2002 JEEP GRAND CHEROKEE Complaints

TL* THE CONTACT OWNS A 2002 JEEP GRAND CHEROKEE. THE CONTACT REFERENCED NHTSA CAMPAIGN ID NUMBER 12V527000 (AIR BAGS) AND STATED THAT THE PART NEEDED TO PERFORM THE REPAIR WAS UNAVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM AND THEY WERE UNABLE TO PROVIDE AN EXPECTED DATE FOR THE REMEDY PART TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED ANY FAILURES.

THIS VEHICLE IS SUBJECT TO RECALL 12V527000. 10 MONTHS LATER, THERE IS NO FIX FROM CHRYSLER. WE LIVE IN A SAFETY INSPECTION STATE. THIS VEHICLE CANNOT PASS SAFETY INSPECTION WITH THE AIR BAG LIGHT ON ALL THE TIME. OUR PAST SAFETY INSPECTION EXPIRED 8/31/13. NOTE THAT IN OUR STATE, THE SAFETY INSPECTION STICKER IS MUCH LARGER THAN THE REGISTRATION STICKER. IT'S EASIER FOR THE POLICE TO DETECT EXPIRED SAFETY THAN EXPIRED REGISTRATION. WE CANNOT LEGALLY DRIVE THIS VEHICLE NOW & EVERY CONSUMER PROTECTION AGENCY I'VE CALLED TELLS ME WE HAVE NO RECOURSE. THIS VEHICLE CANNOT EVEN BE SOLD HERE, EXCEPT FOR PARTS!!!! WE NEED TO HAVE SOMETHING TO DRIVE WHILE CHRYSLER FIGURES OUT HOW THIS CAN BE FIXED, BUT IT SEEMS THEY'RE ALLOWED TO ASSIGN THE B TEAM TO THIS PROBLEM PART-TIME - AS LONG AS THEY SAY THEY'RE WORKING ON IT, WHO CARES IF A LOT OF PEOPLE ARE STUCK WITH LONG-TERM ILLEGAL VEHICLES. THIS IS ONE HECK OF A WAY TO TREAT CUSTOMERS, AND THERE MUST BE SOME **QUICK** AVENUE OF REDRESS FOR US, BECAUSE WE NEED A CAR NOW.

TL* THE CONTACT OWNS A 2002 JEEP GRAND CHEROKEE. THE CONTACT ATTEMPTED TO MAKE AN APPOINTMENT TO HAVE THE VEHICLE SERVICED UNDER NHTSA CAMPAIGN NUMBER: 12V527000 (AIR BAGS). THE CONTACT WAS INFORMED THAT THE PARTS WERE UNAVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE INCIDENT. THE APPROXIMATE FAILURE MILEAGE WAS 119000.... UPDATED 10-17-13 *BF

TL* THE CONTACT OWNS 2002 JEEP GRAND CHEROKEE 4X4. THE CONTACT RECEIVED RECALL NOTICE NHTSA CAMPAIGN NUMBER: 12V527000 (AIR BAGS) AND ATTEMPTED TO MAKE AN APPOINTMENT FOR THE REMEDY. THE CONTACT WAS INFORMED BY THE DEALER THAT THE PART WAS NOT AVAILABLE. THE AIR BAG WARNING LIGHT WAS ALSO ILLUMINATED. MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE VEHICLE WAS NEITHER REPAIRED NOR SERVICE UNDER THE RECALL REQUIREMENTS. THE APPROXIMATE FAILURE MILEAGE WAS 75000. ....UPDATED 10-21-13 *BF

TL* THE CONTACT OWNS A 2002 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER 12V527000 (AIR BAGS) HAD EXCEEDED A REASONABLE TIME FOR REPAIR. THE AIR BAG WARNING LIGHT WAS ALSO ILLUMINATED. THE DEALER ADVISED THAT THE PART WAS NOT AVAILABLE FOR REPAIR TO THE AIR BAGS. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 136,000.

TL* THE CONTACT OWNS A 2002 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THERE WAS A RECALL ASSOCIATED WITH NHTSA CAMPAIGN ID NUMBER 12V527000 (AIR BAGS) AND THE PART NEEDED TO COMPLETE THE REPAIR WAS UNAVAILABLE. THE AUTHORIZED DEALER WAS UNABLE TO PROVIDE AN EXPECTED DATE FOR THE REMEDY PART TO BECOME AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE PROBLEM. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2002 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THERE WAS A RECALL ASSOCIATED WITH NHTSA CAMPAIGN ID NUMBER 12V527000 (AIR BAGS) AND THE REMEDY PART REMAINED UNAVAILABLE. THE MANUFACTURER HAD NOT BEEN NOTIFIED OF THE PROBLEM. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2002 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 12V527000 (AIR BAGS). THE MANUFACTURER WAS CONTACTED AND STATED THAT THE PART WAS NOT AVAILABLE FOR REPAIR. THE VEHICLE WAS NOT REPAIRED. THE CONTACT HAD NOT EXPERIENCED A FAILURE BUT WAS CONCERNED OF THE SAFETY CONSEQUENCES. THE CURRENT MILEAGE WAS 125,000. *TR

TL* THE CONTACT OWNS A 2002 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER: 12V527000 (AIR BAGS) IN THE MAIL SEVERAL MONTHS AGO AND STATED THAT THE DEALER INFORMED HER THAT THE PARTS WERE NOT AVAILABLE FOR THE REPAIR. THE VIN WAS NOT AVAILABLE. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2002 JEEP GRAND CHEROKEE. THE CONTACT WAS DRIVING 40 MPH WHEN THE HEATER FAILED. THE VEHICLE WAS INSPECTED AND IT WAS DISCOVERED THAT THE HEATER CONTROL MODULATOR WAS MELTED. THE VEHICLE WAS INSPECTED AND DIAGNOSED AS NEEDING A REPLACEMENT BOX. THE VEHICLE WAS REPAIRED BUT THE FAILURE WAS BEGINNING TO RECUR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE APPROXIMATE FAILURE MILEAGE WAS 127,000.