2002 JEEP GRAND CHEROKEE Complaints
View complaints related to 2002 JEEP GRAND CHEROKEE. The complaints found here are submitted by actual consumers with first hand experience. There are more than 1,420 complaints submitted for the 2002 JEEP GRAND CHEROKEE. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2002 JEEP GRAND CHEROKEE- FLORENCE, AL
TL* THE CONTACT OWNS A 2002 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER: 12V527000 (AIR BAGS) IN THE MAIL SEVERAL MONTHS AGO AND THE DEALER INFORMED HIM THAT THE PARTS NEEDED TO COMPLETE THE RECALL SERVICE WERE NOT YET AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2002 JEEP GRAND CHEROKEE- BRANCHVILLE, NJ
TL* THE CONTACT OWNS A 2002 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT SHE RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER 12V527000 (AIR BAGS) SEVERAL MONTHS AGO AND WAS INFORMED BY THE MANUFACTURER THAT THE PARTS WERE NOT YET AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS UNAVAILABLE.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2002 JEEP GRAND CHEROKEE- LAKESIDE, CA
TL* THE CONTACT OWNS A 2002 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 12V527000 (AIR BAGS) AND ATTEMPTED TO MAKE AN APPOINTMENT FOR THE REMEDY REPAIRS. THE CONTACT WAS ADVISED THAT THE PART WAS UNAVAILABLE AND THERE WAS NO TIME FRAME GIVEN FOR AVAILABILITY. THE CONTACT STATED THAT THE AIRBAG WARNING LAMP ILLUMINATED SPORADICALLY. THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE APPROXIMATE FAILURE MILEAGE WAS 45,500. ...UPDATED 10-24-13 *BF THE CONSUMER STATED THE LIGHT NO LONGER FLASHED IT WAS ON CONSTANTLY. AS OF OCTOBER 3, 2013 ALL PARTS WERE STILL UNAVAILABLE IN ORDER TO COMPLETE THE RECALL. UPDATED 11/4/2013 *JS
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2002 JEEP GRAND CHEROKEE- DES MOINES, IA
2002 JEEP GRAND CHEROKEE. CONSUMER WRITES IN REGARDS TO AIR BAG RECALL NOTICE. *SMD THE CONSUMER STATED THE AIR BAG LIGHT RECENTLY ILLUMINATED, WHILE DRIVING. WHEN HE CONTACTED CHRYSLER, HE WAS INFORMED THEY WERE WORKING WITH A SUPPLIER.
Source: CONSUMER LETTER -
2002 JEEP GRAND CHEROKEE- KNOXVILLE, TN
2002 JEEP GRAND CHEROKEE. CONSUMER WRITES IN REGARDS TO AIR BAG SYSTEM OCCUPANT RESTRAINT CONTROL MODULE RECALL NOTICE. *SMD THE CONSUMER STATED HE RECEIVED THE RECALL NOTICE BACK IN JANUARY. HOWEVER, THE PARTS ARE NOT AVAILABLE.
Source: CONSUMER LETTER -
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2002 JEEP GRAND CHEROKEE- NAPERVILLE, IL
NOTICE OF PROBLEM FROM CHRYSLER, SOME EIGHT MONTHS AGO AND CORRECTION STILL NOT PERFORMED. *TR
Source: NHTSA WEB SITE -
2002 JEEP GRAND CHEROKEE- OSWEGO, NY
I HAVE A RECALL ON MY CAR I CALLED THE CAR MAKER THE MANUFACTURER TOLD ME THAT THE PARTS WERE NOT AVAILABLE THIS IS 8 MONTH AGO NOW MY AIRBAG LIGHT IS LIT I CALLED THEM BECAUSE THE RECALL STATE THIS VEHICLES HAS A CHANCE OF EXPERIENCING AN ELECTRICAL OVERSTRESS CONDITION! IT CAN DAMAGE ONE OF THE ORC'S COMPUTER CHIPS THIS CAN CAUSE THE AIRBAG LIGHT TO LIGHT UP AND AIR BAG TO INADVERTENT DEPLOYMENT OF FRONT AIRBAGS INCREASING THE RISK OF INJURY OR OF VEHICLE CRASH. I WAS TOLD TO TAKE DOWN TO THE DEALER WITH THE RECALL THAT WAY THEY CAN FIX IT. THE PART AND LABOR IS FREE OF CHARGE I CALLED THE DEALER AND I WAS TOLD THAT I HAVE TO PAY FOR IT UP FRONT THEN REIMBURSE THE BILL TO THE MANUFACTURER FOR THEM TO PAY WHEN THEY CAN. I DO NOT HAVE THOUSAND OF DOLLARS THAT IT WILL COST TO FIX THE UP FRONT FOR THIS RECALL CAN SOME ONE TELL ME HOW TO FIX THIS PROBLEM. *TR
Source: NHTSA WEB SITE -
2002 JEEP GRAND CHEROKEE- WESTON, FL
TL* THE CONTACT OWNS A 2002 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT HE RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER 12V527000 (AIR BAGS) SEVERAL MONTHS AGO AND WAS INFORMED BY THE MANUFACTURER THAT THE PARTS WERE NOT AVAILABLE FOR THE REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2002 JEEP GRAND CHEROKEE- CORAL SPRINGS, FL
TL* THE CONTACT OWNS A 2002 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE AIR BAG WARNING INDICATOR ILLUMINATED INTERMITTENTLY. THE FAILURE ALSO OCCURRED DURING INITIAL START UP AND THE MALFUNCTION BECAME PROGRESSIVELY WORSE OVER A PERIOD OF TIME. THE CONTACT REFERENCED NHTSA CAMPAIGN ID NUMBER 12V527000 (AIR BAGS) BUT WAS ADVISED THAT THE PART NEEDED TO COMPLETE THE RECALL SERVICE REMAINED UNAVAILABLE. THE MANUFACTURER WAS NOTIFIED AND THEY WERE UNABLE TO PROVIDE AN EXPECTED DATE FOR THE REMEDY PART TO BECOME AVAILABLE. THE APPROXIMATED FAILURE MILEAGE WAS 72,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2002 JEEP GRAND CHEROKEE- TAKOMA PARK, MD
TL* THE CONTACT OWNS A 2002 JEEP GRAND CHEROKEE. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 25 MPH, THE AIR BAG WARNING INDICATOR ILLUMINATED WITH THE SOUND OF A CHIME. THE FAILURE OCCURRED CONTINUOUSLY UNTIL THE ENGINE WAS TURNED OFF. THERE WAS A RECALL ASSOCIATED WITH NHTSA CAMPAIGN ID NUMBER 12V527000( AIR BAGS). THE PART REMAINED UNAVAILABLE. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHO STATED THE MALFUNCTION WAS CONTRIBUTED TO A FRAY AIR BAG IMPACT WIRING CONNECTOR. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM AND THEY WERE UNABLE TO PROVIDE AN EXPECTED DATE FOR THE REMEDY PART. THE APPROXIMATE FAILURE MILEAGE WAS 147,200.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE