2004 JEEP GRAND CHEROKEE Complaints

1/27/10 A RECEIVED IN THE MAIL A SAFETY RECALL J14-HEATED SEAT ELEMENTS, CHRYSLER GROUP AND DEALERSHIP ONLY FIX THE FRONT PASSENGER SEAT, AND THE DRIVER SEAT WAS WAS NOT FIX IT WAS DISCONECTED AWAITNG FOR A COVER SEAT, AND AS OF 6/7/12 THE PROBLEM IS NOT FIX, CHRYSLER FIRTS CALIMED THAT THE WORK WAS COMPLETED ON MAY 2010, I TOLD THEM NO ONLY ONE SEAT WAS FIXED, THEY CALLED THE DEALERSHIP AND CONFIRMED MY STORY, AND NOW THEY ARE TELLING ME THAT THEY DO NOT HAVE IN STOCK A SEAT COVER AND THAT I HAVE TO CONTINUE WAITING, I HAVE BEEN WAITING FOR MORE THAN 2 YEARS AND HAVE BEEN MORE THAN PATIENT, I WANT CHRYSLER TO PAY ME SO THAT I CAN HAVE THIS FIX AT A LOCATION THAT I FEEL CONFIDENT BECAUSE I DO NOT TRUST CHRYSLER OR THE CHRYSLER DEALERSHIP IN RANDOLPH NJ, IF I WAS TO SELL MY VEHICLE I WILL LOOSE VALUE BECAUSE ONE SEAT IS NOT WORKING AND I HAVE NOT BEEN ABLE TO USE MY HEATED SEAT IN MORE THAN 2 YEARS, THIS IS UNACEPTABLE, CHRYSLER GROUP DID NOT COMPLY WITH THE SAFETY RECALL. *JS

FRONT DRIVER SEAT TRACK BROKE AND CAR IS A HAZARD TO DRIVE. DEALER SAYS IT COST $1200 TO REPAIR. *TR

2004 JEEP GRAND CHEROKEE. CONSUMER WRITES IN REGARDS TO RECALL NOTICE ON CRANKSHAFT POSITION SENSOR AND ONGOING ISSUES CONCERNING REIMBURSEMENT OF REPAIRS *TGW THE CONSUMER STATED HE WAS NEVER NOTIFIED BY CHRYSLER ABOUT THE CRANKSHAFT POSITION SENSOR PROBLEM. HE DISCOVERED THE RECALL WHILE DOING RESEARCH ONLINE. THE VEHICLE WAS TAKEN TO THE REPAIR SHOP THREE TIMES, BEFORE THE ISSUE WAS RESOLVED. *JB

I HAVE ME A 2004 JEEP GRAND CHEROKEE SPECIAL EDITION , I BOUGHT IT IN 2010 AND ITS APRIL 19TH, 2012 AND MY DRIVERS FRONT POWER SEAT TRACK JUST BROKE ON ME WHILE DRIVING. *JS

TL* THE CONTACT OWNS A 2004 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHILE DRIVING 45 MPH OVER A ROAD BUMP, THE VEHICLE STARTED TO JERK VIOLENTLY. THE CONTACT MENTIONED THAT THE FAILURE RECURRED SEVERAL TIMES. THE VEHICLE WAS TAKEN TO A LOCAL MECHANIC WHO WAS UNABLE TO DIAGNOSE THE FAILURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE AND THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 60,000 AND THE CURRENT MILEAGE WAS 120,000.

TL* THE CONTACT OWNS A 2004 JEEP GRAND CHEROKEE. WHILE DRIVING APPROXIMATELY 10 MPH, THE CONTACT ATTEMPTED A LEFT TURN WHEN THE STEERING WHEEL BECAME EXTREMELY DIFFICULT TO MANEUVER. THE CONTACT APPLIED THE BRAKES TO STOP THE VEHICLE. THE VEHICLE REGAINED POWER STEERING AFTER THE CONTACT RESTARTED THE VEHICLE. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR DIAGNOSTICS. THE CONTACT REFERENCED NHTSA CAMPAIGN ID NUMBER: 03V079000 (STEERING:GEAR BOX OTHER THAN RACK AND PINION) BUT WAS ADVISED BY THE MANUFACTURER THAT THE VIN WAS NOT INCLUDED IN THE RECALL. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 137,000.

SEATS BASE FRAME FAILS WITH SEPARATION OF METAL SUPPORT MAKING SEAT UNSOUND. LOCATED ON DRIVERS SEAT, LEFT FRONT. *TR

TL* THE CONTACT OWNS A 2004 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE BRAKES WERE APPLIED BUT THE VEHICLE WOULD NOT STOP. THE CONTACT APPLIED STEADY, CONSIST PRESSURE TO THE BRAKES UNTIL THE VEHICLE CAME TO A COMPLETE STOP. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE, BUT DENIED ANY ASSISTANCE WITH REPAIRS TO THE VEHICLE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 60,000 AND THE CURRENT MILEAGE WAS 60,200.

TL* THE CONTACT OWNS A 2004 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THERE WAS AN ABNORMAL INCREASE IN BRAKING DISTANCE BY TEN FEET. THE BRAKES WERE APPLIED AND THE VEHICLE CONTINUED TO ROLL FORWARD APPROXIMATELY TEN FEET BEFORE COMING TO A STOP. THE DEALER PERFORMED A TEST ON THE VEHICLE AND DETERMINED THAT THERE WAS A THROTTLE POSITION SENSOR FAILURE. THE DEALER ADVISED THE CONTACT THAT THE COMPONENT WOULD NEED TO BE REPLACED. THE MANUFACTURER WAS CONTACTED, BUT DENIED ANY ASSISTANCE WITH REPAIRS TO THE VEHICLE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND THE CURRENT MILEAGE WAS 45,500.

TL* THE CONTACT OWNS A 2004 JEEP GRAND CHEROKEE LAREDO. THE CONTACT STATED THAT THE VEHICLE COULD NOT BE STARTED IMMEDIATELY AND IF SO, THE VEHICLE WOULD STALL. THE VEHICLE HAD NOT BEEN INSPECTED BY A DEALER NOR REPAIRED. THE MANUFACTURER WAS CONTACTED BUT OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS APPROXIMATELY 185,000.