2004 JEEP GRAND CHEROKEE Complaints

View complaints related to 2004 JEEP GRAND CHEROKEE. The complaints found here are submitted by actual consumers with first hand experience. There are more than 1,250 complaints submitted for the 2004 JEEP GRAND CHEROKEE. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2004 JEEP GRAND CHEROKEE
    - BOW, NH

    FUEL PRESSURE DAMPENER ON THE FUEL RAIL LEAKED, DRIPPING GASOLINE ON MANIFOLD. THIS IS A NON-MECHANICAL PART. THERE SHOULD BE NO REASON FOR A FUEL LEAK TO DEVELOP EXCEPT FOR POOR ENGINEERING/CONSTRUCTION OF THE PART. LEAKING FUEL IN ENGINE COMPARTMENT IS A SAFETY ISSUE. *TR

    Source: NHTSA WEB SITE
  • 2004 JEEP GRAND CHEROKEE
    - PEEKSKILL, NY

    (RELATING TO THE DRIVER-SIDE SEAT ONLY) MY DAUGHTER AND I WAS WAITING AT A TRAFFIC STOP, (I WAS DRIVING) WHEN THE LIGHT TURN GREEN I PRESSED ON THE ACCELERATOR AND MY ENTIRE SEAT INCLUDING MYSELF SWUNG BACK. BECAUSE OF THE BACKWARD MOMENTUM, IT CAUSES ME TO ABRUPTLY PRESS FURTHER ON THE ACCELERATOR. I WAS ABLE TO REGAIN CONTROL OF THE VEHICLE AND PULL ON THE SIDE TO INSPECT THE SEAT. I FOUND THAT THE TWO FRONT BRACKETS UNDER THE SEAT HAD BROKEN OFF. SINCE I HAD ADJUSTABLE POWER SEAT, I LOWER THE SEAT TO ALIGN THE BROKEN BRACKETS TO WEDGE UNDER THE BAR CAUSING THE SEAT TO STABILIZE OR AT LEAST HOLD IN A SEMI-SOLID POSITION. I CALLED CHRYSLER AND THEY SAID THEY COULD NOT DO ANYTHING ABOUT IT SINCE THE VEHICLE WAS OUT OF WARRANTY. I ARGUED THAT THIS IS AN UNUSUAL INCIDENT WHERE I HAVE NEVER HEARD THAT THE DRIVER-SIDE SEAT BRACKETS WOULD BREAK OFF AND POSSIBLY CAUSE AN ACCIDENT. ESPECIALLY FOR A JEEP, THIS VEHICLE IS MEANT TO BE DRIVEN ON AND OFF ROAD. AGAIN, THEY SAID THAT THERE WAS NOTHING THAT THEY COULD DO. THIS IS A DESIGN FLAW AND SHOULD BE ADDRESS BEFORE SOMEONE GETS SERIOUSLY INJURED. *TR

    Source: NHTSA WEB SITE
  • 2004 JEEP GRAND CHEROKEE
    - CUDAHY, WI

    HAVE BEEN TO CHRYSLER DEALER FOR RECALL INFO RECEIVED ON AIR BAGS AND SET UP REPLACEMENT APPOINTMENT,ARRIVED THEN DEALER SAID TRIED TO USE PARTS FROM ANOTHER MODEL TO FIX??COME ON!!DIDN'T HAVE PARTS ,WOULD ORDER RIGHT PARTS AND CALL THAT WAS 3 MONTHS AGO!!!GREAT DEALER WANTED TO FIX MY GEAR BOX INSTEAD ON JEEP!WAS SO CRAZY OF A SERVICE CALL.THE SERVICE REP WAS NOT TRUST WORTHY AFTER THAT BUT NOW TRUST SHOT WITH LACK OF FOLLOW UP ON PARTS!TKS CHRYSLER /JEEP SERVICE REP!. *TR

    Source: NHTSA WEB SITE
  • 2004 JEEP GRAND CHEROKEE
    - NESQUEHONING, PA

    DRIVER'S SEAT FRAME BROKE. GARAGE WELDED IT, BUT IT BROKE AGAIN AT 102,000 MILES. SEAT FRAMES SHOULD NEVER BREAK! ONLY VEHICLE I EVER OWNED TO HAVE HAD THIS PROBLEM. CHECKED ON LINE, APPARENTLY OTHERS HAVE HAD THIS PROBLEM AS WELL. *TR

    Source: NHTSA WEB SITE
  • 2004 JEEP GRAND CHEROKEE
    - WICHITA, KS

    RECEIVED NOTICE 11/8/12 THAT NHTSA CAMPAIGN NUMBER 12V527000 WAS ISSUED FOR A RECALL OF 2004 JEEP GRAND CHEROKEE ON WHICH A COMPONENT IN THE AIR BAG CONTROL MODULE MAY FAIL CAUSING AIRBAG DEPLOYMENT. ALTHOUGH WE HAVE RECEIVED NUMEROUS NOTICES, SINCE JANUARY 2013 AND AS RECENTLY AS JANUARY 2, 2014, FROM CHRYSLER CORPORATION AND BOTH LOCAL CHRYSLER DEALERS, TO ALERT US TO THIS RECALL, UPON ATTEMPTING TO SCHEDULE OUR JEEP FOR RECALL RESOLUTION OUR LOCAL DEALERS HAVE BEEN UNABLE TO SCHEDULE THAT RESOLUTION. BOTH DEALERS CLAIM THAT NO PARTS ARE AVAILABLE "YET" TO SERVICE THE RECALL. THIS CLAIM AS BEEN STATED BY THE DEALERS EVERY FOUR MONTHS SINCE JANUARY 2013 AND AGAIN AS RECENTLY AS JANUARY 4, 2014. IT APPEARS TO ME AS A CONSUMER THAT CHRYSLER HAS NO INTENTION OF PROVIDING THE MEANS TO RESOLVE THIS RECALL. *TR

    Source: NHTSA WEB SITE
  • 2004 JEEP GRAND CHEROKEE
    - CARLSBAD, CA

    CAR STARTED STALLING WHEN DRIVING ON FREEWAY AND ENGINE SHUT DOWN. THIS IS EXTREMELY DANGEROUS. MY GARAGE TRIED ALL KIND OF SOLUTIONS WITHOUT SUCCESS AS THERE ARE NO CODES SHOWING. THERE ARE NUMEROUS POSTING OF SAME INCIDENTS ON THE JEEP FORUMS ON THE INTERNET. I CALLED THE HOTLINE OF THE NHTSA AND SPOKE TO A LADY WHO ADVISED ME SHE HAD THE SAME PROBLEM AND GOT RID OF THE CAR IMMEDIATELY! *TR

    Source: NHTSA WEB SITE
  • 2004 JEEP GRAND CHEROKEE
    - STRONGSVILLE, OH

    2004 JEEP GRAND CHEROKEE. CONSUMER WRITES IN REGARDS TO AIR BAG SYSTEM OCCUPANT RESTRAINT CONTROL MODULE RECALL NOTICE. *SMD THE CONSUMER STATED HE CALLED THE DEALER 4 TIMES, ONLY TO BE TOLD THE PARTS WERE ON BACK ORDER.*JB

    Source: CONSUMER LETTER
  • 2004 JEEP GRAND CHEROKEE
    - LONGMEADOW, MA

    I JUST WANT TO KNOW WHAT IS GOING ON WITH THE JEEP RECALL FOR FUEL TANK EXPLOSIONS IN REAR END CRASHES. WHY HAS NOTHING HAPPENED? CAN'T YOU ENFORCE THIS RECALL? I CONTACTED JEEP LAST MONTH AND THEY SAID THEY WERE STILL IN THE "EARLY PLANNING PHASES", WHICH IS A COMPLETELY UNACCEPTABLE ANSWER CONSIDERING THE AMOUNT OF TIME THEY HAVE KNOWN ABOUT THIS PROBLEM! PLEASE ENFORCE THIS, I AM SCARED TO DRIVE MY 3 CHILDREN AROUND IN OUR JEEP UNTIL THIS IS FIXED! *TR

    Source: NHTSA WEB SITE
  • 2004 JEEP GRAND CHEROKEE
    - NOTTINGHAN , PA

    TL* THE CONTACT OWNS A 2004 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 12V527000 (AIR BAGS) IN OCTOBER 2012. THE CONTACT STATED THAT HE ATTEMPTED TO HAVE THE VEHICLE REPAIRED ON NUMEROUS OCCASIONS BUT THE DEALER STATED THAT THE PARTS WERE UNAVAILABLE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE CONTACT DID NOT EXPERIENCE THE FAILURE.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2004 JEEP GRAND CHEROKEE
    - LUTHERVILLE, MD

    THIS IS HORRIBLE AND I WAS SCARED. BUT I WAS DRIVING SLOWLY UP MY STREET AND IT STARTED TO RACE, I WAS TRYING TO BRAKE AS I TURNED IN MY PARKING SPACE MY CAR WAS STILL RACING AND WOULDN'T BRAKE AND I ENDED UP DRIVING INTO MY PROPERTY, IT SEEMED TO ACCELERATE AS I KEPT BRAKING AND UP THE STEPS THE CAR WENT AND THE CAR THEN STOPPED INCHES FROM MY DOOR. IT WAS RACING AS I WAS BRAKING AND IT WOULD STOP NOT UNTIL IT HIT THE PORCH STEP. IT WAS HORRIBLE, THIS CAR HAS NEVER LAUNCHED LIKE A ROCKET. IT WAS LIKE IT MAGICALLY ACCELERATED. I HAVE HAD THIS CAR FOR YEARS AND KEEP IT MAINTAINED. I SEE THERE HAVE BEEN RECALLS ABOUT THIS, WHY DID I NOT GET A CARD. I AM GLAD I OR ANYBODY DID NOT GET HURT. JEEP IS IN SHOP. *TR

    Source: NHTSA WEB SITE