2008 JEEP GRAND CHEROKEE Complaints
View complaints related to 2008 JEEP GRAND CHEROKEE. The complaints found here are submitted by actual consumers with first hand experience. There are more than 720 complaints submitted for the 2008 JEEP GRAND CHEROKEE. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2008 JEEP GRAND CHEROKEE- WESTMINSTER, MD
THE VEHICLE HAS BEEN IN THE SHOP 6 TIMES IN 6 YEARS. THIS LATEST TIME CHRYSLER REFUSED TO HONOR THE WARRANTY. THE DEALER, WHO IS OUT OF BUSINESS DUE BECAUSE OF CHRYSLER SHUTTING THEM DOWN, WAS TO NOTIFY US OF AN INSPECTION WHEN IT CAME DUE. ALL THE OTHER DEALER I SPOKE TO CONFIRMED THIS, HOWEVER WE WERE NEVER NOTIFIED. THE REPAIRS WERE $1065 AND SHOULD HAVE BEEN UNDER WARRANTY PER THE DEALER WHICH DID THE REPAIRS. CHRYSLER HAS RETROACTIVELY CHARGED OUR WARRANTY AS WELL FROM LIFETIME TO 3 YEARS, EVEN THOUGHT WARRANTY WORK WAS DONE IN THE SAME YEAR. WE HAVE A BOOK THAT SAYS LIFETIME AND SHOULD BE COVERED AFTER INSPECTION. THE DEALER WHICH DID THE REPAIRS HAD NO ISSUES WITH THE VEHICLE OF APPROVING THE INSPECTION, CHRYSLER REFUSE TO DISCUSS WITH THE DEALER OR DISCUSS ANY FURTHER. YOU HAVE A SERVICE LIGHT FOR ALL SERVICES ON THE VEHICLE SO YOU DON'T FORGET, BUT YOU HAVE A 30 DAY INSPECTION WINDOW WITHOUT ANY WARNING OR NOTIFICATION. *TR
Source: NHTSA WEB SITE -
2008 JEEP GRAND CHEROKEE- RENSSELAER, NY
APPROXIMATELY 10 TIMES, WHILE DRIVING MY VEHICLE AT VARIOUS SPEEDS (10, 30 AND 70 MPH) MY VEHICLE HAS STALLED. ONE TIME, WHILE DRIVING 70 MILES, WITH MY CHILDREN IN THE CAR, MY VEHICLE STALLED WHILE IN THE OUTSIDE LANE. I HAD TO GET ACROSS FIVE LANES OF TRAFFIC, WITH NO POWER, INCLUDING NO POWER STEERING AND I BARELY MADE IT OVER. MY VEHICLE HAS ALSO STALLED WHILE PULLING OUT OF MY DEVELOPMENT, WHICH IS ON A ROAD THAT IS POSTED 45 MPH AND ON A BEND. SO WHEN I HAVE STALLED IN THE MIDDLE OF THE INTERSECTION, I HAVE CARS WHO ROUND THE BEND AT 45 MPH AND I, AND MY CHILDREN, OUR SITTING DUCKS UNABLE TO MOVE. IT IS ONLY A MATTER OF TIME BEFORE SOMEONE GETS KILLED. I BROUGHT IT THE DEALERSHIP, THEY KEPT IT FOR SEVERAL DAYS AND SEVERAL HUNDRED DOLLARS FOR THEM TO TELL ME THEY DO NOT KNOW WHAT IS WRONG. TWO THINGS TO NOTE: IT ALWAYS STALLS AFTER HITTING A BUMP, AND I CARRY APPROXIMATELY 30 KEYS AND RINGS ON THE CHAIN THAT HOLDS MY IGNITION KEY. I DO NOT THINK THAT THIS IS A COINCIDENCE AND I TAKE THIS VERY SERIOUSLY. MY CHILDREN, OTHER INNOCENT PEOPLE, OR MYSELF ARE GOING TO BE SERIOUSLY HURT OR KILLED AND I WANT THIS INVESTIGATED AGGRESSIVELY. *TR
Source: NHTSA WEB SITE -
2008 JEEP GRAND CHEROKEE- CAMARILLO, CA
I TOOK MY VEHICLE IN FOR THE N23 SAFETY RECALL AND MY 4 WHEEL DRIVE SYSTEM NO LONGER WORKS. THE WORK JEEP DID TO FIX THE RECALL HAS REMOVED CRITICAL FUNCTIONALITY OF THE VEHICLE. *TR
Source: NHTSA WEB SITE -
2008 JEEP GRAND CHEROKEE- LOXAHATCHEE, FL
WHILE TRAVELING AT 55 MILES PER HOUR ON SOUTHERN BLVD. IN WEST PALM BEACH THE KEY TURNED FROM THE ON TO THE OFF POSITION. THIS CAUSED A LOCKUP OF THE STEERING AND BRAKES. THE AUTOMOBILE RETURNED TO FULL FUNCTION WHEN THE KEY WAS TURNED BACK TO THE VERTICAL POSITION. THERE WERE NO KEYS OR WEIGHT HANGING FROM THE KEY AND IT JUST CLICKED OFF. THIS CONDITION WAS RECENTLY REPAIRED AT ARRIGO DODGE ON OKEECHOBEE BLVD. THE KEY NOW STICKS IN THE IGNITION. THE RADIO FAILED SOON AFTER AND IT WAS NOTED THAT FUSE 27 & 28 WERE COVERED IN LITHIUM GREASE FROM THE PRIOR REPAIR WHICH STOPPED THE FUSE FROM MAKING CONTACT WITH THE PLUG. CLEANING RESTORED THE RADIO FUNCTION, BUT KEY IS STILL STUCK IN THE IGNITION. LATER, THE COMPUTER STATED "KEY DAMAGED". *JS UPDATED 04/13/15. *JB
Source: NHTSA WEB SITE -
2008 JEEP GRAND CHEROKEE- LAS VEGAS, NV
TL* THE CONTACT OWNS A 2008 JEEP GRAND CHEROKEE. THE CONTACT STATED WHILE TRAVELING VARIOUS SPEEDS THERE WAS A HESITATION INTERMITTENTLY WHEN ENGAGING THE ACCELERATOR PEDAL. THE VEHICLE STALLED WITHOUT WARNING ON MULTIPLE OCCASIONS. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHO WAS UNABLE TO DIAGNOSE THE FAILURE ON THREE OCCASIONS. THE CONTACT HAD TO SHIFT INTO NEUTRAL GEAR, WAIT A FEW MINUTES AND ATTEMPT TO RESTART THE VEHICLE NUMEROUS TIMES. THERE WERE TIMES WHEN THE VEHICLE FAILED TO RESTART. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 61,300.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
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2008 JEEP GRAND CHEROKEE- LIVINGSTON, TX
TL* THE CONTACT OWNS A 2008 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE VEHICLE FAILED TO SHIFT INTO NEUTRAL. THE VEHICLE WAS TAKEN TO A PRIVATE MECHANIC WHERE IT WAS FOUND THAT THE ACTUATOR MODE SWITCH NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS CONTACTED ABOUT THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 86,000. THE VIN WAS UNAVAILABLE. UPDATED 06/17/14*LJ UPDATED 8/22/2017
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2008 JEEP GRAND CHEROKEE- VIENNA, VA
2008 JEEP GRAND CHEROKEE. CONSUMER WRITES IN REGARDS TO VEHICLE LOST ALL POWER WHILE DRIVING. *SMD THE CONSUMER STATED ON SEVERAL OCCASIONS THE VEHICLE LOST ALL POWER WHILE DRIVING ON THE HIGHWAY. THE ENGINE SHUT DOWN FOR NO APPARENT REASON. THE CONSUMER LOST THE ABILITY TO STEER AND BRAKE THE VEHICLE. THE VEHICLE LOST POWER ON SEVERAL DIFFERENT OCCASIONS. *JB
Source: CONSUMER LETTER -
2008 JEEP GRAND CHEROKEE- WICHITA, KS
TL* THE CONTACT OWNS A 2008 JEEP GRAND CHEROKEE 4X4. THE CONTACT STATED THAT HE RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 13V175000 (ELECTRICAL SYSTEM , POWER TRAIN) IN SEPTEMBER 2013. THE CONTACT STATED THAT ONCE HE HAD THE VEHICLE REPAIRED, HE WAS UNABLE TO USE THE 4-WHEEL DRIVE FUNCTION. THE VEHICLE WAS TAKEN TO THE DEALER ON MULTIPLE OCCASIONS BUT WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 95,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2008 JEEP GRAND CHEROKEE- EDMONTON, AL
LOST 4X4 DRIVE LOW RANGE. PROBLEM IS DIRECTLY RELATED TO THE "SAFETY RECALL N23 / NHTSA 13V-175 REPROGRAM FINAL DRIVE CONTROLLER MODULE" THAT A JEEP SERVICE CENTER HAD PREFORMED. I AM FROM NORTH CANADA WHERE WE HAVE SNOW FROM EARLY NOVEMBER TO MAY END IT'S NOT SAFE TO TRAVEL WITHOUT FUNCTIONAL 4 WHEEL DRIVE.DO WE HAVE TO WAIT TILL SOMEONE FREEZES TO DEATH OR DIES FROM DEHYADRATION IN DESERT UNTIL CHRYSLER DO SOMETHING. *TR
Source: NHTSA WEB SITE -
2008 JEEP GRAND CHEROKEE- BOSTON, MA
I HAVE PREVIOUSLY ENTERED A SIMILAR COMPLAINT FOR THIS SAME VEHICLE. THE ISSUE IS THAT THE VEHICLE STALLS/SHUTS OFF FOR NO REASON WHILE DRIVING. CHRYSLER IS UNABLE TO PROVIDE A RELIABLE FIX. THIS BEGAN IN MAY 2012 - MY VEHICLE SIMPLY SHUT OFF WHILE DRIVING IN ANY NUMBER OF CONDITIONS WHETHER IT BE ON THE HIGHWAY, SIDE ROADS, ETC. I REMOVED ALL EXCESS KEYS FROM MY KEY RING TO ENSURE THAT IT WAS NOT THE KEY BEING TOO HEAVY. BROUGHT THIS IN TO MY DEALERSHIP, THEY REPLACED THE WIN CONTROL MODULE BUT COULDN'T GUARANTEE THAT THIS WOULD FIX THE PROBLEM. VEHICLE STALLED ONCE WHILE DRIVING UNEXPECTEDLY ABOUT 9 MONTHS LATER. THEN VEHICLE STOPPED TWICE IN OCTOBER 2013. AT THAT TIME I BROUGHT THE VEHICLE TO ANOTHER DEALERSHIP. THEY AT FIRST WANTED TO REPLACE THE WIN MODULE. WHEN I TOLD THEM THAT WAS THE FIX FROM BEFORE AND IT DIDN'T WORK, THEY ADVISED THAT THE FRONT CONTROL MODULE BE REPLACED, AS THERE WAS A RECALL ON THIS BUT MY VEHICLE WAS ONE DAY PAST THE DATE OF MANUFACTURING IMPACT IN THE RECALL, BUT WAS HAVING THE SAME EXACT ISSUE. REPLACED FRONT CONTROL MODULE IN OCTOBER 2013. VEHICLE STOPPED UNEXPECTEDLY WHILE DRIVING AGAIN TWICE IN MARCH 2014 - ON MARCH 20TH AND MARCH 21ST. VEHICLE IS BACK AT THE DEALER WHERE THEY AGAIN WANT TO REPLACE THE WIN MODULE. AGAIN, THIS FIX WAS PROVIDED PREVIOUSLY AND DID NOT FIX THE CAR. EITHER THE WINS BEING PRODUCED BY CHYRSLER ARE ALL FAULTY AND I SOMEHOW HAVE GOTTEN 2 IN A ROW OR THERE IS AN UNDERLYING ISSUE THAT CANNOT BE FOUND OR ADDRESSED. THIS ISSUE IS VERY PREVALENT WITH 2008 GRAND CHEROKEES. CHRYSLER IS SITTING ON A VERY DANGEROUS ISSUE. *TR
Source: NHTSA WEB SITE