2008 JEEP GRAND CHEROKEE Complaints

TL* THE CONTACT OWNS A 2008 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE STALLED WITHOUT ANY WARNINGS. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN WAS UNABLE TO DETERMINE WHAT WAS CAUSING THE PROBLEM. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 51,000 AND THE CURRENT MILEAGE WAS 94,000. UPDATED 12/26/13*LJ THE PASSENGER SIDE MIRROR WAS REPLACED. THE SPEAKERS WERE NOT WORKING CORRECTLY, THE STABILIZER BUSHINGS WERE REPLACED.

STOPPED AT ROADSIDE STAND. TRIED TO RESTART, NO DASHBOARD LIGHTS, NO IGNITION ALL WINDOWS DOWN INOPERABLE, TOWED TO JEEP DEALER. IT IS A FAULTY WIRELESS IGNITION CODE. THE RECEIVER IN THE SYSTEM THAT CHECKS FOR THE CORRECT KEY FOB.THIS HAS THE POTENTIAL TO PUT THE OCCUPANTS IN A DANGEROUS SITUATION. IT SEEMS THIS IS A NATIONWIDE PROBLEM, BECAUSE THE PART MAY BE IN RE-ENGINEERING AND WON'T BE AVAILABLE FOR 1- 2 MONTHS! ONE AFTERMARKET SUPPLIER TOLD ME THERE ARE 300 OF THESE PARTS ON BACK ORDER. SOUND LIKE A RECALL TO ME. *JS

VEHICLE SHIFTED INTO 4WD LOW BY ITSELF WHILE DRIVING IN A PARKING LOT. I PARKED THE JEEP IN A PARKING SPACE, AND AFTER PLACING THE TRANSMISSION SELECTOR IN PARK, THE JEEP STARTED ROLLING. I HAD TO USE THE PARKING BRAKE TO KEEP IT FROM ROLLING OUT OF THE SPACE. THE REPAIR SHOP REPLACED THE TRANSFER CASE ACTUATOR AND HARNESS DUE TO THE TRANSFER CASE SHIFTING IN AND OUT OF 4WD, AND HAVING NO PARK, WHICH CAUSED IT TO ROLL. I PAID TO HAVE THIS REPAIR WORK DONE, JUST PRIOR TO JEEP ISSUING RECALL N23. JEEP HAS REFUSED TO REIMBURSE ME FOR THIS REPAIR. ON THREE OCCASIONS, I HAVE EXPLAINED TO THE REIMBURSEMENT DEPT, THAT MY VEHICLE ROLLED OUT OF IT'S PARKING SPACE AND SHIFTED IN AND OUT OF 4WD AND NEUTRAL ON ITS OWN. CHRYSLER CUSTOMER ASSISTANCE REFUSES TO REIMBURSE PER THE STATED LANGUAGE IN THEIR OWN RECALL. I HAVE SENT CHRYSLER ALL THE REQUIRED REPAIR DOCUMENTS AND RECEIPTS.

DRIVING ON THE HIGHWAY WHEN MY 2008 JEEP GRAND CHEROKEE SHIFTED INTO NEUTRAL BY ITSELF. I WAS NOT QUICK TO REACT AND WAS ALMOST KILLED IN A MULTIPLE CAR PILE-UP. A LARGE 18 WHEEL TRUCK AND TWO OTHER CARS LEFT THE ROADWAY TO AVOID HITTING ME. I WAS COMPLETELY HELPLESS AND COULD NOT GET OUT OF THE WAY. I PULLED OVER TO CALL MY DAD, BUT HE DIDN'T ANSWER. AFTER ABOUT 15 MINUTES, I RESTARTED THE VEHICLE AND IT SHIFTED INTO DRIVE ON THE SIDE OF THE HIGHWAY. I DROVE IT HOME ON THE ACCESS ROAD. THIS HAS HAPPENED TO ME TWICE NOW. MY 2008 JEEP GRAND CHEROKEE SHOULD BE PART OF THIS RECALL --RECALL NUMBER: 13V175000. I CALLED CHRYSLER AND THEY SAID THEY DO NOT HAVE ANY INDICATION OF WHY IT IS NOT. MY CASE NUMBER WITH CHRYSLER IS [XXX}. PLEASE HELP ME BEFORE I AND SEVERAL OTHER PEOPLE BEHIND ME ARE KILLED. I DRIVE 30 MILES TO AND FROM WORK DOWN I-35 AND I-40 IN OKLAHOMA CITY, THESE ARE TWO OF THE BUSIEST ROADS WHICH I DRIVE THIS 2008 JEEP GRAND CHEROKEE 60 MILES, MONDAY THROUGH FRIDAY. MY VEHICLE IS UNSAFE BY AN ALREADY KNOWN DEFECT CHRYSLER HAS IDENTIFIED BY RECALL NUMBER 13V175000, AND YET THEY ARE STALLING AND FAILING TO ACT. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) *TT

2008 JEEP GRAND CHEROKEE OVERLAND HEMI 5.7 STALLED AFTER A RAPID SUDDEN ACCELERATION. JEEP STARTED "BUCKING" (LOSING POWER AND REGAINING IT) THEN TOOK OFF WITHOUT ANYTHING TOUCHING GAS PEDAL AND NO WARNING. THE JEEP WENT FROM 30 MPH TO OVER 50 MPH AND KEPT ACCELERATING. I HAD TO THROW IN NEUTRAL TO GET IT TO STOP. I THEN PULLED OVER AND IT STALLED OUT. THIS HAS BEEN REPORTED TO CHRYSLER CASE #[XXX] AND I SPOKE TO [XXX]. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

2008 JEEP GRAND CHEROKEE OVERLAND 5.7 HEMI STALLED ON FREEWAY. I HAD TO IMMEDIATELY PULL OVER AS HEAVY TRAFFIC AND VEHICLE WOULD NOT RESTART AND I LOST ALL STEERING/BRAKES/ENGINE CONTROL. I ENDED UP HITTING A ROAD CONE (NO NOTABLE DAMAGE) AS I WAS PULLING INTO THE SOMEWHAT SMALL PULLOVER ZONE (WAS IN HIGHWAY CONSTRUCTION). VEHICLE RESTARTED ONLY AFTER BEING PUT IN PARK AND REMOVING AND REINSERTING THE KEY. *TR

2008 JEEP GRAND CHEROKEE HEMI OVERLAND STALLED ON STREET TWICE. ATTEMPTING TO BACK INTO A SPOT AND IT STALLED TWICE, BLOCKING A LANE OF TRAFFIC. HAD TO PUT IN PARK, PULL KEY OUT, PUT KEY BACK IN TO RESTART. LUCKILY NOBODY WAS DRIVING THE POSTED 35MPH SPEED LIMIT SO I WAS ABLE TO GET OUT OF THE WAY. *TR

JEEP STALLED ON THE FREEWAY. I WAS GOING 65 MPH ON I-71 AND IT STALLED DEAD IN THE ROADWAY. I HAD TO PULL OVER AFTER AVOIDING OTHER VEHICLES AND RESTART THE VEHICLE. WHEN IT STALLED, IT GAVE NO WARNING, SIMPLY DIED ON THE FREEWAY AND I WAS LEFT WITH NO BRAKES, NO STEERING AND LIMITED DRIVABLITY. I CALLED CHRYSLER AND GOT A PERSON BY THE NAME OF [XXX] AS MY CASE MANAGER. SHE WAS THE MOST CLUELESS AND INCOMPETENT PERSON I HAVE EVER SPOKEN WITH. AFTER TAKING IT TO THE DEALERSHIP, IT STALLED AGAIN ON THE FREEWAY A FEW DAYS LATER, SAME THING AT FREEWAY SPEEDS. CHRYSLER SUPPORT IS A JOKE...THIS ISSUE IS STILL GOING ON. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

I WAS DRIVING THE JEEP AND IT ACCELERATED SUDDENLY AS IF THE THROTTLE WAS STUCK. THE THROTTLE PEDAL IN FACT WAS NOT STUCK AND I HAD TO SHIFT INTO NEUTRAL TO GET IT TO STOP ACCELERATING. AFTER SHIFTING TO NEUTRAL, THE JEEP STALLED IN THE ROADWAY AND I ENDED UP DRIVING THROUGH MY NEIGHBOR'S YARD TO AVOID PULLING OUT INTO A BUSY INTERSECTION AS I HAD NO BRAKES OR STEERING. I ALMOST RAN OVER A PEDESTRIAN I DIDN'T SEE WALKING ON THE SIDEWALK. THIS VEHICLE HAS BEEN TO DEALERSHIPS MULTIPLE TIMES FOR STALLING AT FREEWAY SPEEDS AND STALLING WHEN DRIVING AROUND TOWN. THIS HAS BEEN AN ONGOING SAFETY CONCERN, ESPECIALLY WITH THE STALLING AND CHRYSLER IS WELL AWARE OF THE PROBLEM. MOST RECENT CHRYSLER CASE # IS [XXX]. THEY HAVE REPLACED MULTIPLE THINGS SO FAR AND THE PROBLEM STILL EXISTS. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

THE JEEP HAS THE 5.7L HEMI V8, AND STALLS AT TRAFFIC LIGHTS, STOP SIGNS, OR EVEN BY DRIVING DOWN THE STREET. I HAVE HAD STALLING ISSUES NOW FOR ABOUT FOUR MONTHS. MOST OF THE TIME IT HAPPENS WHEN STOPPED AT A LIGHT, BUT IT HAS STALLED DRIVING ABOUT 35 MPH DOWN A STREET AS WELL. THE ENGINE SIMPLY CUTS OUT. RADIO AND ALL OTHER ELECTRONICS SEEM TO WORK, BUT THE ENGINE CUTS OUT AND HAS TO BE RESTARTED. *TR