2022 JEEP GRAND CHEROKEE Complaints

Issue 1: After several recalls - the battery issue still remains. Often not kicking in and leaving a power deficit (loss of motive power). The gap is short, but when low speed on battery and you push the accellerator to merge/turn, etc. and there is a delay - it can cause an accident. Issue 2: The investigation of alerts of pedestrians - happens intermittently. There has never been a fix. Issue 3: The tire pressure monitoring system fails to read intermittently - a warning on the dash indicates it is not working and to get it checked. Dealership has noted problem, but never fixed. Still occurs 3+ years. Issue 4: Radio/infotainment system blanks out or becomes unresponsive. When relying on this device for navigation, that becomes a problem.

known software glich known as "the Italian Bug" Car switches to Italian and disables FCW, paddle shifting and changes many features to metric, farenheit to celsius, psi to kpa, mph to kilometers, many features can be reset but not FCW and Paddle Shifting. It's unknown what other features get disabled but this all causes significant driver distraction trying to reset everything while driving as they are encountered. Jeep has multiple TSBs on this with no known permanent fix.

The contact owns a 2022 Jeep Grand Cherokee. The contact received notification of NHTSA Campaign Number: 25V741000 (Electrical System); however, the part to do the recall repair was not yet available. The vehicle was taken to a local dealer and was left for several months waiting for parts to become available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.

Vehicle recently had recall 68c completed. Was driving in electric mode on the highway at approximately 55mph. Upon pressing accelerator further to increase speed to pass another vehicle, I lost all electric power and the vehicle lost speed down to 40mph, despite accelerator pedal being pressed to the floor. Approx 3-5 seconds later, gas engine started, revved high, vehicle lunged forward to 65mph, continued to accelerate after releasing accelerator pedal, and was able to be slowed by pressing brake. This same situation was replicated 9 hours later on the same highway. Dealer claims this is "normal operation."

I own a 2022 Jeep Grand Cherokee that is experiencing unintended automatic braking while driving. The crash detection/forward collision warning system shows a constant warning light on the dashboard. While driving under normal conditions with no obstacles present, the vehicle will suddenly brake on its own. This has occurred multiple times and now happens almost daily. The problem first occurred on November 26, 2024, the same day I purchased the vehicle used with approximately 34,158 miles. The issue has continued as the mileage has increased to approximately 51,500 miles. This creates a serious safety risk because the vehicle can suddenly brake in the middle of traffic without warning, which could cause another vehicle to collide with the rear of my vehicle. I am concerned about the risk of a crash or injury. The problem has been reported to the dealership multiple times since purchase. The vehicle has been in the shop for repair attempts, but the issue has not been permanently corrected. The warning light remains on and the unintended braking continues to occur during normal driving. The vehicle is currently available for inspection.

The vehicle has experienced repeated electrical failures. On multiple occasions the vehicle would not start and lost all electrical power. The main electrical system appears to fail suddenly, causing the vehicle to become inoperable. The vehicle has been to the dealership multiple times for the same issue and was out of service for extended periods. This is a serious safety concern because the vehicle can completely shut down without warning.

My 2022 Jeep Grand Cherokee 4xe was recalled in the summer/fall because the high voltage battery could catch fire. This is one of many recalls the car has endured (due to battery trouble) since I purchased it in 2022. I called the dealer as soon as I received the letter and was told that no parts were available and to check back later. I drained the electric battery and did not charge it after that. By mid-December, the check engine light came on (as it has done with other recalls). I took it to the Dealer on January 6, 2026 and was told that they would order a part and do a software update in the meantime. Got the car back late January 7 and it wouldn't shift into gear properly when driving. Took it back January 8 and was given a loaner car. The part was supposed to arrive January 22 but has not shown up yet. The dealer has had my car for almost 2 months now. Called Jeep 2/2/26 and 2/23/26 and talked to Recall department. Both times I was told there was nothing that could be done and I just have to wait it out. Also on 2/23/26 I called the number listed on the recall notice at 10:10 AM MST and received the "office is closed" message. Had to call the main Jeep number that the dealer provided. Dealer says they can't do anything and Jeep says it's the Dealer that has to call on the part. Meanwhile I'm in limbo in a rental.

Randomly, and without warning, the instruments, gauges, and displays will switch into a language I do not speak or understand (Italian). Coinciding with the switch to Italian language, cluster and radio display settings revert back to default settings, auto door locks and paddle shifter becomes inoperative (with no menu to enable), pedestrian emergency brake (peb) lamp or forward collision warning (fcw) lamp turns on with no way to disable, units of measurement including speed, temperature, etc. all change, and many other random settings change as well. ***This is clearly a dangerous situation because of all the functions and gauges that change, and the fact it is difficult if not impossible to recover from this due to the language of the setting menus, and the complexity of discovering and navigating through all these changes. When this happens, even if one is able to wade through all the settings menus and change setting back, some items cannot be reset (like the FCA off lamp). I have had this to the dealership 4 times to be fixed without success. Because this is dangerous (for settings/gauges/units to no longer be useful while driving), and it occurs randomly.

The contact owns a 2022 Jeep Grand Cherokee. The contact received notification of NHTSA Campaign Number: 25V741000 (ELECTRICAL SYSTEM). The vehicle was taken to the dealer. The battery was tested and failed. The vehicle remained at the dealer unrepaired. The contact was informed that the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The failure mileage was 39,626.

The contact owns a 2022 Jeep Grand Cherokee. The contact received notification of NHTSA Campaign Number: 25V741000 (Electrical System); however, the part to do the recall repair was not yet available. The local dealer was contacted and confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.