1997 JEEP GRAND CHEROKEE Complaints
View complaints related to 1997 JEEP GRAND CHEROKEE. The complaints found here are submitted by actual consumers with first hand experience. There are more than 680 complaints submitted for the 1997 JEEP GRAND CHEROKEE. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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1997 JEEP GRAND CHEROKEE- SLATE HILL, NY
PRIOR TO RECALL, CONSUMER HAD FRONT BRAKES AND ROTORS REPLACED AND IS NOW SEEKING REIMBURSEMENT.*YH
Source: CONSUMER LETTER -
1997 JEEP GRAND CHEROKEE- STAUNTON, VA
VEHICLE WAS PARKED WITH IGNITION RUNNING. VEHICLE JUMPED OUT OF PARK INTO REVERSE, AND HIT A FENSE/POLE BEFORE COMING TO A STOP. *AK *SLC
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
1997 JEEP GRAND CHEROKEE- MERRITT ISLAND, FL
UNEXPECTED LOSS OF BRAKES WAS EXPERIENCED WHEN BRAKE PEDAL WAS DEPRESSED. DRIVER WAS APPROACHING A PARKING SPOT WHEN THE FAILURE OF THE BRAKES OCCURRED. WHEN THE BRAKE PEDAL WAS DEPRESSED IT WENT TO THE FLOOR. INABILITY TO STOP CAUSED VEHICLE TO JUMP THE PARKING CURB AND CRASH INTO THE CORNER OF A CONCRETE BLOCK CONSTRUCTED BUILDING. DAMAGE TO THE VEHICLE WAS THE PRIMARY DAMAGE EXPERIENCED.TEST ING OF BRAKES BY OWNER WAS UNABLE TO RECREARE THE FAILURE. THE MASTER CYLINDER WAS SUSPECT WHEN IT WAS NOTED THE FLUID LEVEL WAS BELOW PREVIOUS OBSERVED LEVEL. MASTER CYLINDER WAS REMOVED AND HYDRAULIC FLUID WAS FOUND TO BE LEAKING AROUND THE PLUNGER SHAFT. ALSO, A SIGNIFICANT AMOUNT OF HYDRAULIC FLUID WAS FOUND INSIDE THE POWER BRAKE BOOSTER. DURING DISCUSSION OF THE PROBLEM WITH THE SERVICE REPRESENTATIVE AT JIMMIE VICKERS IT BECAME EVIDENT THIS WAS A PROBLEM THEY HAVE SEEN BEFORE. THE REPRESENTATIVE STATED THEY ARE SURPRISED IT IS NOT A RECALL ITEM. I HOPE THIS IS THE FIRST STEP TO MAKE OTHERS AWARE BEFORE A SERIOUS INCIDENT OCCURS TO ANOTHER UNWARY DRIVER.*AK
Source: NHTSA WEB SITE -
1997 JEEP GRAND CHEROKEE- DENVER, CO
HAD TAKEN VEHICLE IN FOR OIL CHANGE, MECHANIC NOTICED THAT PLASTIC FUEL CAP HAD BELTED ON OIL VALVE COVER. WOULD NEED TO BREAK IT TO REMOVE IT. MECHANIC INDICATED A METAL CAP WOULD BE NEEDED TO REPLACE PLASTIC CAP.*AK
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
1997 JEEP GRAND CHEROKEE- KINGSLAND, GA
WHENEVER GAS GUAGE REGISTERED 1/2 TANK GAUGE WILL DROP TO ZERO. THIS AFFECTED COMPUTER, AND IT GAVE OFF A WARNING SIGNAL THAT VEHICLE WAS EMPTY. CONSUMER HAS CONTACTED DEALER. PLEASE PROVIDE ANY FURTHER INFORMATION.*AK
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
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1997 JEEP GRAND CHEROKEE- SMITHTOWN, NY
PRIOR TO RECEIVING RECALL 00V136, CONSUMER HAD FRONT ROTORS REPLACED AND IS NOW REQUESTING REIMBURSEMENT FOR REPAIRS. *SLC
Source: CONSUMER LETTER -
1997 JEEP GRAND CHEROKEE- CHEVY CHASE, MD
ANOTHER VEHICLE WAS AT STOP LIGHT IN FRONT OF THE CHEROKEE. CHEROKEE HAD JUMPED OUT OF DRIVE INTO REVERSE AND THEN BACK INTO DRIVE ON ITS OWN. IT THEN LURCHED FORWARD AND REARENDED VEHICLE IN FRONT. THIS CAUSED THE OTHER DRIVER, IN THE VEHICLE IN FRONT, TO SUFFER HEAD & NECK PAIN. THIS INFORMATION WAS FURNISHED BY CATHERINE BOCSKOR @3216 GEIGER AVENUE KENSINGTON MD 20895, THE INJURED PARTY. SHE RECEIVED THE INFORMATION FROM THE OWNER OF THE CHEROKEE AT THE SCENE OF ACCIDENT.*AK
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
1997 JEEP GRAND CHEROKEE- GUAYNABO, PR
VEHICLE LOST THE PARK AND WENT BACK WITHOUT ANY SIGNAGE OF FAILURE, LOST OF TRANSMISSION CONTROLS. THE UNIT WENT TO REVERSE AND CRASH TO MY PARKING GARAGE, MY LITLE BABY GIRL 21 MONTHS OLD WAS IN THE VEHICLE. NO INJURIES. ABS SYSTEM DAMAGED WITHOUT ANY SYMPTON.*AK
Source: NHTSA WEB SITE -
1997 JEEP GRAND CHEROKEE- HOLLAND, MI
VEHICLE WAS STOPPED AND PLACED IN PARK POSTION. I GOT OUT OF VEHICLE AND IT BEGAN BACKING UP. WHEN I RAN AROUND THE DOOR AND TRIED TO PUT MY FOOT ON THE BRAKE, I SLIPPED AND FELL. THE VEHICLE RAN OVER MY FOO, BROKE IT, AND PROCEEDED TO CRASH INTO A RETAIL STORE.*AK
Source: NHTSA WEB SITE -
1997 JEEP GRAND CHEROKEE- EASTERN, PA
WHILE DRIVING ON HIGHWAY VEHICLE JUMPED FROM DRIVE TO NEUTRAL WITH NO PRIOR WARNING. VEHICLE WAS NOT SHIFTING GEARS ON ITS OWN. CONTACTED DEALER. *AK
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE