1998 JEEP GRAND CHEROKEE Complaints

TL* THE CONTACT OWNS A 1998 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE FRONT DRIVER SIDE DOOR POPPED OPEN WHILE THE VEHICLE WAS IN MOTION. THE CONTACT STATED THAT THE LATCH FAILED TO CLOSE THE DOOR. THE CONTACT STATED THAT IT DID NOT LOOK LIKE THE LATCH WAS FRACTURED, BUT IT WOULD NOT HOLD. IN ADDITION, THE CONTACT STATED THAT THE HEAT WOULD ONLY BLOW THROUGH THE VENTS ON THE TOP OF THE DASHBOARD AND NOT THE FLOOR OR OTHER VENTS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE VIN AND FAILURE MILEAGE WERE UNAVAILABLE.

WHILE THE VEHICLE WAS PARKED, UNOCCUPIED AND LOCKED. THE FRONT PASSENGER SEAT HAD A CATASTROPHIC FAILURE OF THE SEAT HEATER SYSTEM THAT CAUSED THE SEAT TO CATCH FIRE. INTERESTINGLY, NO FUSES WERE FOUND TO BE BLOWN. THE SEAT CATCHING FIRE SPREAD TO THE PASSENGER DOOR PANEL. IT CONTINUED UP THE DOOR PANEL AND SPREAD TO THE DOOR TRIM, HEADLINER & VISOR. THE ENTIRE INTERIOR WAS SMOKE DAMAGED. THE FIRE DEPARTMENT RESPONDED QUICKLY SO THAT'S WHY THE DAMAGE WAS NOT WORSE.

TL* THE CONTACT OWNS A 1998 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE); HOWEVER, THE PART NEEDED TO PERFORM THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 1998 JEEP GRAND CHEROKEE. WHILE THE VEHICLE WAS PARKED DOWNHILL, THE CONTACT DISCOVERED TRANSMISSION FLUID LEAKING. ALSO, WHILE DRIVING 70 MPH, THE ENGINE STALLED AND CAUGHT FIRE. THE CONTACT EXTINGUISHED THE FIRE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 298,000.....UPDATED 07/05/16 *BF

TL* THE CONTACT OWNS A 1998 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE VEHICLE WAS REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE); HOWEVER, AFTER THE REPAIR WAS PERFORMED THE REAR BUMPER SLIGHTLY DETACHED FROM THE VEHICLE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE APPROXIMATE FAILURE MILEAGE WAS 132,000.

TL* THE CONTACT OWNS A 1998 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE); HOWEVER, THE DEALER REFUSED TO REPAIR THE VEHICLE UNDER THE RECALL BECAUSE THE REAR MOUNTING BOLTS WERE RUSTED. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNED A 1998 JEEP GRAND CHEROKEE. WHILE DRIVING APPROXIMATELY 45 MPH UP AN INCLINE, THE VEHICLE BEGAN TO ROLL BACKWARDS AND THEN FLIPPED OVER. THE DRIVER AND FRONT SEAT PASSENGER WERE ABLE TO EXIT THE VEHICLE WITHOUT ANY INJURIES. THE VEHICLE ENGULFED INTO FLAMES. THE FIRE DEPARTMENT EXTINGUISHED THE FIRE. A POLICE REPORT WAS FILED. THE VEHICLE WAS DESTROYED. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE). THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNAVAILABLE.

TL*THE CONTACT OWNS A 1998 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE) AND STATED THAT THE PARTS WERE NOT AVAILABLE FOR AN EXTENDED PERIOD OF TIME. THE DEALER DID NOT PROVIDE A SPECIFIC DATE WHEN THE PARTS WOULD BECOME AVAILABLE. THE MANUFACTURER WAS CONTACTED AND COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE VEHICLE WOULD RECEIVE THE RECALL REPAIRS. THE VIN WAS NOT AVAILABLE. THE CONTACT WAS NOT EXPERIENCING A FAILURE.

ON A TRIP FROM NORTHERN VIRGINIA I WAS SOUTH BOUND ON HWY 15 WHEN I BEGAN TO SMELL SMOKE AND APPLIED MY BRAKES. THE PEDAL WENT TO THE FLOOR AS SMOKE ROLLED OUT FROM UNDER THE CAR. I TRIED TO DOWN SHIFT INTO LOW AS MY CAR WAS IN FLAMES AND SMOKE ENGULFED THE HOOD. I ENTERED THE ON RAMP FOR HWY 460 BYPASS EAST BOUND WHEN MY TRANSMISSION CAUGHT A LOWER GEAR, MY CAR WAS STILL MOVING WHEN I SHIFTED INTO NEUTRAL AND JAMMED THE CAR INTO PARK AND EXITED MY JEEP. AFTER I RAN (APPROX. 50 YARDS) I LOOKED BACK ANS NOTICED THERE WERE DROPLETS OF FLAMES COMING FROM UNDERNEATH THE REAR AND THE CAR BLEW UP SENDING FLAMES UP 25 TO 30 FEET UP INTO THE AIR. THE 911 DISPATCHER ADVISED ME TO GET AWAY AS THE FIRE AND SAFETY PEOPLE ARRIVED ON THE SCENE. EARLIER THAT DAY WHEN FILLING UP MY CAR I NOTICED A STRONG SMELL OF GASOLINE BUT SINCE I WAS IN A SHEETZ STATION I SHRUGGED IT OFF. I HAD MY TRAILER HITCH ON THE CAR AND REMOVED IT AT THE SALVAGE YARD. I CONTACTED SERVICE AT THE LOCAL JEEP DEALER BUT THEY SAID THEY HAD NOT HEARD OF ANY RECALLS. TODAY I RECEIVED THE NHTSA RECALL NOTICE STATING THE OBVIOUS. ALTHOUGH QUICK THINKING AND SOME DEVINE INTERVENTION SPARED ME......... SOME LADY WITH HER KIDS IN PASSENGER SEATS MIGHT NOT BE AS FORTUNATE. FINALLY, I APPRECIATE YOUR EFFORT I CALLED THE NUMBER YOU PROVIDED AND [XXX] ASSISTED ME IN PROVIDING ME WITH 800 853-1403. I CALLED 5 TIMES WITH NOTHING BUT A RECORDING AFTER WAITING 45 MINUTES . PLEASE TELL CHRYSLER I WANT ANOTHER JEEP 98 WITH A GOOD HITCH OR I WILL BE MEETING THEM IN COURT. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

THIS VEHICLE IS A SAFETY HAZARD!!! IT JUST DIES AT ANY SPEED. MY DAUGHTER AND HER NEWBORN ALMOST WENT OFF THE ROAD AT HIGHWAY SPEEDS TWICE NOW. JUST ABOUT EVERYTHING HAS BEEN CHANGED AND THE PROBLEM IS STILL THERE. WHY IS NOTHING BEING DONE TO RECTIFY THIS PROBLEM???? JUST GO TO ANY JEEP FORUM AND YOU WILL FIND A MULTITUDE OF PEOPLE POURING THEIR HARD EARNED MONEY INTO THIS SAME PROBLEM AND STILL NO FIX. WHAT DOES IT TAKE TO TO GET ALL OF THESE POTENTIAL KILLER SUV'S FIXED??? A CERTAIN AMOUNT OF DEATHS????????????? *JS