1997 JEEP GRAND CHEROKEE Complaints

View complaints related to 1997 JEEP GRAND CHEROKEE. The complaints found here are submitted by actual consumers with first hand experience. There are more than 680 complaints submitted for the 1997 JEEP GRAND CHEROKEE. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 1997 JEEP GRAND CHEROKEE
    - FRANKLIN, TN

    FUEL GUAGE IS NOT REGISTERING CORRECT LEVEL OF FUEL IN VEHICLE. DEALERSHIP INFORMED HER THAT IT SOUNDED LIKE FUEL SENDING UNIT COULD POSSIBLY BE DEFECTIVE, BUT HER VEHICLE WAS NOT INCLUDED IN RECALL 97V194000. *AK THE PART THAT CHRYSLER SENT TO MECHANIC WAS THE RECALL KIT PART, VEHICLE WAS MANUFACTURERED 6 MONTHS AFTER RECALL, HOWEVER STILL EXPERIENCED EXACT PROBLEM OF RECALLED VEHICLES. *JB

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 1997 JEEP GRAND CHEROKEE
    - ATLANTA, GA

    CONSUMER WAS TRAVELING 65MPH ON HIGHWAY AND HEARD A BANGING NOISE. THEN SHE HEARD METAL TO METAL SOUND. SHE WAS ABLE TO PULL OVER TO SHOULDERS, AND NOTICED THAT REAR PASSENGER'S TIRE TREAD SEPARATED. GOODYEAR, EAGLE LS.*AK

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 1997 JEEP GRAND CHEROKEE
    - HARRISVILLE, MI

    WHILE CONSUMER WAS TRAVLING AT 55MPH TRANSMISSION MALFUNCTIONED. *AK CONSUMER WAS TOLD THERE WAS A COMPLETE MECHANICAL BREAKDOWN IN THE TRANSMISSION. *SLC

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 1997 JEEP GRAND CHEROKEE
    - WEST PATERSON, NJ

    FRONTAL AIR BAGS FAILED TO DEPLOY. CONSUMER HIT ANOTHER VEHICLE WHEN OTHER VEHICLE CROSSED IN FRONT OF HER WHILE TRAVELING AT APPROXIMATELY 35 MPH. IMPACT OCCURRED ON RIGHT FRONT OF CONSUMER'S VEHICLE ,CAUSING $7500.00 IN DAMAGE. PLEASE PROVIDE ANY ADDITIONAL INFORMATION/ATTACHMENTS. *AK

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 1997 JEEP GRAND CHEROKEE
    - TITUSVILLE, FL

    IDLE PULLEY IN ENGINE BROKE AND DISCONNECTED FROM ENGINE WHILE VEHICLE WAS IN PARK. PLEASE PROVIDE ANY ADDITIONAL INFORMATION/ATTACHMENTS.*AK

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 1997 JEEP GRAND CHEROKEE
    - WALLAND, TN

    I HAD TO HAVE THE BRAKES AND ROTORS REPLACED BEFORE 12,000 MILES, UNDER WARRANTY. THE ROTORS FLAT SPOTTED AGAIN AT 16,635 MILES, SO THE DEALER SUGGESTED TO HAVE THEM TURNED, BOTH FRONT AND REAR @ $225.16. THEY ALSO TOLD ME THAT THIS IS A VERY COMMON THING TO HAVE DONE. I HAD TO RETURN TO THE DEALER TO HAVE NEW BRAKES AND ROTORS FOR THE FRONT AND REAR AGAIN ON 3/22/01 WITH ONLY 24366 MILES, WHICH WAS A COST OF $662.17 TO ME. THEY AGAIN SAID THAT THIS IS A VERY COMMON THING TO HAVE TO DO. I ALSO CALLED THE CUSTOMER SERVICE AT CHRYSLER AND THE DISTRICT REP. WOULD NOT GIVE ME ANY ASSISTANCE FOR THE COST OF THE REPAIRS. SO I REQUESTED THAT MY COMPLAINT BE FILED WITH THE REGIONAL CUSTOMER RELATIONS MGR. WHICH WAS ON 3/22/01 AND I STILL HAVE NOT RECEIVED A REPLY. I RECENTLY READ A REPORT CONCERNING CHRONIC PROBLEM VEHICLES IN WHICH CHRYSLER HAD TO BUY BACK. UNLESS I AM VERY STUPID HAVING TO HAVE MY BRAKES AND ROTORS REPLACED EVERY 6,000 TO 8,000 MILES FALLS INTO THE CHRONIC PROBLEM LIST. I PAID $30,000.00 FOR A VEHICLE WHICH I THOUGHT WOULD LAST ME FOR AT LEAST 10 -15 YEARS. APPARENTLY THEY DO NOT MAKE VEHICLES TO LAST THAT LONG ANY MORE. I HAVE NOT BEEN NOTIFIED OF A RECALL AND WHEN I TALKED WITH CUSTOMER SERVICE AT CHRYSLER I WAS TOLD THAT THERE HAD NOT BEEN A RECALL ON MY VEHICLE. I DO NOT FEEL SAFE DRIVING IT ANY MORE. I ESPICALLY WILL NOT ALLOW ANY PASSENGERS. I AM ALSO AFRAID OF HAVING TOTAL BRAKE FAILURE AND HAVE A SERIOUS ACCIDENT. I HOPE THAT I CAN GET SOMETHING DONE ABOUT THIS PROBLEM WHICH I FEEL CAN HAVE SERIOUS DAMAGES IF I HAVE TOTAL BRAKE FAILURE WHICH I'VE BEEN TOLD CAN HAPPEN.*AK

    Source: NHTSA WEB SITE
  • 1997 JEEP GRAND CHEROKEE
    - TUCKERTON, NJ

    DESPITE $7500 IN DAMAGE, THE COLLISION FAILED TO DEPLOY ANY OF THE AIRBAGS. THE MANUFACTURER WAS INFORMED BUT CHRYSLER CUSTOMER SERVICE EMPLOYEE WAS NOT INTERESTED IN TAKING DOWN THE INFORMATION. *AK

    Source: NHTSA WEB SITE
  • 1997 JEEP GRAND CHEROKEE
    - SUMMERS, CT

    FUEL GAUGE IS NO LONGER READING CORRECTLY, IT GOES FROM EMPTY TO FULL, ETC. THERE WAS A RECALL ON FUEL SENDING UNIT, BUT THIS VEHICLE WAS NOT AFFECTED.*AK

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 1997 JEEP GRAND CHEROKEE
    - WALDEN, NY

    NO INCIDENT JUST AFRAID THAT REAR DIFFERENTIAL WILL BLOW UP WHILE IM DRIVING BROUGTH TO THE ATTENTION TO JEEP IN BEACON N.Y. BUT THEY REPLACED FRONT DRIVE SHAFT I AGAIN COMPLAINED AND WAS TOLD THATS JUST TYPICAL HOW JEEPS DRIVE.*AK

    Source: NHTSA WEB SITE
  • 1997 JEEP GRAND CHEROKEE
    - MINONG, WI

    REAR ROTORS HAVE COMPLETELY RUSTED OUT AND ARE COMING APART, INCLUDING EMERGENCY PARK BRAKE SHOES. *AK

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE