2004 JEEP GRAND CHEROKEE Complaints
View complaints related to 2004 JEEP GRAND CHEROKEE. The complaints found here are submitted by actual consumers with first hand experience. There are more than 1,250 complaints submitted for the 2004 JEEP GRAND CHEROKEE. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2004 JEEP GRAND CHEROKEE- JAMESTOWN, NY
MY JEEP GRAND CHEROKEE LIMITED FOUR-WHEEL DRIVE ALL THE TIME CRUISE CONTROL AUTOMATICALLY KICKS ON AND OFF I HAVE NO CONTROL OVER WHAT CAUSES THE JEEP TO IDLE EVEN AFTER I HIT THE CANCEL BUTTON. CAISING ME NO CONTROL OVER MY SPEED EVEN AFTER I HIT THE BRAKES ... IVE HAD TO REPLACE BRAKES CALIPERS AND ROTORS BEACUSE THE CRUISE CONTROLLER DONT WORK RIGHT AND THE DEALERAHIP SAYS ITS NOT A RECALL????
Source: NHTSA WEB SITE -
2004 JEEP GRAND CHEROKEE- RACINE, WI
THE WELDS ON THE DRIVER'S SEAT HAVE BROKEN CAUSING YOU TO MOVE UPON TURNING THE JEEP OR ROCKING BACK AND FORTH, I'VE HAD AN 01 JEEP GRAND CHEROKEE WITH THE SAME ISSUES
Source: NHTSA WEB SITE -
2004 JEEP GRAND CHEROKEE- PASADENA, MD
THE PART OF FACTORY INSTALLED GAS TANK SKID PLATE BROKE. THE PIECE UNDERNEATH THE TANK BACK PART FELL TO THE GROUND WHILE THE FORWARD PART REMAINED ATTACHED. IF I WAS BACKING UP, THE PLATE COULD HAVE CAUGHT ON THE GROUND FORCING PLATE INTO THE GAS TANK SPILLING GAS AND POSSIBLY CAUSING A FIRE FROM THE FRICTION OR HOT EXHAUST . AT THE TIME I WAS JUST PULLING OUT A GAS STATION WHEN I HEARD A SCRAPING NOISE. I PULLED TO THE CURB AND LOOKED UNDER THE CAR AND SAW THE PLATE HANGING THERE. IF I HAD BACKED UP I COULD HAVE EASILY RUPTURED THE GAS TANK AND CAUSE A FIRE. THIS PLATE IS ATTACHED TO THE MAIN SKID PLATE BY WELDS AND IS A VERY HEAVY GAGE AND WILL NOT BEND EASILY. WHAT WOULD HAPPEN IF THE FRONT OF THE PLATE FELL WHILE I WAS TRAVELING DOWN THE HIGHWAY AT HIGHWAY SPEEDS?
Source: NHTSA WEB SITE -
2004 JEEP GRAND CHEROKEE- JAMESTOWN, NY
MY 2004 JEEP HAS 110,768 MILES ON IT AND DURRING THE RECENT COLD SPELL IN WESTERN NY THE HEATER AND AC STOPPED WORKING ! MY WINDOWS FOGGED UP AND COULDN'T SEE , I WAS A SITTING DUCK IN THE MIDDLE OF THE ROAD AS I COULDNT SEE. I WAS TOLD TJAT THE WIERS UNDER/INSIDE THE DASH BEHIND THE GLOVE BKX HAS MELTED CAUSING IT TO SHORT OUT ? THIS SEEMS TO BE A RECALL ISSUE AS IF THE ORIGINAL WIERS R MELTING DURING NORMAL USE IT CAN CAUSE A FIRE. PLEASE RECALL AND FIX.
Source: NHTSA WEB SITE -
2004 JEEP GRAND CHEROKEE- NEWPORT, RI
TL* THE CONTACT OWNS A 2004 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE FRONT AND REAR DOORS DID NOT UNLOCK FROM INSIDE THE VEHICLE AND THE WINDOWS WOULD NOT ROLL DOWN. THE CONTACT BECAME TRAPPED INSIDE THE VEHICLE. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE CONTACT FINALLY MANAGED TO EXIT THE VEHICLE. THE VEHICLE WAS NOT REPAIRED. AN INDEPENDENT MECHANIC DIAGNOSED THE VEHICLE, BUT THE RESULTS WERE UNKNOWN. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 18,000. THE VIN WAS UNKNOWN.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
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2004 JEEP GRAND CHEROKEE- MEMPHIS, TN
TL* THE CONTACT OWNED A 2004 JEEP GRAND CHEROKEE. WHILE DRIVING 30 MPH, THE CONTACT CRASHED THE VEHICLE INTO A POLE. HILLSTOP MOTORS IGNORED 2 IMPORTANT SAFETY RECALLS SINCE 8/25/15. CONSUMER PURCHASED DEFECTIVE VEHICLE ON 03/29/18. THE AIR BAGS DID NOT DEPLOY AND THE SEAT BELT FAILED TO RESTRAIN. THERE WERE NO WARNING INDICATORS ILLUMINATED. A POLICE REPORT WAS FILED AND THERE WERE NO INJURIES. THE MANUFACTURER AND AN UNKNOWN DEALER WERE NOTIFIED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE VEHICLE WAS TOTALED AND TOWED TO A JUNK YARD. THE FAILURE MILEAGE WAS 43,000. *BF CONSUMER STATED SHE SUFFERED PHYSICAL AND PSYCHOLOGICAL INJURIES.*JB
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2004 JEEP GRAND CHEROKEE- RIVERBANK, CA
WITHOUT WARNING MY JEEPS ENGINE WILL SHUT OFF. IT DOESN'T MATTER IF IT IS WHILE STOPPED OR DRIVING IT WILL SHUT OFF AND NOT TURN BACK ON UNTIL ABOUT 10 MINUTES LATER. WHEN IT HAS SHUT OFF IT WILL STILL TURN OVER AND I HAVE POWER TO EVERYTHING I NEED BUT IT WILL NOT FIRE UP. THIS HAPPENED FIRST ON A SUNNY MORNING DRIVING IN TOWN. I TOWED IT BACK TO MY HOUSE AND COULD NOT GET ANY CODES. IT FIRED UP AND I THOUGHT IT WAS FINE SO I KEPT DRIVING IT. AT THIS POINT ABOUT TEN MINUTES DOWN THE ROAD IN THE MIDDLE OF TRAFFIC AND WHILE CRUISING ALONG A BUSY ROAD IT SHUT OFF, I HAD POWER AND THE ABILITY TO STEER BUT NO POWER STEERING. LUCKILY I HAD A DRIVEWAY TO PULL INTO AND I COASTED INTO IT. THIS HAPPENS WITHOUT WARNING. AT THIS POINT I HAVE MY JEEP AT THE DEALER IN MODESTO CA FOR A DIAGNOSTIC AND THEY HAVE TOLD ME THAT I NEED TO REPLACE THE COMPUTER AND THE WIRING HARNESS FOR 1400 DOLLARS AND THEN THEY WILL SEE IF THAT FIXES THE PROBLEM. NOT A GUARANTEE IT WILL FIX THE PROBLEM. THIS IS UNACCEPTABLE TO ME AS I CANNOT SPEND THIS TYPE OF MONEY WITH THE HOPE THAT WHATEVER OTHER PROBLEM THERE MIGHT BE WILL BE MORE AFFORDABLE OR EASIER TO DIAGNOSE. THIS HAS TO BE A PROBLEM THAT IS INHERENT WITH THE JEEP ITSELF AND A MANUFACTURE DEFECT. NOT ONLY DO I NOT BELIEVE THIS IS MY FAULT AS A USER OF THE VEHICLE BUT I BELIEVE THAT THIS HAS CAUSED AN UNSAFE OPERATING CONDITION AND I COULD HAVE BEEN SERIOUSLY INJURED IF THIS HAD HAPPENED ON ANOTHER ROAD SUCH AS, A DIRT ROAD, MOUNTAIN ROAD, WINDING ROAD, IN ICY OR RAINY CONDITIONS, OR ON THE HIGHWAY. THIS HAS ALSO CAUSED ME TO NOT BE ABLE TO SELL THIS CAR FOR ANY REASONABLE PRICE, AND THE PRICE FOR REPAIR IS OVER A QUARTER OF THE BLUE BOOK OF THE CAR. OVERALL I DO NOT FEEL SAFE WITH THIS VEHICLE FOR THE INTENDED PURPOSE IT WAS MADE FOR AND THIS NEEDS TO BE INVESTIGATED BEFORE SOMEONE GETS KILLED. THANK YOU
Source: NHTSA WEB SITE -
2004 JEEP GRAND CHEROKEE- AKRON, OH
I HAVE OWNED MY JEEP FOR 3 YRS NOW AND ITS HAS BEEN A WONDERFUL VEHICLE BUT LAST YR I NOTICED THE GAS TANK COVER STARTING TO HANG DOWN. NOW THERE IS A BIG PIECE ABOUT TO FALL OFF AND THE TANK IS COMPLETLY EXPOSED. I HAVE READ A LOT ABOUT THIS ISSUE AND AM NOT SURE WHAT IS GOING ON. IT SEEMS THAT I MAY BE ABLE TO HAVE A HITCH INSTALLED AND MAYBE NOT. IT SEEMS THERE IS A HUGE ISSUE WITH THIS AND IS MY TANK GOING TO JUST FALL DOWN ONE DAY. ALSO WHY CANNOT ANY ONE GET THE AIR BAG RESTRAINT MODULE FOR THE RECALL OF MY VEHICLE. WHAT GOOD IS HAVING A RECALL IF THEY CAN DRAG THEIR FEET. I JUST WOULD APPRECIATE SOME INFO AND HELP TO GET MY CAR FIXED. THANK YOU
Source: NHTSA WEB SITE -
2004 JEEP GRAND CHEROKEE- COUNCIL BLUFFS, IA
TL* THE CONTACT OWNS A 2004 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE FUEL TANK DETACHED WHILE THE VEHICLE WAS BEING DRIVEN. THE DRIVER PULLED THE VEHICLE OVER TO THE SIDE OF THE ROAD, STRAPPED THE TANK BACK TO THE VEHICLE, AND DROVE HOME. THE VEHICLE WAS NOT TAKEN TO A DEALER OR INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 213,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2004 JEEP GRAND CHEROKEE- SHELBY TOWNSHIP, MI
TL* THE CONTACT OWNS A 2004 JEEP GRAND CHEROKEE. WHILE OPERATING THE VEHICLE, A GRINDING AND HUMMING NOISE WAS PRESENT FROM THE STEERING COLUMN. ALSO, THE POWER STEERING ASSIST SUDDENLY MALFUNCTIONED AND CAUSED THE STEERING WHEEL TO BECOME VERY DIFFICULT TO TURN IN EITHER DIRECTION. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE POWER STEERING PUMP AND HOSE WERE FAULTY AND NEEDED TO BE REPLACED. THE CONTACT INDICATED THAT THE VEHICLE WAS REPAIRED ON FOUR SEPARATE OCCASIONS, BUT THE FAILURE CONTINUED. THE MANUFACTURER AND LOCAL DEALER WERE NOT NOTIFIED. THE FAILURE MILEAGE WAS 88,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE