1996 JEEP GRAND CHEROKEE Complaints

WHILE DRIVING AT HIGHWAY SPEEDS VEHICLE HAD FATIGUE FAILURE ON THE STEERING DRIVE PULLEY, RESULTING IN LOSS OF STEERING.*AK

FRONT BRAKE ROTOR PROBLEM WAS COVERED BY DAIMLER RECALL 879. SEEMS THAT REAR BRAKE ROTORS SHOULD HAVE BEEN COVERED, TOO, SINCE THEY NEEDED TO BE REPLACED FOR THE SAME REASON OF CORROSION. *AK

VEHICLE EXPERIENCED FAILURE OF THE RECALL COMPONENT (00V-136) PRIOR TO RECALL NOTIFICATION, CONSUMER IS REQUESTING REIMBURSEMENT. *MJS

VEHICLE EXPERIENCED FAILURE OF THE RECALL COMPONENT (00V-136) PRIOR TO RECALL NOTIFICATION, OWNER REQUESTING REIMBURSEMENT. *MJS

WHILE DRIVING ON A HIGHWAY REAR WHEELS LOCKED. VEHICLE WAS TOWED TO A DEALER AND TECHNICIAN SAID THAT REAR AXLE HAD BURNED OUT AND NEED TO BE REBUILT.*AK

WHILE DRIVING DOWN A RESIDENTIAL STREET POWER STEERING SUDDENLY DID NOT RESPOND. AFTER LOOKING UNDER THE HOOD I NOTICED THE POWER STEERING PUMP WAS DETACHED FROM THE MOTOR MOUNTING. THIS BRACKET HAD SEPARATED IN THREE PLACES. I TOOK THIS PART TO THE DEALER AND WAS TOLD THAT THEY NEW THIS WAS A DEFECTIVE PART AND THEY HAD ALREADY IMPROVED THESE WITH A NEW BRACKET BUT IT WAS NOT THEIR RESPONSIBILITY TO REPLACE THEM. IF THIS WOULD HAVE HAPPENED AT HIGHWAY SPEED ON A CURVE THIS MAY NOT HAVE BEEN A PLEASANT ENDING AS TOTAL STEERING LOSS WAS EXPERIENCED.*AK

VEHICLE VIBRATION AND LOAD ROARING NOISE REPORTED 3 TIMES TO DEALERSHIP. DRIVESHAFT WAS ORDERED BUT THE PARTS WERE ON BACK-ORDER. WE WERE TOLD THE VEHICLE WAS SAFE TO DRIVE, BUT THE DRIVESHAFT VIBRATION CAUSED THE TRANSFER CASE TO BLOW APART ON THE INTERSTATE AT 70MPH. THIS NEARLY CASED THE VEHICLE TO GO OUT OF CONTROL. DEALERSHIP THEN SAID THE FAILURE WAS DUE TO VEHICLE ABUSE, BUT WE HAD AN INDEPENDENT MECHANIC AND OUR AUTO INSUANCE CLAIMS ADJUSTER CERTIFY THAT THE TRANSFER CASE FAILURE WAS DUE TO THE EXCESSIVE VIBRATION OF THE DRIVE SHAFT. THE BOTTOM LINE: DEALERSHIP KNEW WE WERE DRIVING AN UN-SAFE VEHICLE AND TRIED TO COVER THEIR ERROR BY ACCUSING THE CUSTOMER OF VEHICLE ABUSE. *AK

WHEN SHIFTING TRANSMISSION FROM PARK TO REVERSE, THE TRANSFER CASE SLIPS OUT FROM 4-LOW TO NEUTRAL. *AK

DEFECTIVE STEERING BOX HAVE BEEN REPLACED TWICE WITHIN 1 MONTH WHICH IS CAUSING FAILURE OF SWAY BAR.PLEASE PROVIDE FURTHER INFORMATION.*AK

I WANT TO KNOW IF THE TIME I USED THE TEMPORARY SPARE, IN THE REAR OF THE CAR FOR A FLAT TIRE, HAD ANYTHING TO DO WITH THE REAR DIFFERENTIAL BREAKING. I RODE ON THE TEMPORARY SPARE FOR APPROXIMATLEY 150 MILES AND THE REAR DIFFERENTIAL BROKE DOWN APPROXIMATELY 10 MONTHS LATER.