2002 JEEP GRAND CHEROKEE Complaints

TL* THE CONTACT OWNS A 2002 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHILE STARTING THE IGNITION, THE AIR BAG WARNING INDICATOR REMAINED ILLUMINATED CONTINUOUSLY. THE CONTACT REFERENCED NHTSA CAMPAIGN ID NUMBER 12V527000 (AIR BAGS) HOWEVER, THE CONTACT WAS UNABLE TO HAVE THE VEHICLE SERVICED UNDER THE RECALL BECAUSE THE REMEDY PART WAS UNAVAILABLE TO PERFORM THE REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 180,000.

TL* THE CONTACT OWNS A 2002 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT IN NOVEMBER 2012, HE RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 12V527000 (AIR BAGS). THE CONTACT ATTEMPTED TO HAVE THE VEHICLE REPAIRED ON NUMEROUS OCCASIONS BUT THE DEALER STATED THAT THE PARTS WERE UNAVAILABLE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

2002 JEEP GRAND CHEROKEE. CONSUMER WRITES IN REGARDS TO AIR BAG SYSTEM OCCUPANT RESTRAINT CONTROL MODULE RECALL NOTICE. *SMD WHEN THE CONSUMER ARRIVED AT THE DEALER, HE WAS INFORMED THE PARTS WERE NOT AVAILABLE.

2002 JEEP GRAND CHEROKEE. CONSUMER WRITES IN REGARDS TO AIR BAG SYSTEM OCCUPANT RESTRAINT CONTROL MODULE RECALL NOTICE. *SMD THE CONSUMER STATED HE RECEIVED THE RECALL NOTICE ONE YEAR AGO. HE VISITED THE CHRYSLER DEALER TWICE, ONLY TO BE TOLD THE PARTS WERE NOT AVAILABLE.

AIRBAG WARNING INDICATOR ILLUMINATED AT VEHICLE START UP. INDICATOR REMAINS ON CONTINUOUSLY AS DESCRIBED UNDER NHTSA 12V-527. DEALER STATED ON 6/13/13 THAT JEEP HAS NO FIX FOR THIS ISSUE AND HAS NO INTENTION OF CORRECTING THIS ISSUE IN THE FUTURE. *TR

CHRYSLER ISSUED A RECALL ON THE AIR BAG SYSTEM OCCUPANT RESTRAINT CONTROL MODULE (SAFETY RECALL M35/NHTSA 12V-527 IN NOV OF 2012. OWNERS WERE NOTIFIED OF THE RECALL IN JAN OF 2013. AS OF TODAY NOV 20, 2013, ACCORDING TO MY LOCAL DEALER, CHRYSLER STILL HAS NOT MADE PARTS AVAILABLE TO MAKE THE REPAIR. THIS IS UNACCEPTABLE FOR A DEFECT THAT ACCORDING TO THE RECALL COULD CAUSE "INADVERTENT DEPLOYMENT OF THE AIRBAGS AND MAY INCREASE THE RISK OF INJURY AND THE POSSIBILITY OF A VEHICLE CRASH." IN ADDITION IN AUGUST OF THIS YEAR MY AIR BAG WARNING LIGHT CAME ON AND THE DEALER DETERMINED THAT THE VEHICLE REQUIRED REPLACEMENT OF THE AIR SYSTEM OCCUPANT RESTRAINT CONTROL (ORC) MODULE. CHRYSLER REFUSED TO PAY FOR THE REPAIR EVEN THOUGH THE RECALL SPECIFICALLY STATES THAT THE ORC MODULE "HAS A SMALL CHANCE OF EXPERIENCING AN ELECTRICAL OVERSTRESS CONDITION. SHOULD THIS OVERSTRESS CONDITION OCCUR, IT COULD DAMAGE ONE OF THE ORC'S COMPUTER CHIPS. A DAMAGED CHIP COULD CAUSE THE AIR BAG LIGHT TO ILLUMINATE..." I HAD TO PAY OUT-OF-POCKET $620.89 FOR THE REPAIR, WHICH CHRYSLER AGAIN REFUSED TO REIMBURSE ME AFTER MY FOLLOW UP ATTEMPTS TO SEEK REIMBURSEMENT. *TR

AIR BAG LIGHT ON HAD DEALER DIAGNOSE AS "RIGHT FRONT IMPACT SENSOR" I HAVE BEEN LOOKING TO BUY A JEEP AND THIS WAS THE THIRD ONE I HAD LOOKED AT WITH AN AIRBAG LIGHT ON I THINK THE SENSOR IS FAULTY AND SHOULD BE RECALLED FOR THE SAFETY OF DRIVERS. *TR

A VEHICLE RECALL NOTICE WAS RECEIVED 13 MONTHS AGO ADVISING OF IMMINENT AIRBAG DEPLOYMENT IN VEHICLES WHICH HAVE AIRBAG WARNING LIGHTS ON. THIS DESCRIPTION FITS MY VEHICLE. OVER 13 MONTHS LATER, AND NONE OF THE JEEP DEALERSHIPS IN THE DENVER AREA HAVE EVER RECEIVED PARTS FOR THIS REPAIR. I WOULD LIKE TO FILE A COMPLAINT AGAINST CHRYSLER REGARDING THE FAILURE TO FIX RECALLED UNITS. 13 MONTHS IS A BIT EXTREME. AND ON TOP OF THAT, NEW RECALLS HAVE SINCE BEEN ANNOUNCED REGARDING THE PLASTIC FUEL TANK. I DOUBT THAT I'LL EVER SEE THAT REPAIR... *TR

2002 JEEP GRAND CHEROKEE. CONSUMER WRITES IN REGARDS TO AIR BAG CONTROL MODULE RECALL NOTICE AND SEEKS REIMBURSEMENT FOR REPAIRS. *SMD THE CONSUMER STATED IT HAS BEEN ONE YEAR, SINCE THE AIR BAG RECALL WAS ANNOUNCED AND CHRYSLER HAS YET, TO REMIT COMPENSATION. IN JUNE OF 2012, THE AIR BAG WARNING LIGHT ILLUMINATED AND IT REMAINED LIT WHENEVER, THE VEHICLE WAS DRIVEN. THE CODE IN THE ECM SHOWED THAT THERE WAS AN ISSUE WITH ONE OF THE SENSORS FOR THE ORC MODULE. AS THERE WAS NO ALTERNATIVE, THE CONSUMER WAS FORCED TO REPLACE THE DEFECTIVE MODULE WITH A NEW UPDATED MODULE. THE CONSUMER SUBMITTED HIS ORIGINAL RECEIPT AND PROOF OF PAYMENT BY MAIL TO CHRYSLER AS INSTRUCTED. RATHER THAN RECEIVING THE REIMBURSEMENT WITHIN 60 DAYS AS WRITTEN IN THE NOTICE, HE WAS INSTEAD CONTACTED BY CHRYSLER WHO REFUSED TO PAY FOR THE REPLACEMENT. HE WAS INFORMED THAT SINCE THE SUPPLEMENTAL JUMPER HARNESS WAS NOT YET AVAILABLE THEY WOULD BE UNABLE TO COMPENSATE HIM.

TL* THE CONTACT OWNS A 2002 JEEP GRAND CHEROKEE. THE CONTACT STATED HE RECEIVED NHTSA RECALL CAMPAIGN NUMBER: 12V527000 (AIR BAGS) AND THAT THE PARTS WERE NOT AVAILABLE. THE CONTACT ALSO MENTIONED THAT WHILE DRIVING 75 MPH, THE AIR BAG WARNING LIGHT ILLUMINATED INTERMITTENTLY. THE MANUFACTURER WAS NOTIFIED TEN TIMES. THE FAILURE MILEAGE WAS 40,000.