2004 JEEP GRAND CHEROKEE Complaints
View complaints related to 2004 JEEP GRAND CHEROKEE. The complaints found here are submitted by actual consumers with first hand experience. There are more than 1,250 complaints submitted for the 2004 JEEP GRAND CHEROKEE. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
-
2004 JEEP GRAND CHEROKEE- PORT ST LUCIE , FL
DRIVERS SEAT, LEFT SIDE FRONT AND REAR BRACE HOLDING SEAT TO FLOOR CRACKED APART. I HAVE READ THAT MANY JEEPS FROM THIS TIME PERIOD HAVE HAD THIS PROBLEM OF SEPARATION DUE TO INFERIOR / THIN STEAL AS THE BRACKET. FIXING IS BY WELDING - DOES NOT HOLD AND ENTIRE BRACKET HOLDING THE SEAT TO THE FLOOR NEEDS TO BE REPLACED. *TR
Source: NHTSA WEB SITE -
2004 JEEP GRAND CHEROKEE- METOLIUS, OR
I HAD A COLLISION WITH A DEER AND MY AIRBAGS DID NOT DEPLOY! MY BRAKES DID NOT WORK, AND MY STEERING WAS DYSFUNCTIONAL! *TR
Source: NHTSA WEB SITE -
2004 JEEP GRAND CHEROKEE- OLD TOWN, ME
TL* THE CONTACT OWNS A 2004 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE INTERIOR LIGHTS FAILED TO SHUT OFF AUTOMATICALLY AFTER ENTERING THE VEHICLE. THE CONTACT ALSO STATED THAT THE WINDOW CONTROL MODULE FAILED TO OPEN OR CLOSE THE WINDOWS AND THE DOOR LOCKS FAILED TO FUNCTION. THE VEHICLE WAS NOT TAKEN TO A MECHANIC FOR DIAGNOSTIC TESTING. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 74,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2004 JEEP GRAND CHEROKEE- SCHERTZ, TX
MY JEEP BRAKE LIGHTS ARE DEFECTIVE. WHEN I PRESS THE BRAKES, THE TAIL LIGHTS TURN OFF AND DO NOT GLOW. THEY HAVE BEEN REPAIRED MULTIPLE TIMES WITHOUT SUCCESS. CAN CHRYSLER PLEASE RECALL THE DEFECT??? THANKS. *TR
Source: NHTSA WEB SITE -
2004 JEEP GRAND CHEROKEE- CHICOPEE, MA
THE DRIVERS SIDE SEAT TRACK HAS BROKEN ON TWO SIDES. THIS IS DUE TO A DEFECTIVE PART ON THE SEAT TRACK WHERE THE METAL IS TOO THIN AND HAS CRACKED. I HAVE READ COMPLAINT AFTER COMPLAINT ONLINE. THIS NEEDS TO BE RECALLED BEFORE SOMEONE IS HURT OR KILLED. I CANNOT EVEN FIND ONE TO REPLACE IN A SALVAGE YARD DUE TO THE FACT THAT IT IS SUCH A COMMON PROBLEM, PEOPLE HAVE BOUGHT ANY ONE THAT IS AVAILABLE. *TR
Source: NHTSA WEB SITE -
-
2004 JEEP GRAND CHEROKEE- JOSHUA TREE, CA
THE FRONT DRIVER'S SEAT FRAME WELD ON THE LEFT SIDE HAD PREVIOUSLY BROKEN ON ME. NOW THE FRAME WELD HAS BROKEN ON THE RIGHT SIDE OF THE SEAT WHERE THE BASE OF THE SEAT MEETS THE SEAT BACK CAUSING THE SEAT TO TILT BACK AND TO THE RIGHT. THE WHOLE SEAT NOW WOBBLES. THIS IS A DEFECT IN THE SEAT FRAME DESIGN BECAUSE THE BREAKS ARE AT WELD POINTS. THE METAL IS THIN AT THESE POINTS. *TR
Source: NHTSA WEB SITE -
2004 JEEP GRAND CHEROKEE- MOUNT ARLINGTON, NJ
I OWN A 2004 JEEP CHEROKEE WHICH HAS AN ELECTRICAL ISSUE WHERE THE POWER WINDOWS, DOOR LOCKS AND EVERYTHING ON THE DRIVERS SIDE DOOR CONTROL PANEL DO NOT WORK AS WELL AS THE INTERIOR LIGHTS DO NOT TURN OFF, ALL CAUSING A SAFETY ISSUE.I FOUND OUT THIS IS A KNOWN ISSUE WITH JEEP CHEROKEES DUE TO THE WIRING INSIDE THE FRONT DRIVERS SIDE DOOR. I HAD THIS ISSUE IN 2009 AFTER AT ABOUT 46,000 MILES. WHEN CALLING THE DEALERSHIP I WAS TOLD THAT THIS IS A KNOWN ISSUE AND THE DEALERSHIP GIVE ME AN EXACT PRICE OVER THE PHONE AS THEY KNEW OF THIS ISSUE. SINCE THE DEALERSHIP WAS VERY RUDE AND PRICE WAS VERY HIGH.I HAD THE REPAIRS DONE AT A HIGHLY REGARDED REPAIR SHOP WHICH SPECIALIZES IN ELECTRICAL WORK WHICH COST $201 BUT NOW (AT 80,000 MILES) THE EXACT SAME ISSUE HAS HAPPENED AGAIN DUE TO THE OPENING AND CLOSING OF THE FRONT DRIVERS SIDE DOOR. THE WIRING HARNESS IS LOCATED ON THE DRIVER'S SIDE DOOR, BUT THE HARNESS IS TOO SMALL TO SUSTAIN ALL OF THE WIRES. WHEN THE DOOR IS OPENED, THE WIRES COME OUT OF THE HARNESS AND BREAK, WHICH CAUSES EVERYTHING ON THE DRIVERS SIDE DOOR PANEL NOT TO WORK. THIS INCLUDES THE POWER WINDOWS, DOOR LOCKS, INTERIOR LIGHTS AND POWER MIRRORS ALL OF WHICH CAUSE A SAFETY HAZARD. I BELIEVE THAT THIS SHOULD BE A RECALL FOR JEEP THAT THEY SHOULD FIX FREE OF CHARGE ESPECIALLY SINCE THIS IS A KNOWN ISSUE. I FEEL THAT IT'S VERY RECKLESS OF JEEP TO NOT RECALL THIS KNOWN SAFETY ISSUE AND ALLOW THEIR CUSTOMERS TO DRIVE WITH WINDOWS AND DOOR LOCKS THAT TO NOT WORK OR INTERIOR LIGHTS THAT DO NOT TURN OFF. IN ORDER TO TURN OFF THE INTERIOR LIGHTS I HAD TO REMOVE THE FUSE WHICH CAN BE VERY DANGEROUS AT NIGHT AND MAKES IT VERY DIFFICULT SEE ANY OF THE INSTRUMENTS. THIS CAR IS USED BY MY HANDICAPPED WIFE AND DUE TO THIS ISSUE I WILL NOT LET HER DRIVE AT NIGHT AS I FEEL THIS CAR IS VERY UNSAFE IN IT'S CURRENT STATE. *TR ...VIDEO AVAILABLE
Source: NHTSA WEB SITE -
2004 JEEP GRAND CHEROKEE- HENDERSON , KY
THE DRIVER WAS DRIVING AROUND A CURVE. AN ONCOMING VEHICLE CROSSED THE CENTER LINE. THE DRIVER OF THE JEEP MOVED OVER TO AVOID A HEAD ON COLLISION AND THE JEEP WENT OVER AND EMBANKMENT AND HIT FRONT END AND FLIPPED FIVE TIMES. THE DRIVER WAS EJECTED FROM THE VEHICLE. HER DAUGHTER WAS IN A CAR SEAT. THE DRIVER SUSTAINED MULTIPLE INJURIES AND FRACTURES OF THE SPINE, PELVIS, RIBS AND ALSO MISCARRIED. THE CAR WAS A TOTAL LOSS. WE HAVE PICTURES. *TR
Source: NHTSA WEB SITE -
2004 JEEP GRAND CHEROKEE- BRAZORIA, VT
AIR BAG LIGHT CAME ON MY 2004 JEEP GRAND CHEROKEE AND I SAW IN THE NEWSPAPER THAT THEY HAVE BEEN RECALLED BECAUSE OF AIR BAGS GOING OFF AND RECALLS WOULD BE SENT OUT IN JANUARY BUT IF YOUR LIGHT WAS ON TAKE IT IN TO A DEALER. I TOOK IT IN ON11/12/2012 BUT THEY TOLD ME IT WASN'T ON RECALL AND I TOLD THEM IN IT WAS IN THE NEWSPAPER AND THEY SAID I NEED TO WAIT TO GET MY RECALL NOTICE. *TR
Source: NHTSA WEB SITE -
2004 JEEP GRAND CHEROKEE- RIVERDALE , GA
I KNOW OF AT LEAST 4 PEOPLE WHO HAVE JEEP VEHICLES AND WE ARE CONSTANTLY REPLACING THE TAIL LIGHT, BRAKE LIGHT AND OR HAVING ISSUES WITH ELECTRICAL FUNCTIONS. WITHIN 2YEARS I HAVE PERSONALLY REPLACED MY ENTIRE DRIVER TAIL LIGHT, BULBS 4 TIMES. I HAVE SEARCHED FOR ANY RECALLS AND I HAVE ONLY FOUND 1, BUT NOTHING IN REGARDS TO ELECTRICAL AND OR BRAKE LIGHT ISSUES. *TR
Source: NHTSA WEB SITE