1999 JEEP GRAND CHEROKEE Complaints

THIS IS MY SIXTH REPLACEMENT OF THE ROTORS AND CHRYSLER HAS INFORMED ME THAT THEY WILL NOT BE RESPONSIBLE FOR THE DEFECTIVE PARTS CONTINUING TO FAIL. THE DEALER STATES THAT APPROXIMATELY 1,000 CUSTOMERS HAVE HAD REPLACEMENT ROTORS INSTALLED AND MORE THAN 20% CONTINUE TO RETURN BECAUSE OF PULSATION AND BRAKE PROBLEMS. I BELIEVE THAT THERE SHOULD BE A RECALL AFTER COUNTLESS THOUSANDS OF CUSTOMERS LIKE MYSELF HAVE HAD TO ENDURE NOT ONLY UNSAFE DRIVING AS A RESULT OF THIS PROBLEM, BUT INCONVENIENCES, ADDITIONAL OUT OF POCKET COSTS, TIME WASTED AND THE HASSLES OF DEALING WITH THE MANUFACTURE. THIS PROBLEM WILL NOT GO AWAY UNLESS NHTSA DOES SOMETHING. THANK YOU FOR YOUR ATTENTION TO THIS IMPORTANT ISSUE. *NLM

I PURCHASED A BRAND NEW SUV, GRAND CHEROKEE, IN 1999. SINCE THEN, I'VE TO REPAIR OR REPLACE THE ROTOR EVERY SINGLE YEAR. THE PROBLEM IS THAT THE STEERING WHEEL WILL SHAKE WHEN I STEP ON THE BRAKE FROM SPEED >50 MPH. WHEN THE VEHICLE WAS LESS THAN 36,000 MILES, THE DEALER GRACIOUSLY FIXED THE PROBLEMS WITHOUT CHARGE. LESS THAN A YEAR AGO, I HAD TO FIX THE SAME PROBLEM FOR A FEW HUNDRED DOLLARS FOR IT'S >36,000 MILES. THE DEALER TOLD ME THAT JEEP HAS IMPROVED THE ROTOR DESIGN AND I SHOULD NOT HAVE THE SAME PROBLEM. BUT NOW I HAVE THE SAME PROBLEM AGAIN. MY FRIEND OWNS THE SAME MODEL AND IT HAS THE SAME PROBLEM. I CALLED JEEP BUT WAS TOLD THAT IT'S NOT A DEFECT. SO, AS A CONSUMER, AM I SUPPOSED TO FIX THE ROTOR ONCE EVERY 9 MONTHS? MY OTHER VEHICLES DO NOT HAVE THAT PROBLEM. *NLM

NAR 06/19/2003. *MR THE CONSUMER EXPERIENCED PROBLEMS WITH THE DISK BRAKES EVER SINCE PURCHASING THE VEHICLE. THE CALIPERS AND ROTORS HAD TO BE REPLACED FOUR TIMES AND NEED TO BE DONE AGAIN. THE CONSUMER REQUESTED THAT DAIMLER CHRYSLER OWN UP TO THE PROBLEM AND REPAIR OR CONTINUE TO REPLACE DEFECTIVE PARTS TO MAINTAIN A SAFE VEHICLE. *CB *JB

PURCHASED VEHICLE 1/29/99. BEGAN EXPERIENCING DANGEROUS SHAKING AND VIBRATION DURING BREAKING AROUND 20000 MILES. ON 9/15/00 REPLACED BRAKE PADS AND ROTORS AT 29503 MILES. SHAKING AND VIBRATION DURING RESUMED. REPLACED ROTORS AT 48532 MILES ON 11/14/01. DANGEROUS SHAKING AND VIBRATION RESUMED DURING BREAKING AT HIGHWAY SPEEDS, OFTEN RESULTING IN DIFFICULTY CONTROLLING THE VEHICLE. AT 68918 MILES REPLACED BRAKE PADS, ROTORS, AND CALIPERS ON 6/12/03. *JB

I PURCHASED A NEW 1999 JEEP GRAND CHEROKEE IN MAY 1999. AFTER 11,000 MILES THIS VEHICLE BEGAN SHUDDERING WHEN BRAKING AT SPEEDS ABOVE 35 MPH. I TOOK THE CAR BACK TO THE DEALER AND THE FRONT ROTORS AND PADS WERE REPLACED UNDER THE WARRANTY. AT 27,000 MILES (NOV. 2002) THE PROBLEM RETURNED . THIS TIME THE WARRANTY HAS EXPIRED. THE DEALER SAID THEY WOULD PROVIDE THE PARTS AT NO CHARGE BUT I WOULD HAVE TO PAY FOR THE LABOR TO REPLACE THE ROTORS. THE DEALER ASSURED ME THAT THIS WOULD BE THE LONG TERM SOLUTION TO THE BRAKE/SHUDDER PROBLEM. YESTERDAY, SEVEN MONTHS AND 5,000 MILES LATER IT TOOK THE CAR BACK IN FOR THE SAME BRAKING PROBLEM. THIS TIME, I HAVE TO PAY FOR THE LABOR TO HAVE THE CALIPERS REPLACED AND WARPED ROTORS. I AM FINDING THAT THIS BRAKE PROBLEM WITH JEEP GRAND CHEROKEES IS NOT ISOLATED TO MY CAR. THE DEALER ACKNOWLEDGES THAT THERE ARE "PROBLEMS" WITH THE BRAKES FOR THIS YEAR AND MODEL. CHRYSLER/JEEP SHOULD BE FORCED TO RECALL THE 1999 GRAND CHEROKEES AND PERMANENTLY FIX THIS FLAWED BRAKING SYSTEM. *JB

I WAS DRIVING ALONG IN A MAJOR CITY, COLUMBIA, SOUTH CAROLINA, WHEN ALL OF A SUDDEN MY WHEELS STOPPED TURNING AS I WAS ATTEMPTING TO MAKE A TURN. I CALLED 911 AND ASSISTANCE WAS IMMEDIATELY DISPATCHED. I WAS DRIVING A 1999 JEEP GRAND CHEROKEE LAREDO. I HAD NEVER EXPERIENCED ANY PROBLEMS SIMILAR TO THIS ONE PRIOR TO THIS INCIDENT. ONCE THE TOW TRUCK AND A VEHICLE MECHANIC ARRIVED IT WAS DETERMINED THAT THE STEERING SHAFT WAS DEFECTIVE. I WAS TOLD THAT THIS PROBLEM COULD HAVE STEMMED FROM A FACTORY DEFECT. I WOULD LIKE FOR AN INVESTIGATION TO TAKE PLACE REGARDING THE AFOREMENTIONED TYPE OF VEHICLE TO SEE IF THIS INDEED WAS A FACTORY DEFECT. I HAVE A TOWING AND VEHICLE MECHANIC BILL THAT I HAD TO PAY REGARDING THIS INCIDENT THAT I THINK SHOULD BE COVERED BY THE VEHICLE MANUFACTURER IF THIS PROVES TO BE A PROBLEM CREATED BY THEM. THIS COULD HAVE VERY WELL BEEN A FATAL ACCIDENT FOR ME AS WELL AS FOR MY 3, 13, AND 18 YEAR OLD PASSENGERS HAD THIS OCCURRED WHILE I WAS DRIVING ALONG THE INTERSTATE OR AT ANY RATE OF SPEED HIGHER THAN THE SPEED OF ABOUT THE ESTIMATED 15 MPH OR SO WHEN ATTEMPTING TO MAKE THE TURN. I LOOK FORWARD TO HEARING FROM YOU REGARDING THIS MATTER.*AK

BRAKES STILL SQUEAK AFTER BEING REPLACED SEVERAL TIMES. AIR CONDITIONER WORKED INTERMITTENTLY. THERE WAS ALSO A FOUL ODOR COMING OUT OF IT. HAD TO FILL WITH FREON ONCE A MONTH. NO AIR CONDITIONER NOW. *TT

BRAKES DO NOT WORK WHEN GOING AT A HIGH SPEED. VEHICLE WAS LOOKED AT BY A MECHANIC AND CONSUMER WAS TOLD THAT ROTORS WERE WARPED.*AK

VEHICLE WAS IDLING IN PARK. VEHICLE POPPED INTO REVERSE ,AUSING AN ACCIDENT. ACCIDENT TOOK PLACE IN A PARKING LOT.*AK

HAVE HAD THE ROTORS REPLACED FIVE TIMES AT 40,000 MILES. THE VEHICLE'S FRONT END SHAKES UNCONTROLLABLY WHEN BRAKES ARE APPLIED AT 50 MPH OR ABOVE WHICH CAUSED PULSATION AND VIBRATION IN THE FRONT END WHICH FELT AS IF THE FRONT WHEELS WERE GOING TO FALL OFF. *TT