2008 JEEP GRAND CHEROKEE Complaints

TL* THE CONTACT OWNS A 2008 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 13V175000 (ELECTRICAL SYSTEM) AND STATED THAT THE DEALER INFORMED HER THAT THE SOFTWARE FOR THE RECALL WAS NOT AVAILABLE. THE MANUFACTURER WAS NOTIFIED BUT COULD NOT PROVIDE A DATE FOR THE PARTS TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. *TR

AFTER STARTING THE VEHICLE IT WAS OBSERVED THAT SOME OF THE ELECTRICAL SYSTEM, INCLUDING RADIO AND TURN SIGNALS WERE NOT FUNCTIONING. ELECTRICAL EVENTUALLY CAME BACK. THIS OCCURRED SEVERAL OTHER TIMES, GENERALLY AFTER TURNING THE VEHICLE OFF AND THEN RE-STARTING ALL OF THE ELECTRICAL SYSTEMS CAME BACK ON. APPROXIMATELY 1-2 WEEKS AFTER THE INITIAL ELECTRICAL ISSUE THE FOLLOWING OCCURRED: WHILE DRIVING IN A PARKING LOT AT APPROXIMATELY 20 MILES PER HOUR THE ENGINE SUDDENLY CUT OUT AFTER A "CLUNK" TYPE OF SOUND. AFTER TRYING SEVERAL TIMES TO RESTART, THE VEHICLE DID START AGAIN AND DROVE NORMALLY. VEHICLE WAS TAKEN TO DEALERSHIP WHERE CODE P0688 ASD WAS FOUND. THE DEALERSHIP RECOMMENDED REPLACING THE ASD RELAY SWITCH. THE DEALERSHIP ADVISED THAT THIS RELAY SWITCH COULD BE THE CAUSE OF THE VEHICLE DYING WHILE DRIVING AS WELL. RELAY WAS NOT REPLACED AS THE DEALERSHIP INFORMED ME THE PART OF ON NATIONAL BACK ORDER. THE ELECTRICAL CUT OUT OCCURRED AGAIN ON 6/21/2013 BUT CLEARED UP IMMEDIATELY UPON A VEHICLE RESTART. ON 6/23/2013 WHILE DRIVING ON A HIGHWAY AT APPROXIMATELY 60 MPH THE ENGINE CUT OUT AGAIN. THE ELECTRICAL WAS ALSO OUT, LEAVING ME WITH A DEAD VEHICLE AND NO ELECTRONICS TO SIGNAL. AFTER SEVERAL ATTEMPTS THE VEHICLE WAS RESTARTED. I BELIEVE THAT POSSIBLY THE ELECTRONIC FUEL PUMP WAS CUT OUT DUE TO THE ELECTRICAL ISSUE. DEALERSHIP INFORMED ME THAT THIS PART IS ON NATIONAL BACK ORDER, WHICH LEADS ME TO QUESTION WHETHER THERE IS A LARGER, UNREPORTED ISSUE WITH THIS PART. IF THERE IS NOT A DEMAND FOR IT, WHY IS IT ON BACK ORDER, AND IF THERE IS A DEMAND, PERHAPS THERE IS AN ONGOING ISSUE THAT CHRYSLER/JEEP IS NOT REPORTING. CHRYSLER IS CLAIMING THAT THIS SWITCH IS NOT COVERED UNDER WARRANTY. *TR

WHILE DRIVING MY CAR WILL GO INTO NEUTRAL, DO IT WHEN I FIRST START IT, ALSO WHILE DRIVING / RECENTLY IT WENT INTO NEUTRAL DRIVING IN THE PASSING LANE GOING 65 MPH. *TR

CAR STALLED ON THE HIGHWAY GOING 70MPH; THIS HAS HAPPENED MULTIPLE TIMES. I PUT THE CAR IN NEUTRAL AND FORTUNATELY IT STARTS BACK UP. I'VE TAKEN IT TO MY MECHANIC AND HE CAN'T FIND ANY PROBLEMS. *TR

ON MANY OCCASIONS BOTH MY HUSBAND AND I HAVE SMELLED GASOLINE WHEN GETTING INTO THE CAR AS WELL AS WHEN DRIVING THE CAR. THIS IS NOT AFTER FUELING THE CAR WHEN THERE MAY BE A SMELL OF GASOLINE. ITS WHEN IT HAS BEEN SITTING OR JUST DRIVING DOWN THE ROAD. WE HAVE NOT NOTICED A LEAK. I HAVE SEEN ON THE NEWS TODAY THAT THE NATIONAL HIGHWAY TRAFFIC SAFETY IS WANTING A RECALL OF CERTAIN MODEL JEEP GRAND CHEROKEE'S BUT THE CORPORATION IS NOT PLANNING TO MOVE FORWARD WITH RECALLS. ALTHOUGH MY JEEP GRAND CHEROKEE IS A 2008 MODEL AND NOT ON THE LIST OF YEAR MODELS, THIS ISSUE WITH FUEL LEAKAGE AND DANGEROUS SITUATIONS WITH REAR END CRASHES CONCERNS ME SINCE WE HAVE AND CONTINUE TO SMELL GASOLINE WHEN GETTING INTO AND DRIVING OUR CAR. CAN YOU PLEASE DOCUMENT THIS AND PROVIDE ME MORE SPECIFICS AS TO WHY AND HOW THE LEAK MAY BE OCCURRING AND IF THERE IS ANY ACTION I NEED TO TAKE TO REMEDY THE PROBLEM. *TR

WIFE TRAVELING WITH SON ON FWY AT LEGAL SPEED OF 70 MPH W/CRUISE CONTROL ON, CAR SUDDENLY DECELERATED CAUSING A VIOLENT MANEUVER FORCING CAR INTO NEIGHBORING LANE AND ALMOST CRASHING. SHE STATED IT WAS AS IF IT SUDDENLY DOWNSHIFTED INTO LOWEST GEAR AND BRAKES APPLIED FORCEFULLY. REGAINING CONTROL SHE DEACTIVATED THE CRUISE CONTROL AND PROCEEDED TO DESTINATION AT 50 MPH. TOOK TO DEALERSHIP IN DAVIS WHERE IT WAS DIAGNOSED AS CATASTROPHIC FAILURE OF THE TRANSFER CASE WHICH WAS THEN REPLACED AT THE COST OF $2842.75. SHE RETRIEVED CAR TWO DAYS LATER AND PROCEEDED TO DRIVE BACK HOME (DISTANCE IS @ 178 MI ONE WAY). CAR REPEATED SUDDEN DECELERATION UPON ENTERING THE FWY AND GETTING UP TO SPEED. CONTINUED HOME DUE TO MEDICAL APPOINTMENTS TO KEEP. KEPT CRUISE CONTROL OFF BUT CALLED DEALERSHIP TO REPORT THAT REPLACING THE TRANSFER CASE DID NOT SOLVE THE PROBLEM. I PULLED CODES UPON HER ARRIVING HOME AND FOUND ONLY CODE 0430 (CATALYST SYSTEM EFFICIENCY BELOW THRESHOLD [BANK 2] INDICATING THE CONVERTER NOT WORKING TO SPECS. TODAY SHE WAS RETURNING TO DAVIS TO VISIT WITH GRANDCHILDREN AND EXPERIENCED THE SAME SITUATION. AT 70 MPH CAR SUDDENLY DECELERATED RAPIDLY (AS IF BRAKES WERE APPLIED FORCEFULLY) AND CAUSED HER TO ABRUPTLY MOVE INTO THE LANE TO HER LEFT. SHE REGAINED CONTROL AND CONTINUED ON AT 50 MPH. THE DEALERSHIP INFORMED HER NO MECHANICS WOULD BE AVAILABLE UNTIL MONDAY BUT AS SHE HAS A FLIGHT OUT OF LAX TO CATCH EARLY MONDAY A.M. SHE DECIDED TO CONTINUE ON TO L.A. WITHOUT USING THE CRUISE CONTROL AND PROCEEDING AT SLOWER SPEED. THE POWER STEERING PUMP WAS REPLACED ON 4/15/2013 AT DEALERSHIPS RECOMMENDATION DUE TO A LEAK AND THE TRANSMISSION WAS SERVICED IN ADDITION TO HAVING NEW VALVE COVER AND GASKET PUT ON. SPARK PLUGS REPLACED, THROTTLE BODY AND COMBUSTION CHAMBERS CLEANED AND PCV VALVE REPLACED. INTERNET RESEARCH INDICATES THIS IS A REPEATED PROBLEM WITH THE JEEP GRAND CHEROKEE

TL* THE CONTACT OWNS A 2008 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE VEHICLE WOULD INTERMITTENTLY FAIL TO START. THE CONTACT TOOK THE VEHICLE TO THE DEALER AND THE DEALER REPLACED THE FUEL PUMP, BATTERY, STARTER AND THE ALTERNATOR, BUT THE REPAIRS DID NOT CORRECT THE PROBLEM. THE CONTACT STATED THAT THE MANUFACTURER TOLD THEM THAT THEY COULD NOT REPAIR THE VEHICLE BECAUSE THEY WERE UNABLE TO DETERMINE THE EXACT CAUSE OF THE FAILURE. THE VEHICLE WAS NOT FURTHER REPAIRED. THE FAILURE MILEAGE WAS 47,000. *TR

CAR STALLS INTERMITTENTLY AT 60-70MPH. LOSS OF POWER STEERING, ALONG WITH CONTROL OF THE VEHICLE. VEHICLE RE-STARTS UP IMMEDIATELY AFTER TURNING "OFF" AND TURNING BACK ON IN PARK POSITION. THIS HAS OCCURRED MORE THAN 15 TIMES IN 6 MONTHS - WITH 3 NEAR CRASH INCIDENTS. DEALER CANNOT DUPLICATE THE ISSUE. CURRENTLY THERE ARE NO FAULT CODES INDICATING A 'MANUFACTURING DEFECT'. NO DIAGNOSIS AFTER 8 SERVICE VISITS. THE ISSUE HAS BEEN ESCALATED TO CHRYSLER EXECUTIVE GROUP. FLIGHT-RECORDER RETURNED NO DATA. *TR

TL* THE CONTACT OWNS A 2008 JEEP GRAND CHEROKEE 4X4. THE CONTACT WAS DRIVING APPROXIMATELY 25 MPH, THE ENGINE STALLED WITHOUT WARNING. UPON RESTARTING, THE VEHICLE RESUMED NORMALLY. THE FAILURE OCCURRED NUMEROUS TIMES. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER FOR DIAGNOSIS. THE THROTTLE BODY WAS CLEANED; HOWEVER, THE FAILURE RECURRED. THERE WAS A RECALL ASSOCIATED WITH THE REGULAR SERIES GRAND CHEROKEE UNDER NHTSA CAMPAIGN ID NUMBER 08V059000 (ELECTRICAL SYSTEM , VISIBILITY). THE MANUFACTURER WAS NOT NOTIFIED OF THE DEFECT. THE APPROXIMATE FAILURE MILEAGE WAS 55,000. THE VIN WAS UNAVAILABLE.

IN OCT. 2012 THE CAR WOULD NOT START. NO CLICK NO NOTHING. HOWEVER, THE LIGHTS, RADIO, ETC. STILL WORKED. IF YOU WAITED ABOUT 15 TO 60 MINUTES IT WOULD THEN START. I TOOK IT TO THE SHOP AND THEY REPLACED THE STARTER. IT RAN FINE UNTIL APRIL 2013. THEN ONCE AGAIN IT IS DOING THE EXACT SAME THING. NOW THE $638.00 PLUS THE COST I AM INCURRING FOR RENTAL CAR. I PURCHASED THE WRAP WARRANTY AND THEY TELL ME THAT BECAUSE IT IS ATTACHED TO THE BATTERY CABLE IT IS NOT COVERED. I HAVE READ ALL OVER THE INTERNET OF HUNDREDS OF PEOPLE HAVING ELECTRICAL PROBLEMS ALL RELATED TO THIS WIRING HARNESS. I AM NOT A MECHANIC BUT I WOULD THINK THAT THIS COULD CAUSE A FIRE. REGARDLESS, JEEP NEEDS TO RECALL THESE VEHICLES. *TR