1999 JEEP GRAND CHEROKEE Complaints

I HAVE HAD AT LEAST 6 FULL SETS OF ROTORS AND PADS. IF I REMEMBER CORRECTLY, 2 SETS HAVE BEEN TURNED AND ROTORS REPLACED. ON TIME JEEP ACTUALLY TOLD ME MY DEALER DIDN'T HAVE THE RIGHT TOOL SO THEY HAD ME BRING IT TO ANOTHER DEALER!! I HAVE COMPLAINED AND THEY DENY ANY RESPONSIBILITY. THEY PAID FOR MOST OF THE JOBS UP TO 70K BUT I HAVE PAID FOR THE LAST SEVERAL. I MOVED AND CAN'T FIND MY RECORDS, AND JEEP WON'T RELEASE MY REPAIR HISTORY TO ME, THEY SAY IT IS PROPRIETARY. I MAINTAIN THAT SINCE THEY NEVER ENGINEERED AND MANUFACTURED THE PARTS CORRECTLY, THEY ARE STILL RESPONSIBLE. THEY ARE INCREDIBLE ABOUT THIS CONSIDERING THAT 2 DIFFERENT JEEP DEALER SERVICE MANAGERS TOLD ME THEY HAVE MANY, MANY OWNERS W/SAME PROBLEMS. I CAN'T BELIEVE THIS HASN'T BEEN COVERED BY RECALL, CONSIDERING JEP HAS ISSUED 4 TSB'S PERTAINING TO THE BRAKES. MY OLD DEALER IN NY TOLD ME THEY WOULD SEND ME MY SERVICE HISTORY, I AM WAITING FOR THAT. PLEASE HELP!!! THERE ARE 1000'S OF US CHECK THE NHTSA WEB SITE......

THIS IS THE SECOND TIME IN SIX MONTHS THAT THE SEAT SUPPORTS HAVE BROKEN AWAY. I AM NOT A BIG PERSON AND THE SEAT IS NOT OFTEN MOVED. THIS STRUCTURAL FAILURE OF THE SEAT IS UNUSUAL, WHEN ABUSE IS NOT PRESENT, CHRYSLER SHOULD BE ASSISTANCE, WHEN IT IS APPARENT THAT THERE IS A EITHER A DESIGN FLAW OR STRUCTURAL FAILURE.

SOMEHOW A WHEEL POPPED OFF OF MY 1999 JEEP GRAND CHEROKEE THAT I BOUGHT USED FROM A CERTIFIED JEEP DEALER A YEAR AND A HALF AGO (2002). I AM UNSURE HOW THIS HAPPENED, BUT ALL 5 LUG NUTS BROKE OFF, CAUSING THE WHEEL TO COMPLETELY POP OFF. LUCKILY, I WASN'T DRIVING MORE THAN 10 MPH WHEN THIS HAPPENED. I HAVE NEVER TAKEN MY CAR IN TO GET FIXED FOR ANYTHING DURING THE TIME I OWNED IT. I HAVE TAKEN IT IN FOR OIL CHANGES AND RESPONDED TO A COUPLE RECALLS ON MY CAR, BUT THAT'S IT. THE LAST MECHANIC WHO TOUCHED THIS CAR WAS FROM THE JEEP DEALERSHIP WHERE I BOUGHT IT. CURRENTLY, THE CAR HAS 37,000 MILES ON IT. AS I SAID BEFORE, I AM UNSURE HOW THIS HAPPENED. I HAVEN'T BEEN IN AN ACCIDENT, HAVEN'T HIT THE WHEELS ON ANYTHING, HAVEN'T ROTATED THE TIRES, ETC. THIS IS A MAJOR SAFETY CONCERN FOR ALL JEEP OWNERS. I'M CURRENTLY WORKING WITH THE JEEP DEALERSHIP TO FIGURE THIS OUT AND I PLAN ON CONTACTING THE MANUFACTURER ASAP. I WANT TO SURE THIS DOESN'T HAPPEN TO ME AGAIN AND I WANT TO BE SURE OTHER DRIVERS ARE NOT AT RISK. *LA

I OWN A 1999 JEEP GRAND CHEROKEE. THE AIR BAG LIGHT AND ALARM GOES OFF CONSTANTLY. JEEP DEALER REPORTED A BREAK IN "CLOCK SPRING" IN STEERING COLUM. SAYS IT IS A COMMON PROBELM. JEEP WILL NOT FIX. COST IS $186.00. I THINK THIS COMMON PROBELM IS A DESIGN FLAW AND CAUSES AN UNNECESSARY DISTRACTION WHILE DRIVING.*AK

THE PISTONS HOLDING UP THE FRONT HOOD ASSEMBLY FAILED AND CAN NO LONGER BEAR THE WEIGHT OF THE HOOD. NO ONE WAS INJURED WHEN THE INITIAL FAILURE OCCURED. THIS PRESENTS A MAJOR PROBLEM WHEN SERVICING THE VEHICLE AS THERE IS NO OTHER RELIABLE MECHANISM TO HOLD UP THE HOOD. PLACING A STICK OR OTHER OBJECT TO HOLD THIS OPEN IS AN ACCIDENT WAITING TO HAPPEN. JEEP WAS CONTACTED AND WOULD NOT PAY FOR REPLAING THIS FAULTY COMPONENT. OTHER PISTONS WHICH HOLD UP THE REAR HATCH AS WELL AS THE POP-UP GLASS ALSO CANNOT EFFECTIVELY HOLD UP THE WEIGHT OF THE CONPONENTS THEY WERE DESIGNED FOR. *AK

ONE OF THE TWO REAR LIFTGATE PISTONS WHICH ARE DESIGNED TO HOLD UP THE WEIGHT OF THE LIFTGATE SNAPPED VIOLENTLY WHEN OPENING THE HATCH. THIS PISTON SHOT UP AND WEDGED INSIDE THE CREASE BEWTEEN THE LIFTGATE AND BODY OF THE VEHICLE. BECAUSE IT BECAME WEDGED IN THIS CREASE, THANKFULLY THE LIFTGATE DID NOT FALL HARD THEREFORE DID NOT INJURE ANYONE. THE CAR BODY IS DENTED FROM THE IMPACT. THE PART REPLACEMENT COST APPROXIMATELY $70. JEEP WOULD NOT PAY FOR THE REPLACEMENT PART EVEN THOUGH THEY ADMITTED IT WAS NOT SOMETHING THAT SHOULD FAIL. PISTONS HOLDING UP THE VEHICLE HOOD ALSO ARE FAULTY, AS ARE THE PISTONS THAT HOLD UP THE POP-UP WINDOW GLASS. NONE OF THESE PISTONS CAN RELIABILBLY HOLD THE WEIGHT OF THE ITEMS THEY WERE DESIGNED FOR.*AK

PASSENGER FRONT WINDOW REGULATOR FAILED AT 10,728 MILES. DRIVER FRONT WINDOW REGULATOR FAILED AT 18,670 MILES. PASSENGER FRONT WINDOW REGULATOR REPLACED AT 31,448 MILES. ALL THESE INSTANCES RESULTED IN THE WINDOWS NOT OPERATING FOR SOME PERIOD OF TIME. *AK

WHILE DRIVING AT 50 MPH, THE STEERING WHEEL STARTED TO SHAKE AND PULLED TO RIGHT. PROBLEM STILL EXISTS. *LA THERE WAS ANOTHER OCCASION WHERE THE VEHICLE HAD GONE OUT OF CONTROL ON WET METAL GRADING DUE TO THE PROBLEM NOT BEING RESOLVED. AS OF 12/15/03, NOTHING WAS DONE TO REPAIR THE PROBLEM. (THE RIGHT REAR AXLE HOUSING WAS BENT) *SC *JB

FAULTY BRAKE ROTORS HAVE BEEN A SYSTEMIC PROBLEM ON THIS VEHICLE. THE SYMPTOM IS SEVERE PULSATION WHICH WORSENS OVER TIME CAUSING THE VEHICLE TO LURCH AND/OR BE UNSTABLE WHILE BRAKING. ROTORS WERE TURNED OR REPLACED AT 10000 MILES, 18000 MILES, 31000 MILES, AND 35000 MILES. AT 36K MILES, MY WARRANTY RAN OUT AND JEEP WOULD NOT FIX THIS ANY LONGER AT NO COST. I INCURRED AN EXPENSE OF $351.90 AT 52K MILES AND ANOTHER $544.76 AT 69K MILES. THE FINAL REPAIR WAS A FULL BRAKE REPLACEMENT WITH "NEW DESIGNED" PARTS (ROUTERS AND CALIPERS) AND APPEARED TO FIX THE PROBLEM. AT 80000 MILES, THE PROBLEM IS BACK SOMEWHAT AND IS WORSENING OVER TIME. CONTINUING TO PAY FOR REPAIRS OF A SYSTEMIC PROBLEM WITH ROUTERS WARPING DUE TO HIGH HEAT SHOULD NOT BE THE REPONSIBILTY OF THE CONSUMER. *AK

MY 1999 JEEP GRAND CHEROKEE'S RADIATOR FAN FAILED TO WORK, CAUSING THE VEHICLE TO OVERHEAT. THIS WAS DIAGNOSED AS AN INOPERATIVE FAN RELAY BY A JEEP DEALER. THIS ISSUE IS ONE OF MANY INTERMITTENT MECHANICAL PROBLEMS PLAGUING THIS VEHICLE SINCE PURCHASING IT NEW, HOWEVER THIS COMPLAINT IS BEING FILED FOR 4 SPECIFIC REASONS: 1) THIS TYPE OF PROBLEM RESULTING IN TOTAL FAILURE SHOULD NOT OCCUR IN SUCH A NEW VEHICLE, 2) A BREAKDOWN OF THIS TYPE (OVERHEAT) MAY CAUSE COLLATERAL DAMAGE TO THE VEHICLE WHICH WILL NOT BE KNOWN ABOUT UNTIL A FUTURE EVENT OCCURS, 3) I AM A WOMEN WHO TRAVELS ALONE OFTEN AND ANY BREAKDOWN PUTS MY PERSONAL SAFETY AT RISK, 4) TO HELP PREVENT OTHERS FROM EXPERIENCING THIS IF THIS REPORT ASSISTS IN DETERMINING THAT THIS ISSUE IS A SYSTEMIC PROBLEM WITH THIS VEHICLE. I UNDERSTAND THAT PROACTIVE RESOLUTION OF THIS PROBLEM WAS NOT LIKELY, HOWEVER I HAVE ATTEMPTED TO FIND OUT INFORMATION ON SYSTEMIC PROBLEMS WITH 1999 JEEP GRAND CHEROKEES IN ORDER TO BE AN INFORMED CONSUMER AND BE PROACTIVE IN MY MAINTENANCE CHECKS OF MY VEHICLE TO AVOID BREAKDOWN. THIS INFORMATION IS NOT READILY AVAILABLE FROM THE DEALERSHIPS, THEREFORE IT PUTS THE CONSUMER AT MORE RISK THAN NECESSARY. DAIMLER CHRYSLER SHOULD TAKE MORE RESPONSIBILITY AND IMPROVE COMMUNICATION ON THESE ISSUES. THIS MODEL YEAR VEHICLE HAS BEEN PLAGUED WITH KNOWN PROBLEMS, TWO OF WHICH COST ME THE LOSS OF MY VEHICLE OVER 2 DIFFERENT WEEKENDS, 2 DIFFERENT BREAKDOWN EVENTS WHILE I WAS DRIVING ALONE, IN ADDITION TO AT LEAST 12 OTHER SERVICE EVENTS. *AK