2004 JEEP GRAND CHEROKEE Complaints

DEFECT IN ELECTRICAL WIRING IN DRIVER-SIDE DOOR PREVENTS WINDOWS FROM ROLLING DOWN (A SAFETY HAZARD) AND DOORS FROM LOCKING/UNLOCKING. THE BACK HATCH WILL EITHER REMAIN IN LOCKED OR UNLOCKED MODE DEPENDING ON WHEN THE WIRING FAILS (THIS MODEL JEEP DOES NOT INCLUDE A MANUAL WAY TO USE A KEY TO UNLOCK/LOCK THE BACK HATCH). IF A PET WAS IN THE BACK OF THE SUV THAT HAD A "PET FENCE", THERE WOULD BE NO WAY TO GET THE PET OUT OF THE VEHICLE (OR LUGGAGE/CARGO). THIS IS ESPECIALLY CONCERNING IN THE EVENT OF A REAR END COLLISION WHERE THE GAS TANK MAY CATCH ON FIRE (CURRENT RECALL). THE INTERIOR LIGHTS ALSO STAY ON AS IF A DOOR WAS OPEN. TURNING OFF THE INTERIOR LIGHTS PREVENTS THE SPEEDOMETER/ODOMETER/GAUGES/ETC FROM ILLUMINATING AT NIGHT. IF THE LIGHTS ARE NOT TURNED OFF, THEN ALL INTERIOR LIGHTS REMAIN ON CAUSING A HAZARD AT NIGHT AS WELL. DRIVER-SIDE WIRING WAS FIXED IN OCTOBER OF 2012. IN SEPTEMBER OF 2013, THE PASSENGER-SIDE WIRING IS CAUSING THE SAME PROBLEM - WINDOWS/DOOR LOCKS DON'T WORK AND THE INTERIOR LIGHTS STAY ON. THIS PROBLEM IS NOT AN ANOMALY. IT IS VERY CONCERNING THAT THE WIRING CAN FAIL IN BOTH FRONT DOORS WITHIN A ONE YEAR PERIOD - CREATING SAFETY ISSUES. *TR

TL* THE CONTACT OWNS A 2004 JEEP CHEROKEE LAREDO. THE CONTACT STATED THAT HE RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 12V527000 (AIR BAGS) AND THE PARTS WERE NOT AVAILABLE. THE CONTACT ALSO MENTIONED THAT THE DEALER HAD NOT CONTACTED HIM FOR THE RECALL REPAIR AND HE HAD NOT EXPERIENCED A FAILURE. THE MANUFACTURER WAS NOTIFIED.

RECEIVED A NOTICE OF RECALL (M35) LETTER FROM CHRYSLER AROUND DECEMBER 2012 AFTER IT WAS ANNOUNCED ON THE NEWS IN SEPTEMBER OF 2012. I BROUGHT MY VEHICLE TO THE DEALER AND THEY VERIFIED THAT MY VEHICLE IS PART OF THE RECALL. IT IS NOW DECEMBER 2013 AND THE RECALL HAS NOT BEEN RESOLVED. I CALL THE DEALER AND THE DEALER IS STILL TELLING ME THEY DON'T HAVE THE PART TO CORRECT THE RECALL. I'M NOW WORRIED ABOUT THE CHANCE THAT I MAY BE IN AN ACCIDENT AND THERE ARE NO AIRBAGS OR SIDE CURTAIN AIRBAGS TO PROTECT ME AND MY FAMILY. *TR

DRIVING WITH 12 YEAR OLD DAUGHTER IN CAR. MAKING TURN ONTO HIGHWAY AND DRIVER'S SEAT LURCHED BACKWARDS WITH LOUD "POP" SOUND. ALMOST LOST CONTROL OF CAR AND SCARED THE DAYLIGHTS OUT OF MY DAUGHTER. PULLED OVER AND SEAT IS LOOSE OF FRAME. THERE IS A CRACK IN THE STEEL BRACKET WHERE SEAT ATTACHES TO SEAT FRAME. I WENT ONLINE AND SAW THIS IS A COMMON DEFECT IN JEEP GRAND CHEROKEES. KIND OF RIDICULOUS THAT THIS PROBLEM HASN'T ALREADY BEEN CORRECTED. I HAVE NEVER OWNED OR EVEN HEARD OF A CAR WHERE IT IS COMMON FOR THE SEAT TO BREAK FROM ITS FRAME. *TR

TL* THE CONTACT OWNS A 2004 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER 12V527000 (AIR BAGS) AND WAS RECENTLY INFORMED BY THE MANUFACTURER THAT THE PART WAS NOT AVAILABLE. AN ARRIVAL DATE COULD NOT BE PROVIDED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS UNAVAILABLE.

TL* THE CONTACT OWNS A 2004 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT IN AUGUST 2013, HE RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 12V527000 (AIR BAGS ). THE CONTACT STATED THAT HE ATTEMPTED TO HAVE THE VEHICLE REPAIRED ON NUMEROUS OCCASIONS BUT THE MANUFACTURER STATED THAT THEY WERE NOT MANUFACTURING PARTS FOR THE RECALL. THE VEHICLE WAS NOT REPAIRED. THE CONTACT DID NOT EXPERIENCE THE FAILURE. THE VIN WAS UNAVAILABLE.

TL* THE CONTACT OWNS A 2004 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 25 MPH, SHE NOTICED SMOKE EMITTING FROM UNDERNEATH THE DASHBOARD. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR DIAGNOSIS. THE MECHANIC STATED THAT THE WIRING HARNESS FOR THE HEATER MOTOR WOULD HAVE TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 79,915.

WHILE APPROACHING THE INTERSECTION ( MAKING A LEFT TURN ) MY STEERING STIFFING AND I COULD NOT MAKE A LEFT TURN INTO MY LANE ( INNER LANE ). I HAD TO ILLEGALLY TURN INTO THE OUTER LANE. I IMMEDIATELY TOOK MY VEHICLE TO AN CERTIFIED MECHANIC ( BELLE TIRE ) WHO ADVISED THAT MY GEAR BOX WAS MALFUNCTIONING. THEY ALSO TOLD ME THAT THERE WAS A RECALL FOR THAT UNIT ( GEAR BOX- RACKET PINION ). I CALLED THE LOCAL DEALERSHIP ( CHRYSLER ) WHOM ADVISED THAT THEY DO NOT HAVE A RECALL FOR THAT UNIT. THEY ADVISED ME TO CONTACT YOU GUYS FOR HELP. *TR

TL* THE CONTACT OWNS A 2004 JEEP CHEROKEE. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 45 MPH, THE CHECK ENGINE WARNING INDICATOR REMAINED ILLUMINATED. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THE OXYGEN SENSOR AND OXYGEN HEATER SENSOR WERE REPLACED. THREE DAYS AFTER THE REPAIR WAS PERFORMED THE FAILURE RECURRED. THE DEALER THEN UPDATED THE COMPUTER SYSTEM, HOWEVER THE FAILURE PERSISTED INTERMITTENTLY. THE DEALER ALSO INFORMED THE CONTACT THAT THE DRIVES IN THE COMPUTERIZED SYSTEM WOULD NEED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 130,000.

TL* THE CONTACT OWNS A 2004 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT SHE ATTEMPTED TO HAVE THE VEHICLE REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 12V527000 (AIR BAGS) BUT WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE CONTACT FELT THAT SINCE THE FAILURE WAS REPORTED IN NOVEMBER OF 2012, THERE SHOULD HAVE BEEN A REMEDY AVAILABLE BEFORE NOVEMBER 2013. THE CONTACT HAD EXPERIENCED A FAILURE WHERE THE AIR BAG WARNING LIGHT WAS ILLUMINATED. THE APPROXIMATE FAILURE MILEAGE WAS 87,000 AND THE CURRENT MILEAGE WAS 92,000.