2004 JEEP GRAND CHEROKEE Complaints
View complaints related to 2004 JEEP GRAND CHEROKEE. The complaints found here are submitted by actual consumers with first hand experience. There are more than 1,250 complaints submitted for the 2004 JEEP GRAND CHEROKEE. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
-
2004 JEEP GRAND CHEROKEE- AGUSA, GA
TL* THE CONTACT OWNS A 2004 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE VEHICLE FAILED TO START. THE VEHICLE WAS TAKEN TO A PRIVATE MECHANIC WHERE IT WAS DIAGNOSED THAT THE BATTERY, POLE, STARTER AND ALTERNATOR NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS UNKNOWN AND THE CURRENT MILEAGE WAS 151,695. *TR
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2004 JEEP GRAND CHEROKEE- NORFOLK, VA
I WAS GETTING INTO MY CAR AND SAT IN THE DRIVER SIDE SEAT. I HEARD A POPPING SOUND AND MY SEAT MOVED. I GOT OUT OF MY CAR TO CHECK MY SEAT AND NOTICE IT WAS LOOSE. *TR
Source: NHTSA WEB SITE -
2004 JEEP GRAND CHEROKEE- COHOES, NY
I HAVE A 2004 JEEP GRAND CHEROKEE WERE I FIRST EXPERIENCED PROBLEMS IN OCT 2012 WITH THE HARNESS WIRES AND I TOOK IT TO THE DEALER AND THEY REPAIRED THE WIRES INSIDE THEN AGAIN 4 MONTHS LATER IT HAPPENED AGAIN AND I JUST HAD THEM REPLACE THEM A 3RD TIME 03/13 /13 AND AFTER 2 WEEKS OF HAVING IT HOME NOW MY JEEP WONT START I HAVE IT TOWED TO DEALER ONCE AGAIN THEY SAID I NEED A CRANK SHAFT SENSOR REPLACED I HAVE THEM REPLACE IT AND THEY TELL ME IT WASN'T THE PROBLEM THAT NOW I NEED TO CHANGE THE PCM SO I BOUGHT THE PART AND PUT IT IN 650 LATER CAR STILL NO START SO NOW I CHANGED THE CAM SHAFT SENSOR AND STILL TRIES TO START BUT JUST WONT I AM STRESSED I HAVE SMALL CHILDREN AND NO CAR NOW I CANT KEEP DISHING OUT MONEY TO THESE DEALERS FOR FIXES THAT AREN'T NECESSARY I REALLY NEED SOME HELP. *TR
Source: NHTSA WEB SITE -
2004 JEEP GRAND CHEROKEE- BRIGHTWOOD, OR
ELECTRIC WINDOWS AND LOCKS STOPPED WORKING. FOUND BROKEN WIRE IN DRIVER SIDE DOOR HARNESS. REPAIRED THE WIRE AND THEN RF DOOR HARNESS WIRES BROKEN. REPAIRED THOSE WIRES AND NOW HARNESS CONTACT IN RF DOOR PANEL CONNECTION IS FAULTY. WINDOW AND LOCKS DO NOT WORK UNLESS YOU WRIGGLE CONNECTOR. RR DOOR DOES NOT LOCK. REPLACE WINDOW AND DOOR SWITCH BUT DID NOT SOLVE THE PROBLEM. *TR
Source: NHTSA WEB SITE -
2004 JEEP GRAND CHEROKEE- CADILLAC, MI
TL* THE CONTACT OWNS AN EVENFLO DISCOVERY 209 CHILD RESTRAINT SEAT, MANUFACTURED JUNE 2007. THE CHILD SEAT WAS BEING UTILIZED IN A 2004 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE LEVER THAT TIGHTENED THE STRAPS WAS FRACTURED, CAUSING THE ENTIRE SAFETY SEAT TO BECOME UNUSABLE. THE FAILURE OCCURRED OUTSIDE OF THE VEHICLE. THE CHILD WAS NOT IN THE SAFETY SEAT AT THE TIME OF THE FAILURE. THE MANUFACTURER WAS NOT CONTACTED.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
-
2004 JEEP GRAND CHEROKEE- CARSON CITY, NV
SEAT BRACKET IS BROKEN, RESULTING IN ENTIRE SEAT BEING LOOSE. REPAIRED A FEW YEARS BACK AT THE DEALER BY REPLACING ENTIRE BRACKET. OBVIOUSLY, THE PART IS DEFECTIVE, AS THERE ARE HUNDREDS OF COMPLAINTS OF THE EXACT SAME THING HAPPENING IN THE NHTSA ON LINE DATABASE. *TR
Source: NHTSA WEB SITE -
2004 JEEP GRAND CHEROKEE- ELLINGTON, CT
FIRST STARTED IN NOV 2009 DRIVER SIDE DOOR CONTROLS WON'T WORK, DOME LIGHTS GO ON WITH HEADLIGHTS, REPAIRED BROKEN WIRE. JUNE 2010, DRIVERS DOOR IS INOPERABLE WINDOW STUCK DOWN, CANNOT LOCK DOORS, REPAIRED WIRING HARNESS IN DOOR. DEC. 2011 WINDOWS AND DOOR LOCKS WERE INOPERABLE. - MADE WIRING REPAIR., JAN 2013 DOOR LOCKS AND WINDOWS INOPERABLE, DOME LIGHT STAYS ON WHILE DRIVING OR ELSE YOU LOOSE CONTROL PANEL LIGHTS.-REPAIRED DOOR HARNESS IN RR AND RF DOORS-WAS TOLD THIS IS LAST TIME THEY CAN REPAIR HARNESSES AND NEXT TIME THIS HAPPENS IT WILL COST $2,000 TO REPLACE ALL WIRING. THIS SEEMS RIDICULOUS AND THE DEALERSHIP MENTIONED THEY HAVE HAD THIS PROBLEM BEFORE WITH JEEPS. I DO NOT SEE HOW THIS SHOULD KEEP MALFUNCTIONING IF NO DAMAGE OR ABUSE HAS HAPPENED TO THE VEHICLE. I BELIEVE JEEP SHOULD STAND BEHIND THEIR VEHICLE AND REPAIR THE WIRING HARNESS AT NO CHARGE UNTIL THEY COME UP WITH A BETTER SYSTEM OF WIRING HARNESSES THROUGH THE DOORS. *TR
Source: NHTSA WEB SITE -
2004 JEEP GRAND CHEROKEE- CLERMONT, FL
TL* THE CONTACT OWNS A 2004 JEEP GRAND CHEROKEE . THE CONTACT STATED THAT THE AIR BAG WARNING LIGHT WAS ILLUMINATED. THE CONTACT LATER RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 12V527000(AIR BAGS) AND TOOK THE VEHICLE TO THE DEALER FOR INSPECTION AND REPAIRS. THE DEALER ADVISED THE CONTACT THAT THE PARTS NEEDED FRO THE RECALL SERVICE WERE NOT AVAILABLE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED AND ADVISED THAT THE PARTS WOULD BECOME AVAILABLE AT A LATER DATE. THE FAILURE MILEAGE WAS 140,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2004 JEEP GRAND CHEROKEE- SOMERSET, MA
AS I WAS TRYING TO PULL OUT INTO TRAFFIC THE JEEP WOULD NOT MOVE IT WAS LIKE IT WAS IN NEUTRAL. I NOTICED THAT THE PNRD WERE ALL LIT UP. I HAD TO STOP AND PUT CAR IN PARK THEN TRY AGAIN AND IT WORKED HOWEVER WHEN I GOT ON THE HIGHWAY IT DID THE SAME THING. WHEN I GOT HOME I CALLED MY MECHANIC BECAUSE THE CHECK ENGINE LIGHT WAS ON AND THE CODE WAS P0700. I HAVE DONE SOME RESEARCH ONLINE AND FOUND THAT ALOT OF OTHER JEEP OWNERS HAVE HAD THE SAME PROBLEM BUT THERE ARE NO RECALLS ON IT. *TR
Source: NHTSA WEB SITE -
2004 JEEP GRAND CHEROKEE- OMAHA, NE
I WAS GETTING INTO THE VEHICLE AND THE SEAT FRAME BROKE DISLODGING THE SEAT ON THE DRIVER'S SIDE. *TR
Source: NHTSA WEB SITE