2002 JEEP GRAND CHEROKEE Complaints

TL* THE CONTACT OWNS A 2002 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE AIR BAG WARNING LIGHT ILLUMINATED. THE MANUFACTURER WAS CONTACTED AND INFORMED THE CONTACT THAT THE PART FOR NHTSA CAMPAIGN NUMBER 12V527000 (AIR BAGS) WAS NOT AVAILABLE AND AN ARRIVAL DATE COULD NOT BE GIVEN. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 50,000. UPDATED 1/07/14*LJ THE CONSUMER STATED AS OF NOVEMBER 2013 THE PARTS TO REPAIR THE AIR BAG WERE STILL UNAVAILABLE. UPDATED 1/22/2014 *JS

TL* THE CONTACT OWNS A 2002 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT SHE ATTEMPTED TO HAVE THE VEHICLE REPAIRED UNDER NHTSA CAMPAIGN NUMBER 12V527000 (AIR BAGS) BUT WAS INFORMED THAT THE PARTS WERE UNAVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND WAS ALSO UNABLE TO PROVIDE AN ARRIVAL DATE. THE APPROXIMATE FAILURE MILEAGE WAS 120,000.

TL* THE CONTACT OWNS A 2002 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER 12V527000 (AIR BAGS) HAD EXCEEDED A REASONABLE TIME FOR REPAIR. THE CONTACT RECEIVED THE RECALL NOTIFICATION IN JANUARY OF 2013. THE CONTACT STATED THAT HE HAD EXPERIENCED THE AIR BAG WARNING LIGHT FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND STATED THE PART AVAILABILITY DATE WAS UNKNOWN. THE APPROXIMATE FAILURE MILEAGE WAS 92,000 AND THE CURRENT MILEAGE WAS 98,000.

TL* THE CONTACT OWNS A 2002 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 12V527000 (AIR BAGS) AND STATED THAT THE PARTS WERE NOT AVAILABLE TO HAVE THE VEHICLE SERVICE PER THE RECALL. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2002 JEEP GRAND CHEROKEE. THE CONTACT REFERENCED NHTSA CAMPAIGN ID NUMBER: 12V527000 (AIR BAGS) AND STATED THAT THE PART NEEDED TO COMPLETE THE RECALL SERVICE WAS UNAVAILABLE. THE DEALER WAS UNABLE TO PROVIDE AN EXPECTED DATE FOR THE REMEDY PART TO BECOME AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE PROBLEM. THE CONTACT DID NOT EXPERIENCE A FAILURE.

TL* THE CONTACT OWNS A 2002 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 12V527000 (AIR BAGS). THE MANUFACTURER AND DEALER WERE CONTACTED AND STATED THAT THE PARTS WERE NOT AVAILABLE FOR REPAIR AND THEY WERE UNABLE TO PROVIDE A TIME FRAME FOR AVAILABILITY. THE CONTACT WAS CONCERNED BECAUSE THE AIR BAG WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 133,000.

TL* THE CONTACT OWNS A 2002 JEEP GRAND CHEROKEE. THE CONTACT REFERENCED NHTSA CAMPAIGN ID NUMBER 12V527000 (AIR BAGS), IN WHICH THE VEHICLE WAS INCLUDED AND STATED THAT THE PART NEEDED FOR THE RECALL SERVICE WAS UNAVAILABLE. THE AUTHORIZED DEALER WAS UNABLE TO PROVIDE AN EXPECTED DATE FOR THE REMEDY PART TO BECOME AVAILABLE. THE CONTACT HAD BEEN WAITING FOR THE PART TO BECOME AVAILABLE FOR TWO YEARS. THE MANUFACTURER WAS NOT NOTIFIED OF THE PROBLEM. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2002 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT HE RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 12V527000 (AIR BAGS) AND STATED THAT THE PARTS WERE NOT AVAILABLE FOR REPAIR TO THE VEHICLE. THE CONTACT HAD RECEIVED THE RECALL NOTIFICATION APPROXIMATELY SIX MONTHS AGO. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 12/04/13*LJ

TO WHOM THIS MAY CONCERN, I RECEIVED A FIRST TIME NOTICE ABOUT 6 MONTHS AGO FROM CHRYSLER, STATING THERE WAS A SAFETY RECALL ON MY VEHICLE, SPECIFICALLY THE OCCUPANT RESTRAINT CONTROL (ORC). THE NOTICE STATES THAT I WOULD GET A FOLLOWUP RECALL NOTICE IN THE MAIL WHEN I'D BE ABLE TO SCHEDULE MY APPOINTMENT, BUT FOR THE PAST 6 MONTHS I HAVEN'T RECEIVED NOTHING. I HAVE ALSO CALLED CHRYSLER MULTIPLE TIMES, AND THEY KEEP SAYING THEY HAVEN'T GOTTEN THE PARTS YET. PLEASE GIVE ME A CALL AT [XXX]TO LET ME KNOW WHAT THE STATUS IS, AS THIS IS A HUGE SAFETY HAZARD. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

I RECEIVED A RECALL NOTICE OVER 1 1/2 YEARS AGO ON THE JEEP CHEROKEE AIRBAG SYSTEM OCCUPANT RESTRAINT CONTROL MODULE AND EVERY TIME I CALL THE CHRYSLER DEALERSHIP THEY TELL ME IT'S NOT IN YET. I FIND IT HARD TO BELIEVE THAT SOMETHING THAT CAN CAUSE AN ACCIDENT HAS TAKEN SO LONG TO REPLACE. I WOULD APPRECIATE ANY HELP YOU CAN GIVE ME TO GET THIS RESOLVED. IT SHOULDN'T TAKE THIS LONG!! [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR