1998 JEEP GRAND CHEROKEE Complaints

SHIFTED OUT OF PARK TO REVERSE WHILE IDLING, WHILE I WAS BEHIND THE VEHICLE CLEARING SNOW FROM UNDER MY GARAGE DOOR. IF THE DRIVERS SIDE DOOR HAD NOT BEEN LEFT OPEN AND CAUGHT ON THE SIDE OF THE GARAGE, THE JEEP WOULD HAVE RUN ME OVER.*AK

THE VEHICLE VIBRATES AND PULLS TO THE RIGHT WHEN THE BRAKE IS APPLIED, POSSIBLY DUE TO ROTORS PROBLEM. THE CONSUMER RECEIVED RECALL ON THE SAME PROBLEM AND GOT ROTORS REPLACED. A YEAR LATER THE BRAKE PROBLEM REOCCURED AND THE ROTORS HAD TO BE RESURFACED. HOWEVER THE PROBLEM WAS STILL NOT FIXED. *YH

CONSUMER PLACED VEHICLE IN PARK IN DRIVEWAY. SHE STEPPED OUT AND WAS BEHIND THE VEHICLE. VEHICLE JUMPED OUT OF GEAR AND ROLLED FORWARD DOWN DRIVEWAY. CONSUMER THEN JUMPED INTO VEHICLE ATTEMPTING TO STOP IT, BUT WAS ONLY ABLE TO STEER IT AWAY FROM TRAFFIC AND CHILDREN. BUT, IT WENT INTO A TREE WHICH CAUSED SEVERE DAMAGE TO VEHICLE.*AK *YH

PE 01 021/ INADVERTENT ROLLAWAY: ON THREE OCCASIONS VEHICLE HAD JUMPED OUT OF PARK INTO REVERSE WHILE PARKED, FIRST, IT BACKED UP ON A CONCRETE CURB. SECONDLY, DRIVER WAS STILL IN VEHICLE, AND THIRDLY BACKED INTO ANOTHER VEHICLE AND HIT A FENCE. DEALER WAS NOTIFIED, AND WAS UNWILLING TO ASSIST IN THIS MATTER. *AK CONSUMER WILL NOT DRIVE VEHICLE BECAUSE OF THE FAULTY INTERLOCK SYSTEM, CHRYSLER WILL NOT ASSIST CONSUMER. *SLC

VEHICLE WAS SERVICED BY DEALERSHIP ON 8/9/2000 FOR A RECALL ISSUED BY JEEP REGARDING DEFECTIVE FROM BRAKE ROTORS. ROTORS WERE REPLACE BY DEALERSHIP, ALONG WITH A CHARGE OF $100 FOR NEW PADS (VEHICLE ONLY HAD 23,175 MILES). BRAKES WORKED FINE PRIOR TO THE RECALL, HOWEVER SINCE THE REPAIR THEY SQUEAK FROM TIME TO TIME AND HAD BEGUN TO GET WORSE. ON 8/9/2001, THE VEHICLE WAS RETURNED TO THE DEALERSHIP TO RESOLVE THE PROBLEM. DEALERSHIP REFUSHED TO REPLACE PARTS, COMMENTING "IT IS A KNOW PROBLEM THE JEEPS HAVE A PROBLEM WITH THEIR FRONT BRAKES. IT IS NOT UNCOMMON FOR A JEEP WITH NEW BRAKE PADS TO EAT THROUGH THE ROTORS IN LESS THAN 9,000 MILES. IT YOU WANT IT FIXED YOU WILL HAVE TO PAY FOR THE REPAIRS." THE REPAIR INVOICE NOW STATES "VEHICLE NEEDS ROTORS, CUSTOMER DECLINE AT THIS TIME" BECAUSE I WILL NOT PAY THEM TO FIX A KNOWN JEEP DEFECT. PROBLEM WAS THEN BROUGHT TO THE ATTENTION OF CHYSLER CUSTOMER SERVICE WHOSE SOLUTION WAS THAT I BE REQUIRED TO PAY ANOTHER ONE OF THEIR DEALERSHIPS $75 FOR INSPECTION OF THE BRAKES SO THAT THEY COULD PROCESS A REPORT. THEIR RESPONSE WAS THAT THEY WOULD WORK WITH ME TO REVIEW THE PARTS, HOWEVER IT WOULD BE MY RESPONSIBILITY TO PAY FOR THE $75 INSPECTION. I AM NOW STUCK WITH THE OPTION OF PAYING CHYRSLER AN ADDTIONAL $75 (WITH NO GUARANTEE THAT THEY WILL EVEN FIX THE PROBLEM THAT THEY CREATED) OR PAY FOR THE REPAIRS OUT OF MY OWN POCKET. REPLACING ONE SET OF DEFECTIVE ROTORS WITH ANOTHER SET OF DEFECTIVE ROTORS IS NOT CLOSURE ON A RECALL.*AK

WHILE TAKING OUT A STROLLER AND PUTTING IT ON SIDE, PARKING PAWL JUMPED FROM PARK TO REVERSE, MAKING VEHICLE TO CRASH INTO A TREE. CONSUMER HAD CONTACTED MANUFACTURER, AND THEY SAID THEY WILL SEND A TECHNICIAN TO DEALER AREA TO INSPECT VEHICLE. *AK THE GEAR SHIFT WOULD STICK DUE TO A DESIGN FLAW. *YH

LEVER WILL SHIFT FROM DRIVE ONE TO DRIVE TWO. DEALER IS INSPECTING VEHICLE AT OWNER'S EXPENSE. PLEASE PROVIDE ADDITIONAL INFORMATION.*AK

TRANSMISSION WOULD SLIP OUT OF GEAR AND RPMS WOULD RISE. THIS WOULD CAUSE VEHICLE TO JERK FORWARD WHILE DRIVING. PROBLEM ONLY HAPPENS WHEN GEARS ARE BETWEEN 2ND & 3RD, AND TRAVELING BETWEEN 25 AND 45MPH.*AK

VEHICLE JUMPED FROM PARK TO REVERSE. CONSUMER WAS NOT PARKED ON A INCLINE. DEALER HAS BEEN CONTACTED. PLEASE PROVIDE FURTHER DETAILS.*AK

VEHICLE JUMPED FROM PARK TO REVERSE CAUSING DRIVER'S SIDE DOOR TO BE KNOCKED OFF THE HINGES. IT CONTINUED MOVING AND HIT A PARKED VEHICLE. FINALLY IT STOPPED WHEN IT HIT THE WALL. REPAIRS TOTALED THREE THOUSAND DOLLARS. DEALER HAS BEEN CONTACTED.*AK CONSUMER SUFFERED INJURIES.*JB