1997 JEEP GRAND CHEROKEE Complaints

TL* THE CONTACT OWNS A 1997 JEEP CHEROKEE. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE TO PERFORM THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

THE DASH HEADLIGHT SWITCH KEEPS GOING OUT. IT HAS BEEN REPLACED 4 TIMES. THE LIGHTS WILL FLICKER AND THAN GO OUT. *TR

THE FUEL SENDING UNIT KEEPS GOING OUT. NEVER DID WORK RIGHT. COULD NEVER TELL HOW MUCH GAS WAS IN THE TANK. THE DEALER NEVER DID FIX IT RIGHT OR DID NOT PUT IN A NEW ONE. *TR

WHEN DRIVING OVER A BIG PUDDLE OF WATER THE STEERING BECAME UNRESPONSIVE. DISPLAY PANEL SAID "CHECK BATTERY". SLOWED DOWN AND FINALLY PULLED OVER. AFTER A FEW MINUTES IT WAS FINE. WENT DOWN THE ROAD AGAIN AND HIT A BIG PUDDLE. STEERING AGAIN BECAME UNRESPONSIVE. LUCKILY NOT MANY CARS AROUND AND I WAS ON A SIDE STREET. MECHANIC CAN NOT LOCATE THE PROBLEM AS THERE HAS BEEN NO RAIN LATELY TO TRY AND DUPLICATE. I FEAR A MAJOR OR FATAL ACCIDENT IS FORTH COMING. *TR

TL* THE CONTACT OWNS A 1997 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN ID NUMBER: 14V438000 (ELECTRICAL SYSTEM). THE CONTACT STATED THAT THE PART NEEDED WAS UNAVAILABLE TO PERFORM THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE VIN WAS NOT AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

1997 JEEP GRAND CHEROKEE CONSUMER REAR END IMPACT PROBLEMS *CN THE DEALER INFORMED THE CONSUMER, THE PARTS WERE NOT AVAILABLE. DESPITE, THE CONSUMER RECEIVING TWO RECALL NOTICES. *JB

TL* THE CONTACT OWNS A 1997 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE VEHICLE FAILED TO START. THE CONTACT ALSO MENTIONED THAT THE VEHICLE STALLED SEVERAL TIMES. THE CONTACT WAS INCLUDED IN THREE SAFETY RECALLS AND WAS WAITING FOR SEVERAL MONTHS TO GET THE REPAIRS PERFORMED FOR RECALL NHTSA CAMPAIGN ID NUMBER: 97V194000 (FUEL SYSTEM, GASOLINE), NHTSA CAMPAIGN ID NUMBER: 02V053000 (POWER TRAIN) AND NHTSA CAMPAIGN ID NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE AND STRUCTURE). THE DEALER WAS NOT ABLE TO DETERMINE WHEN THE PARTS WOULD BE AVAILABLE TO SCHEDULE THE THREE RECALL REPAIRS FOR A LONG TIME. THE MANUFACTURER WAS NOTIFIED OF THE SAFETY CONCERN. THE APPROXIMATE FAILURE MILEAGE WAS NOT AVAILABLE.

TL* THE CONTACT OWNS A 1997 JEEP CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE , STRUCTURE) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 1997 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE). HOWEVER THE PARTS WERE UNAVAILABLE TO PERFORM THE REPAIRS. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

REF: RECALL N45 FOR REAR STRUCTURE REINFORCEMENT. I SCHEDULED A 10:00 AM APPOINTMENT WITH COLE CHRYSLER-DODGE-JEEP-MAZDA-FIAT IN SAN LUIS OBISPO ABOUT 3 WEEKS IN ADVANCE. MY WIFE AND I DROVE TO THE APPOINTMENT YESTERDAY AND WERE TOLD THAT THEY WOULD ONLY NEED BETWEEN AN HOUR AND 1 1/2 HOURS TO DO THE INSPECTION. SINCE WE HAD TO DRIVE OVER 20 MILES TO THE DEALERSHIP, WE WAITED IN THE WAITING ROOM. AFTER AN HOUR AND A HALF, I INQUIRED AS TO THE STATUS OF THE INSPECTION. I WAS TOLD THAT THEY HADN'T EVEN STARTED WORK ON THE VEHICLE AND THAT IT WOULD PROBABLY BE AFTERNOON BEFORE THEY WOULD HAVE SOMEONE AVAILABLE TO DO THE WORK. SINCE HAD BEEN ASSURED BOTH WHEN MAKING THE APPOINTMENT AND AGAIN WHEN SHOWING UP FOR THE APPOINTMENT THAT THE INSPECTION WOULDN'T TAKE LONG, WE ASKED HER TO CONTACT WITH THE SERVICE MANAGER. MY WIFE OVERHEARD THE SERVICE MANAGER TELL OUR REP THAT SHE SHOULD TELL CUSTOMERS THAT THE VEHICLE SHOULD BE DROPPED FOR AN ENTIRE DAY (ANY WARRANTY WORK, THAT IS). IT'S PRETTY CLEAR TO US THAT THE COLE DEALERSHIP COULD REALLY CARE LESS ABOUT THE CUSTOMER IN REGARDS TO RECALLS AND/OR WARRANTY WORK (LOWEST PRIORITY) AND WE LOST 1/2 DAY OF TIME AND GAS TO TRYING TO TAKE CARE OF THIS. WE ASKED TO HAVE THE CAR BROUGHT TO US SINCE WE WERE LEAVING. OUR REP ASKED IF WE'D LIKE TO SETUP ANOTHER DATE FOR THE INSPECTION AND WE SAID NO! WE WASTED ENOUGH TIME AND MONEY AND WE WON'T BE TAKING OUR JEEP IN FOR THE RECALL INSPECTION TO ANY CHRYSLER DEALER. *TR