2008 JEEP GRAND CHEROKEE Complaints

TL* THE CONTACT OWNS A 2008 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V567000 (ELECTRICAL SYSTEM). HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER STATED THAT THE PART WOULD NOT BE AVAILABLE FOR 60 DAYS. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2008 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE KEY WAS STUCK IN THE IGNITION SEVERAL TIMES AND THE FAILURE RECURRED INTERMITTENTLY. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER MORE THAN FIVE TIME. MULTIPLE PARTS PERTAINING TO THE IGNITION SWITCH WERE REPLACED. THE CONTACT STATED THAT THE WIN MODULE WAS REPLACED, THE KEY WAS REPLACED, AND THE BATTERY VOLTAGE WAS CHECKED. THE DEALER CYCLED THE KEY WITHIN THE WIN MODULE AND IT WAS FOUND TO BE FAULTY. THE DEALER REPROGRAMMED THE WIN AND THE FAILURE RECURRED. THE CONTACT INDICATED THAT THE KEY CONTINUED TO GET STUCK AND THERE WAS A CLICKING NOISE UPON RELEASING THE KEY. THE VEHICLE WAS TAKEN BACK TO THE DEALER WHO REPLACED THE SHIFT ASSEMBLY INDICATING THAT THE SHIFT ASSEMBLY WAS NOT RELEASING FROM THE SOLENOID. THE CONTACT TURNED THE KEY INTO AN OFF POSITION IN PARK AND TURNED IT ON. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V567000 (ELECTRICAL SYSTEM). THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 69,581. UPDATED 01/21/15*CN

AS I WAS ABOUT TO EXIT THE FREEWAY ONTO EXIT RAMP I HEARD A CLICK AND THE VEHICLE JUST TURNED OFF. THIS IS NOT THE FIRST TIME THIS HAS HAPPENED. FOUR TIMES PRIOR BUT AT MUCH LOWER SPEEDS....PARKING LOT SPEEDS. I ALSO SEEM TO BE HAVING A PROBLEM AT TIMES WHEN I START THE VEHICLE. IT JUST TURNS OFF. I HAVE TAKEN THE VEHICLE IN TO THE DEALER TWICE AND THEY HAVE RUN ALL THE DIAGNOSTICS BUT HAVE BEEN UNABLE TO IDENTIFY A PROBLEM. *TR

TL* THE CONTACT OWNS A 2008 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V438000 (ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

MY JEEP TURNED OFF WHILE DRIVING ON THE HIGHWAY. I HAD TO PUT THE JEEP IN NEUTRAL AND RESTART IT. THIS HAS HAPPENED ABOUT 9 OR 10 TIMES. IT HAPPENS RANDOMLY AND INFREQUENTLY. NOT SURE WHAT THE PROBLEM IS BUT IT IS DEFINITELY SCARY WHEN IT HAPPENS. ALSO THE KEY FELL OUT OF THE IGNITION ONCE, THE CAR REMAINED RUNNING. *TR

ENGINE SUDDENLY DIES AT HIGHWAY SPEED. WITH GREAT DIFFICULTY I MANAGED TO GET TO THE BREAKDOWN LANE. CAR STARTED RIGHT UP. SECOND TIME SIMILAR HAS HAPPENED. *TR

VEHICLE WOULD DIE UNEXPECTEDLY AND NOT RESTART UNTIL TRANSMISSION WAS PUT IN PARK POSITION. SEVERAL INCIDENTS IE STOPPED AT LIGHT, ACCELERATION TO TURNPIKE, SLOW STREET DRIVING THIS WOULD DISABLE STEERING AND CREATE DIFFICULT BRAKING. *TR

MY ENGINE HAS SHUT DOWN AND THE ELECTRICAL SYSTEM POWERED DOWN WHILE DRIVING MANY TIMES (MORE THAN 60 TIMES IN THE LAST 3 YEARS). THIS HAS HAPPENED AT MANY SPEEDS BETWEEN 0 (STANDING STILL) AND 60 MPH. WHEN THE VEHICLE SHUTS DOWN, STEERING BECOMES VERY DIFFICULT AND BRAKES WORK TO A MINIMUM. I'VE TAKEN MY GRAND CHEROKEE TO THE JEEP AGENCY MANY TIMES, AND THEY KEEP SAYING THAT NOTHING IS WRONG WITH IT. ONLY ONCE THEY TOLD ME IT WAS AN OXYGEN CENSORED, WHICH THEY CHANGED, BUT THE PROBLEM PERSISTED CONSTANTLY. THIS IS A VERY DANGEROUS SITUATION AS THE VEHICLE CAN BECOME VERY DIFFICULT TO CONTROL AT WHICH SPEEDS I BOUGHT MY JEEP GRAND CHEROKEE 2008 IN MEXICO CITY. *TR

I FILED MY SECOND COMPLAINT ON 07/14/2014 COMPONENT(S): ELECTRONIC STABILITY CONTROL , UNKNOWN OR OTHER DATE OF INCIDENT: 06/28/2014 NHTSA ID NUMBER: 10610308 ON 10/22 I TRANSFERRED MY JEEP TRANSMISSION INTO NEUTRAL TO TOW BEHIND OUR RV. WHEN I TOOK MY FOOT OFF THE BRAKE THE JEEP ELECTRONIC FDCM THREW IT INTO 4WD AND IT LURCHED FORWARD ALMOST HITTING OUR RV AND MY HUSBAND WHO WAS WORKING ON HOOKING UP THE VEHICLE. I WARNED YOUR OFFICE IN JANUARY AND AGAIN IN JULY THAT THIS WAS A SAFETY ISSUE BUT HAD NO IDEA IT COULD DO THIS!! I WAS CONCERNED ABOUT NEEDING 4WD AND NOT HAVING IT. NOW I AM CONCERNED ABOUT OUR PHYSICAL SAFETY. NOTHING HAS BEEN DONE TO MAKE CHRYSLER FIAT STEP UP, OWN UP THE N23 DEBACLE THAT CAUSED THIS ISSUE AND FIX IT. THEY MUST BE HELD ACCOUNTABLE AND FIX THIS BEFORE SOMEONE IS INJURED OR KILLED. PLEASE DO NOT IGNORE THIS COMPLAINT AND JUST ANOTHER JEEP OWNER COMPLAINING ABOUT THE N23 RECALL. THIS IS A SERIOUS SAFETY ISSUE!!!! *TR

PURCHASED USED VEHICLE FROM DEALER. THAT EVENING WHILE DRIVING AT SPEED (35 MPH), MY DASH FLASHED, WENT DEAD AND ENGINE STALLED, LOST STEERING AND BRAKES. THE OIL LIGHT LIT AND WAS ONLY LIGHT ON DASH. PULLED OVER TO SIDE OF ROAD, AFTER SHIFTING TO PARK, IT RESTARTED AND DROVE NORMALLY. NEXT MORNING UPON STARTING THE CHECK ENGINE LIGHT CAME ON. DROVE TO WORK, PARKED, CALLED DEALER. UPON ENTERING VEHICLE AGAIN, USED REMOTE START, BUT WHEN I INSERTED KEY, IT DIED. CYCLED KEY AGAIN AND STARTED. RETURNING TO DEALER, UPON EXITING FREEWAY, IT DIED AGAIN AT ROUGHLY 30 MPH. THIS TIME A LOUD CLUNK SOUND OCCURRED AND THE SAME STALLING ISSUE, COUPLED WITH NO BRAKES OR STEERING OCCURRED. AFTER SHIFTING TO LARK AND CYCLING HEY, IT STARTED IMMEDIATELY. DEALER DIAGNOSED IT AS A "AUTOSTART RELAY SWITCH" OVERHEATING AND BURNING OUT. REPLACED SWITCH, CHECK ENGINE LIGHT DISAPPEARED, AND VEHICLE DROVE NORMALLY ALL NIGHT. THIRD DAY OF OWNERSHIP, WHILE AT A STOPLIGHT, A LOUD CLUNK SOUND, COUPLED WITH JERKING MOTION OCCURRED. I ACTUALLY LOOKED AT REAR WINDOW BECAUSE I THOUGHT I WAS REAR ENDED, UNTIL I REALIZED MY DASH WAS DEAD EXCEPT FOR SAME OIL LIGHT. CAR WAS STALLED. PLACED IN PARK, CAR STARTED IMMEDIATELY. SO FAR I'VE HAD CAR 3 DAYS AND IT'S HAPPENED EVERYDAY. GLAD I JUST DROPPED CLOSE TO 20K ON A JEEP THAT MAY KILL ME. *TR