2004 JEEP GRAND CHEROKEE Complaints

DUAL CLIMATE CONTROL BLEND DOORS HAVE BROKEN, A DEFECT IN DESIGN THAT AFFECTS ALL 1999-2004 JEEP GRAND CHEROKEE LIMITED MODELS. THERE IS NO HOT AIR AVAILABLE TO THE PASSENGER SIDE OF THE CABIN, AND THE PASSENGER CLIMATE ADJUSTMENT IS INOPERATIVE. *TR

GOOD EVENING, I OWN A 2004 JEEP GRAND CHEROKEE LAREDO 4X4. I HAD BOUGHT MY VEHICLE A FEW YEARS AGO WITH ABOUT 18,000 MILES ON IT. AFTER TAKING IT FOR A TEST DRIVE THERE WAS A SLIGHT CLICKING NOISE FROM THE FRONT WHEELS. AFTER TODAY, THE CLICKING NOISE SEEMS TO GET LOUDER AT DRIVING 25 MPH. I TRIED TO TROUBLESHOOT THE PROBLEM BY RESEARCHING SIMILAR INSTANCES ON THE INTERNET. THERE WAS A GENERAL CONSENSUS THAT A BAD U-JOINT WAS THE CULPRIT DUE TO A LACK OF PERMANENT GREASE THAT SHOULD HAVE BEEN USED BY THE MANUFACTURER. GIVEN THAT THIS CAN LEAD TO THE VEHICLE LOSING CONTROL WHEN THE U-JOINT SNAPS CAN BE LETHAL. PLEASE INQUIRE WHETHER THIS IS A FEASIBLE ISSUE THAT CAN BE RECALLED FOR MY VEHICLE. THANK YOU. *TR

WHILE TURNING LEFT ON A HIGHWAY LOST THE ABILITY TO CONTINUE TURNING LEFT. BARELY AVOIDED ONCOMING TRAFFIC. HAD VEHICLE TOWED TO GARAGE. FOUND THAT THE STEERING GEAR BOX HAD FAILED. *TR

TL* THE CONTACT OWNS A 2004 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE VEHICLE STALLED WHENEVER THE CONTACT WOULD BRAKE TO A COMPLETE STOP. THE VEHICLE WAS TAKEN TO A MECHANIC WHO DETERMINED THAT THE CRANKSHAFT POSITION SENSOR FAILED. THE PART WAS REPLACED AND THE FAILURE WAS CORRECTED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND ADVISED THE CONTACT THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN ID NUMBER: 04V112000 (ELECTRICAL SYSTEM:STARTER ASSEMBLY). THE FAILURE MILEAGE WAS 125,000. THE CURRENT MILEAGE WAS 126,000. ..UPDATED 03/18/13 *BF UPDATED 3/28/2013 *JS

TL* THE CONTACT OWNS A 2004 JEEP GRAND CHEROKEE LAREDO. THE CONTACT STATED THAT WHILE ENTERING THE VEHICLE, SHE CLOSED THE FRONT DRIVER'S DOOR WHEN THE WINDOW FELL INSIDE THE DOOR PANEL. THE VEHICLE WAS DRIVEN TO A PRIVATE MECHANIC WHERE IT WAS CONFIRMED THAT THE WINDOW REGULATOR HAD FAILED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS CONTACTED. THE FAILURE MILEAGE WAS 52,000 AND THE CURRENT MILEAGE WAS 99,000.

TL* THE CONTACT OWNS A 2004 JEEP GRAND CHEROKEE. WHILE DRIVING APPROXIMATELY 25 MPH AND MAKING A LEFT TURN, THE STEERING WHEEL BECAME STIFF AND DIFFICULT TO MANEUVER. THE CONTACT ALSO HEARD AN ABNORMAL GRINDING NOISE COMING FROM THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTICS WHERE THE TECHNICIAN ADVISED THAT THE STEERING GEAR ASSEMBLY WOULD HAVE TO BE REPLACED. THE CONTACT REFERENCED NHTSA CAMPAIGN ID NUMBER: 03V079000 (STEERING:GEAR BOX (OTHER THAN RACK AND PINION)) BUT WAS ADVISED BY THE MANUFACTURER THAT THE VIN WAS NOT INCLUDED IN THE RECALL. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 70,000.

VALVE STEM BROKE WHILE SERVICING A CUSTOMER'S VEHICLE. THE TIRE LOST ALL AIR PRESSURE AND A NEW TPMS SENSOR NEEDED TO BE PURCHASED. ALL FROM CHECKING THE TIRE PRESSURE AS A COURTESY TO OUR CUSTOMERS. THIS CLAIM IS BEING FILED ON BEHALF OF THE CUSTOMER. *JS

2004 JEEP GRAND CHEROKEE RAN THE DAY BEFORE, AFTER IT RAINED THAT NIGHT THE NEXT MORNING THE CAR WILL NOT START, REMOTE STARTED TO WORK NO SOUND, LIGHTS WOULD GO OFF & ON, AFTER LOCATING THE HARNESS BOOT BETWEEN THE DRIVERS DOOR NEGATIVE WIRING FATIGUES AND BREAKS, HEARD CLICKING SOUNDS WHEN BOOT WAS TOUCHED. NOW NOTHING WORKS. CAR HAS BEEN REPAIRED FOR OTHER MAJOR ISSUES, PCM, TPS, SENOIDS, BARRONS ETC. THIS IS A DEFECT & CHRYSLER NEEDS TO FACE UP TO CORRECTING THEIR FAULTY WIRING, AND NOT LEAVE IT UP TO THE CONSUMER TO FIX ON THERE OWN, WERE ARE NOT MECHANICS, FROM READING ALL THE COMPLAINTS ON THE WEB, IT MAKES ME WONDER WHY JEEP IS STILL IN BUSINESS, GREAT BODIES BUT NO PEEP INSIDE, ALL THE WIRING IN THE DRIVERS SIDE DOOR HARNESS IS RIDICULOUS & IS AN ACCIDENT WAITING TO HAPPEN FOR THE CONSUMER. THESE WIRES SHOULD NEVER BEEN BUNCHED TOGETHER WHICH IS ALLOWING FRICTION WHEN OPENING & CLOSING THE DOOR CAUSING BURN OUTS & SHORTS WITH THE WIRING "SHAME ON YOU CHRYSLER." *TR

ACCELERATING FROM STOP SIGN TO 40 MPH, DRIVER'S POWER SEAT FRAME BROKE AT A WELD POINT ON THE FRONT LEFT SIDE. MECHANIC SAYS IT CANNOT BE RE-WELDED. APPARENTLY THE PROBLEM IS SO PREVALENT, ANOTHER SEAT FROM A JUNK YARD CANNOT BE FOUND. DEALER SAYS SEAT FRAMES ARE ON BACK ORDER. I AM WORKING WITH AN INDEPENDENT MECHANIC TO FIND A FIX. THIS IS A SAFETY ISSUE BECAUSE IF THE SEAT BROKE LOSE, THE DRIVER COULD LOSE CONTROL AND ANYONE IN THE BACK SEAT COULD BE INJURED. *JS

THE TWO REAR BOLTS THAT ATTACH THE LEFT EXHAUST MANIFOLD HAVE SHEARED OFF CAUSING A SIGNIFICANT EXHAUST LEAK AND POOR ENGINE PERFORMANCE WHILE ENGINE IS COLD. BASED UPON INTERNET RESEARCH THIS APPEARS TO BE A COMMON ISSUE ON 4.7L V8 ENGINES. *TR