1999 JEEP GRAND CHEROKEE Complaints

EXCESSIVE NOISE FROM REAR DIFFERENTIAL. DEALER STATES COMPONENTS WITHIN DIFFERENTIAL ARE COMING APART AND THAT DIFFERENTIAL NEEDS TO BE RE-BUILT. MY COST IS GOING TO BE BETWEEN $1050 AND $1300 FOR REPAIR. I NOTED SEVERAL OTHER COMPLAINTS FROM OTHER CONSUMERS AT THE NHTSA SITE. DEALER STATES ITS A COMMON PROBLEM. MY PREVIOUS 1988 JEEP DID NOT HAVE THIS PROBLEM. ANY MOVEMENT BY NHTSA TO FORCE A RECALL OR SOME ADJUSTMENT FROM DIAMLER-CHRYSLER OR AM I JUST OUT OF LUCK? *LA

TRANSFER CASE ISSUES ON 1999 JEEP GRAND CHEROKEE. SINCE I HAVE HAD THE JEEP I HAVE HAD TO REPLACE THE SEALS ON THE TRANSFER CASE MULTIPLE TIMES. TO ME IT APPEARS THAT THERE IS SOME SORT OF DEFECT IN ITS DESIGN. THE SEAL WILL START TO LEAK WHICH CAUSES THE TRANSFER CASE TO LOCK UP. THIS CAUSES A LOUD THUDDING NOISE AND THE CAR TO JERK WHEN COMING TO A STOP. ALSO, IN SITUATIONS WHERE THE CAR IS COLD IT WILL NOT SHIFT CORRECTLY CAUSING EXCESSIVE ENGINE WHINING AND INABILITY TO ACCELERATE CORRECTLY. *LA

SPORADIC HARSH 1-2 SHIFT AT LOW SPEEDS OF 15-20 MPH, USUALLY SOON AFTER A COLD START OF THE ENGINE. JEEP SEEMS TO "JUMP" OR "STALL", WHICH IS ESPECIALLY DANGEROUS WHEN PULLING OUT INTO TRAFFIC. "CHECK ENGINE" LIGHT ILLUMINATES SHORTLY AFTER EACH INCIDENT. REPROGRAMMING THE TRANSMISSION COMPUTER MULTIPLE TIMES, REPLACING THE SOLONOID PACK, AND REPLACING THE CONTROL MODULE HAVE ALL FAILED TO CORRECT THE PROBLEM. PROBLEM HAS OCCURRED INTERMITTENTLY THROUGHOUT THE NEARLY 60,000 MILES DRIVEN TO DATE. REPORTED TO JEEP DEALER AT THE FOLLOWING MILEAGE INTERVALS: 9,606 MILES, 13,575 MILES, 15,113 MILES, 56,368 MILES, 56,917 MILES, 57,115 MILES, AND 58,190 MILES.

MY 1999 JEEP GRAND CHREROKEE HAS A SIGNIFICANT BRAKE SYSTEM PROBLEM REQUIRING TURNING OF THE ROTORS AT APPROXIMATELY 9,000 MILES AND REPLACEMENT OF THE BRAKES AND ROTORS AT APPROXIMATELY 19,000, 36,000, AND 51,000 MILES(APPROXIMATE MILEAGES BASED ON MEMORY BUT I CAN PROVIDE DETAILED SERVICE RECORDS IF NEEDED) EACH TIME REPLACEMENT WAS REQUIRED TO ELIMINATE A SEVERE VIBRATION (WHICH FELT LIKE I WAS DRIVING OVER ROUGH RAILROAD TRACKS) WHEN THE BRAKE PEDAL WAS DEPRESSED. ALL INSTALLMENTS PRIOR TO THE ONE AT 51,000 MILES HAVE BEEN AT THE JEEP DEALER. EACH TIME, WHEN I QUESTIONED WHY SUCH FREQUENT REPLACEMENT WAS NEEDED, I WAS TOLD "IT'S A WEAR AND TEAR ITEM". THE MOST RECENT ROTOR CHANGE (AT 51,000 MILES) WAS PERFORMED BY AN EXPERIENCED PERSON AT AN INDEPENDENT GARAGE. HE TOLD ME THAT THE PROBLEM APPEARS TO HIM TO BE A DESIGN FLAW RESULTING IN MISALIGNMENT OF THE BRAKE CALIPERS, ROTORS AND BRAKE PADS SUCH THAT ONE OF THE TWO BRAKE PISTONS BRAKES IS STRIKING ITS TARGET SLIGHTLY OFF-CENTER. CONTINUOUS MISALIGNMENT OF THE BRAKE PISTONS APPEARS TO BE CAUSING THE ROTORS AND BRAKE PADS TO WEAR UNEVENLY RESULTING IN DEVELOPMENT OF THE VIBRATION. SO REPLACING THE ROTORS AND BRAKE PADS FIXED THE PROBLEM FOR NOW BUT IS ONLY A TEMPORARY SOLUTION. WITH NEW ROTORS AND BRAKE PADS, THE VEHICLE IS BRAKING FINE BUT I ANTICIPATE THAT BY 60,000 - 65,000 MILES THE PROBLEM WILL OCCUR AGAIN. YOU HAVE SEVERAL TSB'S ON YOUR WEBSITE REPORTING "VIBRATIONS" WHEN THE BRAKE PEDAL ON THIS MODEL VEHICLE IS DEPRESSED BUT NONE OF THE TSB'S ELABORATE ON THE CAUSE OF THE PROBLEM. I HAVE CONTACTED CHRYSLER DIRECTLY MULTIPLE TIMES AND KEEP GETTING PUT OFF WITH "IT'S A WEAR AND TEAR ITEM". NOW THAT I HAVE BEEN ALERTED TO THE POSSIBLITY THAT THERE APPEARS TO BE A BRAKE DESIGN FLAW I THINK THAT THEY ARE JUST IGNORING A PROBLEM THAT SHOULD PROBABLY BE A RECALL. I AM NOT AWARE OF ANY SAFETY ISSUES. THANK YOU FOR LOOKING INTO THIS PROBLEM.*AK

1999 JEEP CHEROKEE. WARPED AND CONTINOUS PROBLEMS WITH ROTORS AND CALIPERS. PROBLEM CONTINUES SHORTLY AFTER HAVING THEM FIXED REPEATEDLY. THE PULSATIONS AT HIGH SPEEDS(55MPH) ARE VIOLENT.SAW THE SAME/SIMILAR COMPLAINTS BY MANY OTHERS. DEALER SAYS CHRYSLER NOT RESPONSIBLE. HOW MANY TIMES CAN YOU AFFORD TO FIX THE SAME PROBLEM? SOMETHING THAT HAS NO REMEDY MUST BE A DESIGN FAULT.*AK

CONSUMER HAD THE 5TH SET OF NEW ROTORS AND PADS PUT ON. WHILE SEARCHING NHTSA WEBSITE SAW THERE WERE MANY COMPLAINTS ON BRAKE PROBLEMS. *AK

WHILE DRIVING, THERE WOULD BE SEVERE VIBRATION IN THE FRONT END OF VEHICLE. DEALER REPLACED FRONT AND REAR BRAKE PADS. HOWEVER, PROBLEM STILL OCCURRING. *AK

WHEN BRAKING BRAKES SQUEAKED. TOOK VEHICLE TO DEALER, AND DEALER REPLACED THE BRAKES EVERY 12,000 MILES. ALSO, AUTOMATIC TRANSMISSION GEAR INDICATOR FAILED TO ENGAGE PROPERLY. *AK

WITHIN FOUR YEARS APPROXIMATELY 8,000-10,000 MILES BOTH FRONT BRAKE ROTORS HAD TO BE TURNED TWICE AND THEN REPLACED. ALSO, BOTH FRONT CALIPERS HAD TO BE REPLACED. THIS CAUSES VEHICLE TO VIBRATE AND MAKE A GRINDING NOISE WHEN BRAKING. DEALER AND MANUFACTURER WERE NOTIFIED, AND WERE UNABLE TO LOCATE THE CAUSE. *AK THE BRAKES PULSATED WHILE DRIVING. THE DASH VENT DID NOT WORK, AND THE AIR ONLY WORKED THROUGH THE DEFROST.*TS THE CONSUMER STATED THE FRONT END OF THE VEHICLE FELT LOOSE, THE DEALER DISCOVERED THE BALL JOINTS NEEDED TO BE REPLACED. THE DRIVER SIDE REAR QUARTER PANEL WAS LOOSE*JB

VEHICLE VIBRATED SEVERELY WHEN APPLYING BRAKES AT 25-40 MPH, AND MORE SEVERELY AT HIGHER SPEEDS. VEHICLE WAS TAKEN TO DEALER ON THREE DIFFERENT OCCASIONS, BUT PROBLEM STILL OCCURRING. *AK