2004 JEEP GRAND CHEROKEE Complaints

THIS JEEP WAS RECALLED 11/08/2012 FOR AN AIR BAG PROBLEM. I HAVE CONTACTED JEEP MANY TIMES WITH NO REAL PROGRESS. JEEP SENT ME CONFIRMATION OF THE RECALL AND ITS BEEN OVER 6 MONTHS AND TODAY "06/03/2013" I CALLED JEEP AND THEY DO NOT HAVE ANY IDEA OF A DATE THEY CAN FIX IT. ACCORDING TO THE LETTER IF ITS NOT FIXED IN A REASONABLE AMOUNT OF TIME I SHOULD COMPLAIN. I CALL OVER 6 MONTHS VERY UNREASONABLE! WILL JEEP PAY FOR A RENTAL TILL THIS IS DONE. I DON'T FEEL SAFE DRIVING A CAR WHERE THE AIR CAN DEPLOY AT ANY TIME.

AT VARIOUS SPEEDS WHEN GOING UP HILL LOOSES POWER AND HAVE TO TAKE FOOT OFF GAS AND AGAIN TO GIVE GAS TO RUN. ONE TIME CAR TOTALLY TURNED OFF. *TR

BOTH BRAKE LIGHT LAMPS APPEARED TO BE BLOWN. PLASTIC AROUND THE LAMPS ARE SCORCHED AND DISCOLORED TO BROWN. THE BLACK PLASTIC UNDER THE CONTACTS ON THE LARGER LIGHT HOUSING ASSEMBLY HAVE MELTED AND DROPPED AWAY LOWER THAN THE CONTACTS ON THE LIGHT ASSEMBLY SOCKET CAN REACH, THEREFORE CONTINUITY IS BROKEN AND NEITHER LIGHT WILL WORK. PLASTIC UNDER THE CONTACTS IS NOW DETERIORATING AND CRACKING DUE TO THE HEAT OF THE BULB OR TOO MUCH CURRENT DRAW. THIS LAMP IS ALSO THE NIGHTTIME RUNNING LAMP SO IT WILL BE ON CONSTANTLY DURING THE EVENING HOURS. IT CONCERNS ME THAT THE PLASTIC AROUND THIS LAMP IS DEFECTIVE AND CANT TAKE THE HEAT TO THE POINT THAT L/R BRAKE LIGHT SYSTEM FAILS. OTHER BULBS AND SOCKETS IN USE IN THIS ASSY. DON'T APPEAR TO BE AFFECTED. IS THERE A FIRE HAZARD? *TR

DRIVER'S SIDE FRONT LEFT SEAT BRACKET HAS SHEARED WHILE GOING OVER HILLY ROADS. SEAT NOW LEANS WHILE TURNING AND ACCELERATING. *TR

MY 2004 JEEP GRAND CHEROKEE FRONT DRIVERSIDE SEAT FRAME CRACKED. I WAS JUST SITTING IN THE CAR WHEN IT WENT POP. NOW THE SEAT ROCKS AND IS VERY DANGEROUS. THE FEDERAL GOVERNMENT NEEDS TO INVESTIGATE BEFORE SOMEONE GETS KILLED. THERE ARE 100'S OF COMPLAINTS ONLINE ABOUT THIS PROBLEM WHEN IS THE GOVERNMENT GOING TO DO SOMETHING. *TR

TL* THE CONTACT OWNS A 2004 JEEP GRAND CHEROKEE. THE CONTACT STATED WHILE EXITING THE VEHICLE, HE HEARD A LOUD CLANKING SOUND. THE DRIVER'S SEAT TRACK WAS FRACTURED AND THE FAILURE OCCURRED THREE TIMES. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE TECHNICIAN VERIFIED THE ELECTRIC SEAT FRAME NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 20,000 AND THE CURRENT MILEAGE WAS 108,000. *TR

I AM WRITING ABOUT A SAFETY RECALL I RECEIVED IN JANUARY 2013. THE RECALL M35/NHTSA 12V-527 DEALS WITH DEPLOYMENT OF AIR BAGS DUE TO AN ELECTRICAL ISSUE. I HAVE FOLLOWED MULTIPLE TIME WITH CHRYSLER ON WHEN THE PARTS WILL BE AVAILABLE TO FIX THE PROBLEM. AS OF TODAY, THEY STILL HAVE NO IDEA. I AM CONCERNED THAT WE ARE DRIVING A CAR WITH SUCH A DANGEROUS RECALL AND THE MANUFACTURER IS NOT ADDRESSING THE ISSUE. IT APPEARS THEY DID THE REQUIRED PART - SEND OUT THE NOTIFICATION; HOWEVER, THEY ARE NOT ADDRESSING OR FIXING THE ISSUE. *TR

TL* THE CONTACT OWNS A 2004 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED RECALL NOTICE NHTSA CAMPAIGN ID NUMBER 12V527000 (AIR BAGS: INADVERTENT AIR BAG DEPLOYMENT). THE CONTACT STATED THAT THE PARTS WERE NOT AVAILABLE FOR THE REPAIR. THE MANUFACTURER WAS CONTACTED BUT WERE UNABLE TO PROVIDE AN ESTIMATED TIME OF ARRIVAL FOR THE PARTS. THE CURRENT MILEAGE WAS 189,000. THE CONTACT DID NOT EXPERIENCE A FAILURE.

THE DRIVER SEAT IN MY VEHICLE HAD STARTED TO BECOME LOOSE AND FURTHER INSPECTION SHOWED A BROKEN SEAT BRACKET. IN ONLINE SEARCHES I HAD FOUND THIS WAS A COMMON ISSUE WITH THIS MODEL (1999-2004 JEEP GRAND CHEROKEE), SO COMMON IN FACT THAT A WEBSITE (HTTP://WWW.JEEPSEATBRACKET.COM/) SELLING AN IMPROVED SEAT FRAME WAS DEVELOPED FOR THIS EXACT ISSUE. THIS SEEMS TO BE A SAFETY CONCERN AS I CAN'T IMAGINE THE SEAT BELT BEING AS EFFECTIVE IF THE SEAT ISN'T PROPERLY ALIGNED AND I HAVE FOUND NO RECALL NOTICE FOR THIS ISSUE. I UNDERSTAND NORMAL WEAR AND TEAR ON VEHICLES BUT IT APPEARS BASED ON THE NUMBER OF COMPLAINTS I WAS ABLE TO FIND ONLINE THAT THIS IS MORE A POORLY MANUFACTURED PRODUCT THAN A WEAR AND TEAR ISSUE. *TR

TL* THE CONTACT OWNS A 2004 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHILE DEPRESSING THE BRAKES, THE STEERING WHEEL BEGAN TO SHAKE ABNORMALLY. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSIS. THE TECHNICIAN STATED THAT THE STEERING GEAR BOX WOULD HAVE TO BE REPLACED. THE CONTACT REFERENCED NHTSA CAMPAIGN ID NUMBER: 03V079000 (STEERING) BUT WAS ADVISED BY THE MANUFACTURER THAT THE VIN WAS NOT INCLUDED IN THE RECALL. THE VIN WAS NOT AVAILABLE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 18,000. *TR