THE PART. JEEP IS LETTING A KNOWN SAFETY DEFECT CONTINUE WITHOUT A RECALL. MOST LIKELY THIS IS DUE TO THE HIGH COST OF COMPONENT REPLACEMENT. FORTUNATELY WE DID NOT HAVE A TRAFFIC INCIDENT.*JB

I WALKED OUT OF MY HOUSE THIS MORNING AND FOUND THAT MY REAR PASSENGER WINDOW HAD SLID DOWN LEAVING MY 2001 JEEP GRAND CHEROKEE OPEN. THIS IS THE 4TH WINDOW THAT HAS DONE THIS (INCLUDING ONE WHERE MY VEHICLE WAS PARKED IN A PUBLIC PARKING LOT AND THE DRIVERS WINDOW AS I WAS APPROACHING A STOP LIGHT IN A BAD NEIGHBORHOOD). I FILED A REPORT WHEN THE THIRD WINDOW DROPPED AS WELL. I CALLED CHRYSLER BOTH THIS TIME AND LAST TIME AND THEY WEREN'T INTERESTED AND SUGGESTED THAT IF IT'S A PROBLEM THEN I SHOULD CALL YOU.

THERE ARE TWO PROBLEMS WITH THIS MODEL OF JEEP GRAND CHEROKEE LAREDO. 1) THE TAIL LIGHT SOCKET IN THIS MODEL OF JEEPS CONSTANTLY BURNS OUT. I HAVE REPLACED THIS SOCKET NUMEROUS TIMES AT $8.00 - $10.00 EACH AND HAVE KEPT ALL OF THE BURNED OUT SOCKETS AS EVIDENCE. WHEN THE SOCKET BURNS OUT, THE TAIL LIGHTS STOP WORKING ONCE YOU TURN THE HEADLIGHTS ON. MY VEHICLE HAS AUTOMATIC HEADLIGHTS AND THIS TRULY CAUSES A BIG PROBLEM. I'VE VISITED A JEEP / CHRYSLER JUNK YARD IN MY AREA AND CHECKED EACH TAIL LIGHT SOCKET. EACH SOCKET IS BURNED OUT LIKE EACH OF THE SOCKETS THAT I HAVE IN MY POSSESSION. 2) THE OUTSIDE RAIL THAT CONNECTS THE DRIVERS SEAT TO THE RISERS BREAKS, CONVERTING THE DRIVERS SEAT TO A ROCKING CHAIR. I HAVE SPOKEN WITH THE SERVICE AND PARTS DEPARTMENTS ALL OF THE JEEP DEALERS IN A 100 MILE RADIUS OF ZIP CODE (20744) AND WAS TOLD THAT THESE ISSUES ARE A COMMON PROBLEM WITH JEEPS FROM 1994 TO 2004. I HAVE ALSO SPOKEN WITH SEVERAL FRIENDS AS WELL AS COMMON STRANGERS WHO I SEE WITH THIS SAME MODEL JEEP AND HAVE LEARNED THAT THEY ALSO HAVE THIS PROBLEM AND THE BELOW PROBLEMS. I BELIEVE THAT THIS PROBLEMS ARE A SAFETY ISSUE AND WARRANT A SAFETY RECALL. I HAVE RECEIVED TWO TICKETS ON TWO SEPARATE OCCASIONS FOR THE TAIL LIGHTS ALONE. I CAN UNDERSTAND HAVING TO CHANGE A LIGHT BULB EVERY YEAR OR TWO BUT NOT THE SOCKET THAT THE BULB PLUGS INTO. THIS IS A SERIOUS DEFECT THAT CHRYSLER WILL NOT ADDRESS. PLEASE HELP!*JB

WINDOW REGULATOR BREAKS AND THE WINDOW DROPS DOWN INTO THE DOOR,SO FAR 3 WINDOWS. *NM