2004 JEEP GRAND CHEROKEE Complaints

TL* THE CONTACT OWNS A 2004 JEEP GRAND CHEROKEE. THE CONTACT STATED WHILE AT A STOP LIGHT THE AIR BAG WARNING LIGHT ILLUMINATED. THE PASSENGER AND THE DRIVERS SIDE AIR BAG DEPLOYED SIMULTANEOUSLY. THE VEHICLE WAS TAKEN TO THE DEALER TO HAVE A DIAGNOSTIC TEST PERFORMED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 160,000.

TL* THE CONTACT OWNS A 2004 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT HE ATTEMPTED TO HAVE THE VEHICLE REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 12V527000 (AIR BAGS ) BUT WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE AND A SECOND NOTICE WOULD BE SENT WHEN THE DID BECOME AVAILABLE. THE CONTACT FELT THAT SINCE THE FAILURE WAS REPORTED IN NOVEMBER OF 2012, THERE SHOULD HAVE BEEN A REMEDY AVAILABLE BEFORE OCTOBER 2013. THE CONTACT HAD NOT EXPERIENCED THE FAILURE. THE CURRENT MILEAGE WAS 82,000.

LIFT WITHIN WINDOW BROKE SPONTANEOUSLY WHILE DRIVING APPROXIMATELY 20 MPH. WINDOW WOULD NOT STAY UP AND CABLES NEEDED TO BE REPLACED. APPROXIMATELY 5-6 MONTHS LATER, A SECOND WINDOW HAD THE SAME ISSUE THIS TIME WHILE PARKED-ANOTHER NEEDED TO BE REPLACED. ON 10/20/2013 THE SAME ISSUE HAPPENED TO A THIRD WINDOW WHILE IN REVERSE PULLING OUT OF DRIVING GOING NO MORE THAN 2 MPH-ANOTHER NEEDS TO BE REPLACED. I WAS INFORMED IT IS A COMMON PROBLEM BUT THAT THERE IS NO RECALL SO THEY CAN'T DO ANYTHING ABOUT IT AT THIS TIME. *TR

THE METAL BRACKET UNDER MY DRIVER'S SEAT HAS COMPLETELY BROKEN/SNAPPED APART. THEREFORE, I'M WOBBLING AROUND WHILE DRIVING MY VEHICLE AND IT'S A HUGE SAFETY ISSUE. I WAS TOLD THERE WAS NO RECALL ON MY MODEL FOR THIS ISSUE, BUT APPARENTLY THERE ARE A NUMBER OF COMPLAINTS REGARDING SAME. *TR

TL* THE CONTACT OWNS A 2004 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT HE RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 12V527000 (AIR BAGS) AND STATED THAT THE PARTS WERE NOT AVAILABLE. THE CONTACT STATED THAT HE HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2004 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 12V527000 (AIR BAGS) IN THE MAIL SEVERAL MONTHS AGO AND STATED THE DEALER INFORMED HER THE PARTS WERE NOT AVAILABLE FOR THE REPAIR. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2004 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT HE RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 12V527000 (AIR BAGS) AND STATED THAT THE PARTS WERE NOT AVAILABLE. THE CONTACT ALSO MENTIONED THAT HE WAS EXPERIENCING PROBLEMS WITH THE VEHICLE AND THE AIR BAG WARNING LIGHT ILLUMINATED INTERMITTENTLY. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE AND CURRENT MILEAGE WAS 98,000. ...UPDATED 11-12-13 *BF

TL*THE CONTACT OWNS A 2004 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT NHTSA CAMPAIGN ID NUMBER: 12V527000 (AIR BAGS) HAD EXCEEDED A REASONABLE TIME FOR REPAIR. THE RECALL LETTER WAS RECEIVED OVER A YEAR AGO, IN WHICH THE DEALER ADVISED THAT THE PART WAS NOT AVAILABLE FOR REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

THE AIR BAG HAS NOT DEPLOYED, YET. I RECIEVED A RECALL NOTICE JAN. 1ST 2013 AND HAVE NOT BEEN CONTACTED BY ANYONE SINCE. I WOULD LIKE TO KNOW THE STATUS OF RECALL M35/NHTSA 12V-527. NEXT WEEK WILL BE TEN MONTHS OF WHICH I HAVE BEEN DRIVING THIS DEFECTIVE VEHICLE. I WOULD APPRECIATE ANY INFORMATION ABOUT THIS RECALL. THANKS, *JS

I WAS DRIVING HOME FROM A CAMPING TRIP WITH MY FAMILY ON 9/2/13 ON HWY 2 IN LAUREL HILL, FL, TRAVELING APPROXIMATELY 50 MPH ON A TWO-LANE ROAD WHEN THE AIR BAG LIGHT ON THE DASHBOARD ILLUMINATED AND SHORTLY THEREAFTER THE DRIVER-SIDE AIRBAG DEPLOYED. NANOSECONDS LATER THE PASSENGER-SIDE AIRBAG DEPLOYED. I MANAGED TO KEEP FROM RUNNING OFF THE ROAD AND PULLED OFF ONTO THE NARROW SHOULDER. MY WIFE'S KNEE WAS HURT PRETTY BADLY AS THE DASH OPENED UP AND HIT HER KNEE WHEN THE AIRBAG DEPLOYED TEARING THE SKIN OFF HER LEFT KNEE AND BRUISING BOTH THE KNEE AND SURROUNDING TISSUE AND THE INNER PORTION OF HER RIGHT KNEE AS WELL. HER INJURY DID NOT REQUIRE ANY HOSPITALIZATION. I CONTACTED CHRYSLER BECAUSE I READ ONLINE THAT THERE WAS A RECALL (M35) THAT AFFECTED MY YEAR MODEL AND MAKE. THEY TOLD ME THAT MY VIN WAS NOT INCLUDED IN THE RECALL THOUGH OUR EXPERIENCE SEEMED TO MATCH UP WITH THE RECALL. THE JEEP IS CURRENTLY AT THE DEALERSHIP FOLLOWING AN INSPECTION AND THE CASE REMAINS OPEN. *JS