2000 JEEP GRAND CHEROKEE Complaints

DT*: THE CONTACT STATED RECALL # F25 FOR ELECTRIC RADIATOR FAN WAS RECEIVED AFTER THE FAN HAD FRACTURED AND BEEN REPLACED. THE PAPERWORK HAD BEEN SUBMITTED TO THE MANUFACTURER FOR REIMBURSEMENT. AFTER 4 WEEKS THE MANUFACTURER WAS CONTACTED AGAIN AND ASKED WHEN THE REFUND WOULD BE SENT OUT. THE CONTACT WAS INFORMED THE PAPERWORK HAD BEEN RECEIVED, BUT HAD NOT BEEN REVIEWED AND WOULD TAKE UP TO 8 WEEKS.

DT*: THE CONTACT STATED THE VENTILATION WOULD NOT OPERATE ON THE DRIVER'S SIDE DISALLOWING THE DEFROSTER, HEATER AND AIR CONDITIONING TO OPERATE PROPERLY. THE VEHICLE WAS TAKEN TO THE SERVICE DEALER WHO DETERMINED THE HEATER BOX NEEDED TO BE REPLACED TO CORRECT THE VENTILATION ISSUE.

THE REAR WINDOW AND TAILGATE REMAIN LOCKED EVEN AFTER UNLOCKING THE VEHICLE. IF YOU LOCK AND UNLOCK THE VEHICLE ENOUGH, THE REAR WINDOW AND TAILGATE WILL UNLOCK. THE LOCK SOUNDS AS IF IT IS "SPINNING". *NM

CONSUMER COMPLAINT CONCERNING THE ELECTRIC RADIATOR FAN FAILURE. *TS THE CONSUMER WAS DENIED REIMBURSEMENT BECAUSE ACCORDING TO THE MANUFACTURER, NO FAN BLADES WERE PHYSICALLY BROKEN. THE CONSUMER STATED EVEN THOUGH NO FANS WERE BROKEN, HE STILL EXPERIENCED EXTREME ENGINE OVERHEATING. *JB

DT*: THE CONTACT STATED WHILE DRIVING 25 MPH WHEN DEPRESSING THE BRAKE PEDAL, THE VEHICLE STOPPED AND THE PEDAL WENT TO THE FLOOR, AND THE BRAKES BECAME INOPERABLE. THE VEHICLE WAS DRIVEN TO THE DEALER WHO REPLACED THE BRAKE LINE. UPDATED 12/01/06.*JB

DT*: THE CONTACT STATED WHILE DRIVING 50 MPH DOWN AN INCLINE ON SLICK WET ROADS, THE BRAKES SHUDDERED WHEN APPLIED LIGHTLY. PRIOR WARNING OF BRAKE PROBLEMS WAS GRADUAL. THE DEALER WAS NOTIFIED AND MENTIONED SIMILAR OCCURRENCES WITH OTHER CONSUMERS. THE CONTACT WAS DIRECTED TO THE TSB #0500302B AFTER THE DEALER CHECKED THE VIN # FOR RECALLS. NO RECALLS WERE FOUND BY THE DEALER. NO EXAMINATIONS OR REPAIRS HAVE BEEN MADE.

CONSUMER COMPLAINT CONCERNING THE FAN CLUTCH FAILURE. *TS THE CONSUMER THEN RECEIVED A RECALL NOTICE IN THE MAIL RELATING TO THE SAME PROBLEM. *JB

GOT RECALL NOTICE FROM LOCAL DEALERSHIP OVER A MONTH AGO. HAVE TRIED VARIOUS TIMES TO GET VEHICLE REPAIRED BUT ALWAYS TOLD BY DEALERSHIP THAT THEY WERE UNABLE TO GET PARTS. VERY FRUSTRATING.

DT*: THE CONTACT STATED THE NHTSA LETTER FOR RECALL #06V199000 PERTAINING TO THE COOLING SYSTEM FAN WAS RECEIVED. A SERVICE DEALER WAS CONTACTED, WHO INFORMED THE CONTACT THAT THE PARTS WERE NOT AVAILABLE DUE TO A SHORTAGE, AND THE CONTACT WOULD BE PLACED ON A WAITING LIST WHILE THE PARTS WERE ORDERED. THE MANUFACTURER WAS THEN CONTACTED, WHO INFORMED THE CONTACT THAT THERE WERE STEPS BEING TAKEN TO CORRECT THE PROBLEM, HOWEVER THE CONTACT WOULD HAVE TO KEEP CHECKING WITH THE SERVICE DEALER FOR INFORMATION ON THE AVAILABILITY OF THE PARTS.

DT*: THE CONTACT STATED WHILE DRIVING VARIOUS SPEEDS, THE FRONT END SHOOK. AN INDEPENDENT REPAIR SHOP REPLACED THE ROTORS FOUR TIMES, BUT THE PROBLEM RETURNED AFTER FOUR MONTHS.