2008 JEEP GRAND CHEROKEE Complaints

HAD N23 RECALL DONE IN SEPTEMBER 2013 IN NOVEMBER 2013 WHEN I WAS GOING TO TOW CHEROKEE BEHIND MOTORHOME WOULD NOT GO INTO NEUTRAL IN TRANSFER CASE. DEALERSHIP REPLACE ACTUATOR. JANUARY 2014 SAME PROBLEM, DEALERSHIP REPLACED ACTUATOR AGAIN, THEY SAID THE ONE PREVIOUSLY REPLACED WAS BAD. FEBRUARY 2014 SAME PROBLEM, DEALERSHIP REFLASHED TCM. MAY 2014, SAME PROBLEM, REFLASHED TCM AGAIN. LATER MAY 2014, SAME PROBLEM, DEALERSHIP OPENED TICKET WITH STAR ENGINEERS, CHECKED EVERY WIRE HARNESS, CONNECTION IN TRANSFER CASE AND ACTUATOR. NOW JUNE, SAME PROBLEM...MY QUESTION CHRYSLER CUSTOMER CARE ONLY HELPS COMMUNICATING WITH THE DEALERSHIP AND THE DEALERSHIP CAN NOT EMAIL THE STAR ENGINEERS. WHY HAVEN'T THEY LOOKED AT THE FINAL DRIVE CONTROL MODULE, THAT IS WHERE THE PROBLEM STARTED WITH THE RECALL??? SINCE THE NEW MODELS ARE OK WHAT CHANGED FROM THE 2008 TO THE 2011 AND NEWER??? NEED HELP!! CHRYSLER NEEDS TO FIX THE PROBLEM. MANY PEOPLE HAVE THIS PROBLEM SINCE THE CHEROKEE IS SUCH A POPULAR VEHICLE TO TOW. *TR

OWNER OF 2008 JEEP GRAND CHEROKEE ON A REGULAR BASIS HEAR A CLICK AND THE POWER SHUTS OFF. YOU FIND YOURSELF WITH NO POWER STEERING, NO POWER BRAKES, AND NO LIGHTS. THIS ALSO OCCURS SOMETIMES WHEN YOU GO OVER A BUMP OR IF YOUR KNEE TOUCHES THE KEY RING. THE IGNITION KEY AND MECHANISMS WAS REPLACED IN 2010, AND THIS ABOVE PROBLEM HAS BEEN OCCURRING OFF AND ON SINCE THEN. IN THE PAST TWO YEARS THE OCCURRENCE HAS INCREASED. THE TECHNICIANS CAN FIND NOTHING WRONG IN THE CAR. CHRYSLER WILL NOT ADMIT THAT THE IGNITION FOB AND HOUSING IS DEFECTIVE, OR THAT THEIR IS ANY PROBLEM. THIS PROBLEM IS POTENTIALLY LIFE THREATENING IF IT OCCURS WHEN THERE IS NO PLACE TO PULL OVER AND IF HIT, AIR BAGS WILL NOT DEPLOY WHEN THE ENGINE IS OFF. *TR

WHILE DRIVING ON INTERSTATE 15 VEHICLE ENGINE STARTED TO SHIFT BACK AND FORTH. ALL THE SUDDEN ENGINE LIGHT APPEARED AND VEHICLE SHUT OFF. I WAS ABLE TO RESTART THE VEHICLE, BUT WHEN VEHICLE REACH A CERTAIN SPEED AS IT DECELERATE. ENGINE COMMENCE TO SHIFT BACK AND FORTH. VEHICLE SPEED DECELERATE AND ENGINE LIGHT APPEARS. VEHICLE WAS DIAGNOSED WITH A BAD CAMSHAFT SENSOR. SENSOR WAS REPLACED BUT VEHICLE STILL DECELERATING AND SHUTTING OFF WHILE DRIVING. I'M TAKING VEHICLE IN TOMORROW, BUT PRAY THE FIX THE PROBLEM. ONLY TRANSPORTATION BUT FAMILY SAFETY AT RISK! *TR

I STARTED THE VEHICLE AND THEN PULLED OUT ONTO THE HIGHWAY. AS MY SPEED INCREASE, THE FOB KEY CLICKED TO THE OFF POSITION. BEFORE I KNEW WHAT HAPPENED I HAD NO POWER AND HAD TO PULL TO THE SIDE. LUCKILY I WAS IN THE RIGHT HAND LANE. THIS HAS HAPPENED MAYBE 5-6 TIMES SO I BROUGHT IT TO THE DEALER. THEY COULD NOT FIND A PROBLEM NOT COULD THEY DUPLICATE THE PROBLEM. IRONICALLY I JUST NEEDED TO INSTALL A NEW STARTER MOTOR BUT THE PROBLEM STILL EXISTS AND IT IS HAPPENING MORE OFTEN. SOMETIMES I START THE CAR, DO NOT EVEN GET A CHANCE TO PUT IT INTO PARK BECAUSE THE FOB KEY TURNS TO THE LEFT INTO THE OFF POSITION. I AM AFRAID THIS WILL EVENTUALLY CAUSE AN ACCIDENT. *TR

HAS BEEN HAPPENING OFF AND ON SINCE PURCHASING CAR USED ABOUT 2 YEARS AGO. DRIVING DOWN THE ROAD, USUALLY BUMPY ROAD, CAR TURNS OFF- DEAD. HAVE HAD IT FIXED TWICE BEFORE. FOUND TO BE KEY AND IGNITION SWITCH (APRIL 2013) NOW DOING IT AGAIN. DEALERSHIP REPORTED TO ME SIMILAR PROBLEM WITH A DODGE CARAVAN. REPORT THEY CANNOT FIGURE OUT WHAT IS WRONG WITH IT SINCE IT IS INTERMITTENT PROBLEM. WILL DO THIS AT VARIOUS SPEEDS. VERY RANDOM. *TR

TL* THE CONTACT OWNS A 2008 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHILE DRIVING 25 MPH MAKING A TURN, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN DIAGNOSED THAT THE IGNITION SWITCH WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED BUT THE FAILURE RECURRED THREE YEARS LATER. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 50,000 AND THE CURRENT MILEAGE WAS 80,000. ..UPDATED 08/11/14 *BF THE CONSUMER STATED THE VEHICLE REPAIRED ON 06/13/2014 *JS

ON JUNE 10 2013 WE PURCHASED A 2008 JEEP GRAND CHEROKEE. 6 DAYS AFTER THE 30 DAY WARRANTY EXPIRED, WAS THE BEGINNING OF A SERIES OF INCIDENTS THAT HAVE CONTINUED UNTIL NOW 6/3/2014. ABOUT A WEEK AFTER PURCHASING VEHICLE THE MOTOR DIED IN TRAFFIC. MY WIFE DROVE TO THE DEALER AND TOLD THEM WHAT HAPPENED. THEY DROVE THE VEHICLE BUT NOTHING HAPPENED AND TOLD HER IT WAS PROBABLY NOTHING AND NOT TO WORRY. BUT OVER TIME THE PROBLEM HAS WORSENED TO THE POINT THAT IT IS NOT SAFE TO DRIVE. THE IGNITION IS ON, EVERYTHING IS WORKING, THEN THE IGNITION KICKS OFF, MOTOR DIES, AND STEERING IS LOST AND WE HAVE TO ROLL TO THE CURB AND RESTART THE ENGINE. DRIVE A FEW BLOCKS OR MAYBE A MILE OR TWO THEN THE IGNITION KICKS OFF AGAIN. THIS HAS HAPPENED ONCE ON A FREEWAY HERE IN CALIFORNIA, LUCKILY CLOSE TO AN EXIT WHERE WE WERE ABLE TO ROLL OFF. NOW THE DEALER WANTS TO CHARGE A VERY LARGE SUM TO ANALYZE AND REPAIR THE PROBLEM AND WE FEEL THEY KNEW ABOUT THIS AT THE TIME OF SALE. I SEE ON THE NET OTHERS HAVE THE SAME PROBLEM WE HAVE WITH THEIR JEEPS CUTTING OFF. THE DEALER INFORMED THE CONSUMER THE IGNITION MODULE NEEDED TO BE REPLACED. UPDATED 09/03/14

I WAS PURCHASING A USED JEEP CHEROKEE 4X4, AND HAD COMPLETED A FULL AND DETAILED INSPECTION OF THE UNIT ON APR 28TH, 2014. I HAD TESTED THE 4 LOW AND IT WORKED FINE. THE UNIT WAS TO GO INTO CHRYSLER ON THE APR 29TH FOR THE N23 RECALL PRIOR TO MY PICKING UP THE UNIT THE FOLLOWING DAY. THE N23 RECALL WAS COMPLETED AND APR 30TH I PICKED UP THE JEEP. THE NEXT DAY AGAIN TESTED THE 4 LOW AND NOW THE SERVICE 4WD LIGHT CAME ON. THE JEEP HAD NOT BEEN USED AT ALL SINCE THE RECALL OTHER THAN A VERY SHORT DRIVE HOME. *TR

NO 4X4 LOW EVER SINCE I HAD THE N23 RECALL WORK PERFORMED TO REPROGRAM THE FINAL DRIVE CONTROLLER. CALLED CHRYSLER ABOUT IT AND THE SCHEDULED AN APPOINTMENT FOR ME AT A DEALER. DEALER SAID THE TRANSFER CASE ACTUATOR MOTOR IS FRIED AND NEEDS TO BE REPLACED. THEY ALSO SAID THAT THE PART IS BACK ORDERED 6-8 WEEKS BECAUSE SO MANY PEOPLE HAVE HAD THIS PROBLEM AFTER HAVING THE N23 RECALL WORK PERFORMED. CHRYSLER SAYS THAT THE ISSUE IS NOT RELATED TO THE RECALL WORK AND THEY WILL NOT COVER THE REPAIR. I DID SOME OF MY OWN RESEARCH AND THERE ARE 1000'S OF OTHER PEOPLE WHO AR HAVING THE SAME ISSUE. I'VE GIVEN CHRYSLER MANY OPPORTUNITIES TO ADDRESS THIS ISSUE BUT THEY REFUSE TO DO SO. *TR

WHILE DRIVING ON THE ROAD NORMALLY NO NOISES, VEHICLE WENT TO A COMPLETE STOP. I WOULDN'T START. WE TRY STARTING IT, DEAD STARTER AND BATTERY. BOUGHT A NEW STARTER AND NEW BATTERY ENGINE DOES NOT TURN AT ALL. ENGINE COMPLETELY STIFF. WENT TO THE SHOP, WE TRY TO TURN THE ENGINE BY HAND; COMPLETELY STIFF. THE DEALER IN PORT AU PRINCE, HAITI (SAFARI MOTORS) HAS MANY JEEP CHEROKEE WITH THE SAME ISSUE THEY DON'T EVEN KNOW WHAT TO DO AND CLIENTS ARE FRUSTRATED, VERY DISAPPOINTED WITH THE DEALER AND ALSO MOPAR OF AMERICA. THEY WILL NOT HELP ANYONE WITH A KNOWN ISSUE THIS VEHICLE HAS ALL AROUND THE WORLD. *TR