2004 JEEP GRAND CHEROKEE Complaints

View complaints related to 2004 JEEP GRAND CHEROKEE. The complaints found here are submitted by actual consumers with first hand experience. There are more than 1,250 complaints submitted for the 2004 JEEP GRAND CHEROKEE. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2004 JEEP GRAND CHEROKEE
    - BREWSTER, MA

    SEAT HEATER WIRING INSIDE BOTH FRONT SEATS CRACKED AT SEAT HEATER ELEMENTS CAUSING ELECTRICAL RESISTANCE AND MELTING OF SEAT CUSHION MATERIAL SURROUNDING WIRING. THIS DEFECT WAS PREVIOUSLY ADDRESSED VIA SAFETY RECALL 09V11700 IN 2009. CHRYSLER CLAIMED MY VEHICLE HAD RECEIVED THE SAFETY RECALL, AND THE PARTS ARE ONLY WARRANTED FOR 2 YEARS. IF THIS IS TRUE, THE NEW PARTS HAVE THE SAME FIRE HAZARD AS THE OLD PARTS.

    Source: NHTSA WEB SITE
  • 2004 JEEP GRAND CHEROKEE
    - BARNESVILLE, OH

    THE RECALL NUMBER IS N74 WHICH WAS TO HAVE THE REAR OF IT TO BE REANFORCED THEY TELL ME THIS IS NO LONGER AVAILABLE AND I WAS DRIVING AND THE GAS TANK FELL DOWN ALMOST FELL OFF BECAUSE THE GAS TANK STRAP BROKE WITCH THERE WAS ONLY ONE ON IT I WAS GOING 55 MPH FOR 7 MILES

    Source: NHTSA WEB SITE
  • 2004 JEEP GRAND CHEROKEE
    - KNOXVILLE, TN

    FRONT DRIVER SEAT MOUNTING BRACKET/TRACK BREAK COMPLAINT: VEHICLE WAS STATIONARY AND IN PARKED IN A PARKING LOT OF MY WORK. I WAS JUST GETTING INTO THE VEHICLE WHEN THE FRONT LEFT DRIVER SEAT BRACKET BROKE CAUSING THE SEAT TO IMMEDIATELY START ROCKING SIDE TO SIDE AND TOWARDS THE BACK. UPON INSPECTION THE BRACKET ITSELF FAILED AT A DESIGNED BEND IN THE BRACKET JUST BEFORE THE BRACKET ATTACHES TO THE SEAT POWER SLIDING BRACKET. MATERIAL APPEARS TO BE MADE OF 1/8" METAL PROBLEM: AFTER TIME THE BRACKET HOLDING THE DRIVER/PASSENGER SIDE FRONT SEATS TO THE FRAME OF THE VEHICLE BEGINS TO CRACK AND BREAK LEAVING THE SEAT TO ROCK AND MOVE AS THE VEHICLE IS DRIVEN. THIS WILL LEAD TO THE SEAT POSSIBLY BECOMING DISCONNECTED FROM THE VEHICLE FRAME IN THE EVENT OF A CRASH. FILE LABELED: LEFT BRKT-DRIVER SEAT - BROKEN - IS OF THE BROKEN BRACKET.THIS PART IS ON DRIVER SIDE TOWARDS THE DOOR. FILE LABELED: RIGHT BRKT-DRIVER SEAT - NRML - IS OF THE OPPOSITE BRACKET.THIS PART IS ON DRIVER SIDE TOWARDS THE PASSENGER SEAT.

    Source: NHTSA WEB SITE
  • 2004 JEEP GRAND CHEROKEE
    - BLOOMINGDALE, NJ

    TL* THE CONTACT OWNS A 2004 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHILE DRIVING AT UNKNOWN SPEEDS, THE VEHICLE STALLED BUT WAS ABLE TO RESTART. THE CHECK ENGINE LIGHT WAS ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE INFORMED THAT THE CRANK SENOR MALFUNCTIONED AND NO CRANK SHAFT SENSOR AND PROVIDED CODE P0320. THE CONTACT CALLED THE LOCAL DEALER PRECISION CHRYSLER JEEP DODGE RAM (1341 ROUTE 23 SOUTH, BUTLER, NJ 07405,(973) 838-6808) WHERE THE CONTACT WAS INFORMED THAT THE REPAIRS WOULD BE AT THE OWNERS EXPENSE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS CONTACTED HOWEVER NO FURTHER ASSISTANCE WAS PROVIDED. THE FAILURE MILEAGE WAS 121,984

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2004 JEEP GRAND CHEROKEE
    - MILWAUKEE, WI

    2004 JEEP GRAND CHEROKEE. CONSUMER WRITES IN REGARD TO HAVING VEHICLE BE INCLUDED UNDER SAFETY RECALL FOR STALLING ENGINE. *AS *JS

    Source: CONSUMER LETTER
  • 2004 JEEP GRAND CHEROKEE
    - ARCHDALE, NC

    TL* TAKATA RECALL. THE CONTACT OWNS A 2004 JEEP GRAND CHEROKEE. WHILE DRIVING APPROXIMATELY 45 MPH, THE FRONT DRIVER AND PASSENGER AIR BAGS DEPLOYED WITHOUT WARNING. THE CONTACT SUSTAINED MINOR BURNS THAT REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS DRIVEN TO THE CONTACT'S RESIDENCE. THE CONTACT CALLED ILDERTON DODGE CHRYSLER JEEP RAM AT (336) 804-8536 (LOCATED AT 701 S MAIN ST, HIGH POINT, NC 27260) AND WAS INFORMED THAT SOMEONE WOULD COME OUT TO INSPECT THE VEHICLE. THE CONTACT STATED THAT NO ONE CAME TO INSPECT THE VEHICLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V046000 (AIR BAGS). THE FAILURE MILEAGE WAS 177,000. PARTS DISTRIBUTION DISCONNECT. AT THE TIME THIS COMPLAINT WAS FILED ILDERTON HAD NOT COME OUT TO INSPECT THE VEHICLE. AS OF OCTOBER 25TH THERY DID COME AND INSPECT IT. IT WAS THEN RETURNED TO CONTACT. CONTACT HAS YET TO HEAR RESPONSE FROM IDERTON ABOUT THE FINDINGS. UPDATED 12/06/18*JB

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2004 JEEP GRAND CHEROKEE
    - BELLEVILLE, NJ

    TL* THE CONTACT OWNS A 2004 JEEP GRAND CHEROKEE. AFTER STARTING THE VEHICLE, A STRONG FUEL ODOR WAS DETECTED INSIDE THE VEHICLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO WAS UNABLE TO FIND A LEAK. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER AND DEALER WERE NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 88,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2004 JEEP GRAND CHEROKEE
    - LITTLE ROCK, AR

    TAKATA RECALL. THE REPLACEMENT PART IS STILL NOT AVAILABLE, ACCORDING TO JEEP, AFTER TWO YEARS.

    Source: NHTSA WEB SITE
  • 2004 JEEP GRAND CHEROKEE
    - MILWAUKEE, WI

    THE VEHICLE STALLS .SHUTS OFF WHEN DRIVING IT RUNS LIKE A DREAM AND OUT OF NO WHERE IT SHUTS OFF

    Source: NHTSA WEB SITE
  • 2004 JEEP GRAND CHEROKEE
    - GREENWICH, CT

    SYSTEM WILL READ "DRIVERS DOOR AJAR" WHEN DOOR IS CLOSED CAUSING THE LOSS OF CONTROL TO WINDOWS, INTERIOR LIGHTS AND RADIO.

    Source: NHTSA WEB SITE