1997 JEEP GRAND CHEROKEE Complaints

View complaints related to 1997 JEEP GRAND CHEROKEE. The complaints found here are submitted by actual consumers with first hand experience. There are more than 680 complaints submitted for the 1997 JEEP GRAND CHEROKEE. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 1997 JEEP GRAND CHEROKEE
    - OIL CITY, PA

    I HAVE BEEN TAKING MY JEEP BACK TO THE DEALER SINCE ABOUT 7000 MILES WITH A HESITATION PROBLEM. THEY SAID THEY CHECKED ENGINE, TRANSMISSION, AND OTHER ITEMS WITH NO SUCESS IN LOCATING THE PROBLEM. NOW, A FEW MONTHS AGO I STARTED HAVING PROBLEMS WITH IT WANTING TO JUST TAKE OFF LIKE A BULLET, AS SOON AS YOU BARLY GET IT INTO REVERSE. I EXPLAINED TO CRYSTLER, THAT NOW ,I WONDER IF THE WHOLE TIME THEY COULDN'T FIND THE PROBLEM IF IT WAS MY TRANSMISSION. AT 55000 MILES I UNDERSTAND THINGS START GOING WRONG, BUT NOT THE TRANSMISSION. I FELT THAT IF IT NEEDED REPAIR THEY SHOULD PAY FOR IT, OR AT LEAST WAIVER THE LABOR. SO I TOOK IT TO A TRANSMISSION SPECIALIST, HE REPLIED " IF YOU WERE MY WIFE YOU WOULDN'T EVEN DRIVE IT ANY FURTHER, IT'S THAT BAD" SO NOW IT STILL SITS IN THE GARAGE GITTING FIXED ,1 1/2 WEEKS AS OF TODAY ,AND I STILL DON'T HAVE IT BACK. THE SPECILIST TOLD ME THE WHOLE TRANSMISSION WOULD NEED REBUILT, DUE TO BURNT OUT CLUTCHES IN 1 ST GEAR, AND REVERSE, AND BURNT OUT TOURQUE CONVERTER. WITH A GRAND TOTAL OF $2326.70. THEN I SAW THE ISSUE ON CNN ABOUT THE JEEP GRAND CHEROKEE, AND I REALLY FELT THAT APPLIED TO OUR JEEP. PLEASE HELP. THE DEALERSHIP KEPT TELLING ME ALOT OF CRAZY THINGS, LIKE "YOU MUST NOT BE EXCELLERATING PROPERLY" AND WITH THE REVERSE, "EVERYONE HAS TO KEEP THERE FOOT ON THE BREAK WHEN PUTTING IT IN REVERSE" WELL I NEVER HAD A VEHICLE THAT WOULD JUST SHOOT OFF LIKE A ROCKET IN REVERSE. THANK YOU LISE GREATHOUSE. *AK

    Source: NHTSA WEB SITE
  • 1997 JEEP GRAND CHEROKEE
    - UNIVERSITY PARK, TX

    AT 07:45AM HUSBAND PARKED VEHICLE, PLACED DRIVE SELECTOR IN "PARK', ENGAGED EMERGENCY BRAKES, LEFT ENGINE IDLING. WIFE, JO, ENTERED VEHICLE. AS SHE WAS ENGAGING SAFETY BELT THE CAR SUDDENLY ACCELERATED TO A VERY HIGH RPM AND , SIMULTANEOUSLY, JUMPED INTO REVERSE GEAR. THE JEEP STRUCK A PARKED SEDAN AND APPARENTLY THE IM[PACT SWITCHED THE GEAR INTO FORWARD. WIFE WAS UNABLE TO CONTROL AND THE JEEP STRUCK A HOUSE . HUSBAND OPENED DOOR AND TURNED OFF ENGINE W/ IGNITION KEY. ENGINE STOPPED.. EMERGENCY BRAKES REMAINED ENGAGED THROUGHOUT. POLICE REPORT CONFIRMS "NOT THE DRIVER'S FAULT".INVESTIGATION BY INSURANCE ADJUSTER/REPAIR SHOP ONGOING.*AK

    Source: NHTSA WEB SITE
  • 1997 JEEP GRAND CHEROKEE
    - APPLEVALLEY, MD

    FUEL GAUGE WOULD READ FULL, BUT FUEL TANK WAS EMPTY. CONSUMER HAD VEHICLE SERVICED. TECHNICIAN STATED FUEL SENDING UNIT NEEDED TO BE REPLACED. PLACE PROVIDE FURTHER INFORMATION.*AK

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 1997 JEEP GRAND CHEROKEE
    - EL CERRITO, CA

    REFER TO MFG. BULLETIN # 03-03-98, SUBJECT: REAR AXLE CARRIER BEARING GROWL, REPLACEMENT PARTS R4886321( REMANUFACTURED REAR AXLE ASSEMBLY)

    Source: NHTSA WEB SITE
  • 1997 JEEP GRAND CHEROKEE
    - SKANEATELES, NY

    CONSUMER HAD ROTORS AND BRAKE PADS REPLACED PRIOR TO RECEIVING RECALL 00V136 DUE TO CORROSION, CONSUMER FEELS THAT IF THE FRONT BRAKES ARE EXPERIENCING PROBLEMS DUE TO ROAD SALT, THEN THE BACK BRAKES WOULD TOO. *SLC

    Source: CONSUMER LETTER
  • 1997 JEEP GRAND CHEROKEE
    - MERRICK, NY

    VEHICLE STALLED DUE TO RUNNING OUT OF FUEL WHILE THE FUEL GAUGE SHOWED 1/4 TANK OF FUEL REMAINING. MANUFACTURER INFORMED CONSUMER HIS VEHICLE WAS NOT INCLUDED IN RECALLS 97V194000, 97V194001, OR 97V194002 FOR FUEL SENDING UNIT. PLEASE PROVIDE ANY ADDITIONAL INFORMATION/ATTACHMENTS.*AK

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 1997 JEEP GRAND CHEROKEE
    - EL CERRITO, CA

    I WAS ADVISED BY SEVERAL DEALERS THAT THIS YEAR (1997) VEHICLE HAS HAD MANY FAILURES AND IF NOT CORRECTED COULD CAUSE THE REAR AXLE TO LOCK-UP AND POSSIBLY CAUSE AN ACCIDENT.*AK

    Source: NHTSA WEB SITE
  • 1997 JEEP GRAND CHEROKEE
    - LAUREL, MS

    I HAVE TAKEN MY VEHICLE TO 3 DIFFERENT PLACES TO GET ESTIMATES ON WHAT IT WILL COST ME TO HAVE IT FIXED. ALL 3 OF THEM STATED TO ME THAT THEY ARE ALWAYS FIXING THIS PROBLEMS ON THE JEEPS. THAT WHERE THE PIPES COMING OUT OF THE MANIFOLD START TO SPLIT IS WHERE IT IS CRACKING. THAT IT IS A WEAK SPOT. ONE OF THE PLACES I TOOK IT TO SHOWED ME. HE HAD 3 DIFFERENT MANIFOLDS THERE AND SHOWED ME AND ALL 3 OF THEM WERE CRACKED IN THE SAME SPOT AS MINE. HE USED TO WORK FOR CHRYSLER AND SAID THAT THEY HAD EVEN NEW ONES COMING BACK WITH THE SAME PROBLEM IN THE SAME SPOT. IF THERE ARE THAT MANY DEFECTS, SHOULDN'T THEY HAVE TO REDO THE DESIGN OR SOMETHING TO MAKE THEM LAST. THESE ARE STAINLESS STEEL PIPES AND SHOULD NOT BE THAT EASY TO CRACK.*AK

    Source: NHTSA WEB SITE
  • 1997 JEEP GRAND CHEROKEE
    - MONROE, NY

    THE GAS GUAGE DOES NOT REPORT MORE FUEL AS DESCRIBED IN THE OTHER RECALL, BUT THE GUAGE POINTER SUDDENLY, AT ANY SPEED, DROPS TO EMPTY AND THE GUAGE CHIMES A WARNING. THIS HAPPENS WHEN PARKED, WHEN DRIVING, WHEN IDLING, WHEN YOU FIRST START THE ENGINE AND WHEN YOU'VE BEEN DRIVING FOR HOURS. IT HAPPENS REPEATEDLY - THE POINTER WILL FLOP FROM EMPTY TO THE PROPER LEVEL UP TO 30 TIMES WITHIN 2 MINUTES (NOT AN EXAGGERATION). SOMETIMES, IT DOES NOT GO BACK TO THE PROPER LEVEL - I HAVE FILLED THE TANK COMPLETELY, WATCHED IT GO TO E, THEN DRIVEN 25 MILES HOME WITH THE POINTER ON E THE WHOLE TIME. MY HUSBAND HAS A 1998 JEEP GR CHEROKEE AND IT DOES THE SAME THING.*AK

    Source: NHTSA WEB SITE
  • 1997 JEEP GRAND CHEROKEE
    - CHARLES TOWN, WV

    WHILE DRIVING 70 MPH VEHICLE SUDDENLY STALLED. TOWED TO DEALER WHO NOTICED THE VEHICLE WAS OUT OF FUEL, YET FUEL GAUGE SHOWED 1/2 A TANK. FUEL SENDING UNIT NEEDED TO BE REPLACED. THERE WAS RECALL 97V194002, BUT PER CHRYSLER THIS VEHICLE WAS NOT AFFECTED DUE TO VIN. *AK THE FAILED PART WAS ON ORDER, AND WAS NOT PART OF THE RECALL. THE SUDDEN STALLING OF THE VEHICLE MAKES DRIVING IT VERY DANGEROUS. *YH

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE