2009 JEEP GRAND CHEROKEE Complaints

TL* THE CONTACT OWNS A 2009 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHILE ATTEMPTING TO START THE VEHICLE, THE KEY BECAME STUCK BETWEEN THE START AND RUN POSITION. AFTER SEVERAL ATTEMPTS, THE VEHICLE WAS ABLE TO START. THE FAILURE RECURRED MULTIPLE TIMES. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER: 14V567000 (ELECTRICAL SYSTEM) HOWEVER, THE PARTS NEEDED WERE UNAVAILABLE TO PERFORM THE REPAIRS. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 127,000.

TL* THE CONTACT OWNS A 2009 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHILE ATTEMPTING TO START THE VEHICLE, THE DAMAGED KEY ERROR MESSAGE ILLUMINATED AND THE VEHICLE FAILED TO START. THE VEHICLE WAS TOWED TO THE DEALER, WHO DIAGNOSED THAT THE VEHICLE WIN MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 134,000.

TL* THE CONTACT OWNS A 2009 JEEP GRAND CHEROKEE. THE CONTACT STATED THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE TECHNICIAN DIAGNOSED THAT THE KEY FOB WOULD NEED TO BE REPLACED. THE VEHICLE WAS REPAIRED. HOWEVER, THE FAILURE RECURRED. THE DEALER THEN REPLACED THE KEY, WIN MODULE AND IGNITION SWITCH. SHORTLY AFTER THE REPAIR, THE FAILURE RECURRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 53,232. UPDATED 10/07/15*LJ *CN

WHILE EXITING THE EXPRESSWAY AND COMING TO A STOP AT A LIGHT ALL THE GAUGES ON MY VEHICLE WENT OUT. I NO LONGER HAVE THE FOLLOWING: BRAKE LIGHTS, TURN SIGNALS, SPEED CONTROL, KEY FOB, POSSIBLY AIR BAGS AND GENERAL ELECTRICAL COMPONENTS. THIS IS THE 2ND OCCURRENCE OF THIS PROBLEM. I WAS ALMOST REAR ENDED WHILE TURNING BECAUSE OF THIS ISSUE. VEHICLE IS PARKED UNTIL IT CAN BE SERVICED. DEALER UNABLE TO SERVICE AND WOULD ONLY SCHEDULE AN APPOINT FOUR DAYS FROM TODAY.

TL* THE CONTACT OWNS A 2009 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE KEY FAILED TO RELEASE FROM THE IGNITION SWITCH, WHICH CAUSED THE BATTERY TO WEAR PREMATURELY. THE VEHICLE WAS TAKEN TO THE DEALER WHO PERFORMED AN INSPECTION AND DIAGNOSED THAT THE IGNITION SWITCH WAS DEFECTIVE. THE DEALER ADVISED THAT THE IGNITION SWITCH NEEDED TO BE REPLACED. THE DEALER ALSO ADVISED THAT THE VEHICLE WAS NO INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V567000 (ELECTRICAL SYSTEM). THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 88,000. UPDATED 6/22/15*CN UPDATED 10/11/2017*CN

SECOND INCIDENT REGARDING TIRE SENSOR MONITOR. MECHANIC CHECKED TIRE PRESSURE AND TSM DEFLATED TIRE AND HAD TO BE REPLACED. WHILE DRIVING AT 40 MPH, TIRE PRESSURE LIGHT COMES ON AND TIRE IMMEDIATELY DEFLATES. *TR

VEHICLE SHUT OFF WHILE DRIVING, KEY WAS IN THE ON POSITION SUDDENLY SHUTOFF CAUSING NO POWER STEERING, POWER BRAKES, INSTRUMENT PANEL AND GAUGES WENT TO ZERO. WAS ABLE TO RESTART AFTER A FEW MINUTES. DROVE HOME, WENT TO START VEHICLE 1 HOUR LATER AND NOTHING HAPPENED. THIS HAS HAPPENED BEFORE AND IS SIMILAR TO SEVERAL OTHER COMPLAINTS FOR THIS MAKE AND YEAR. CHRYSLER HAS NO RECALL OR FIX FOR THIS PROBLEM AND IS NOT WILLING TO RECOGNIZE IT AS A SERIOUS SAFETY ISSUE. SOMEONE WILL BE KILLED BECAUSE OF THIS OR ALREADY HAS, DEAD PEOPLE DO NOT COMPLAIN. *TR

TL* THE CONTACT OWNS A 2009 JEEP GRAND CHEROKEE. WHILE DRIVING APPROXIMATELY 40 MPH, THE VEHICLE STALLED AND THE IGNITION KEY MOVED INADVERTENTLY INTO THE OFF ACCESSORY. THE VEHICLE RESTARTED AND RESUMED NORMALLY. THE FAILURE RECURRED THREE TIMES WHENEVER ENCOUNTERING A BUMP IN THE ROAD. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE IGNITION SWITCH WAS CURRENTLY BEING REPLACED. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 45,000.

TL*THE CONTACT OWNS A 2009 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHILE TRAVELING TO ENTER THE FREEWAY, THE THROTTLE BODY FAILED TO RELEASE CAUSING THE VEHICLE ACCELERATED. THE CONTACT REMOVED HER FOOT FROM THE ACCELERATOR PEDAL BUT THE VEHICLE DID NOT SLOW DOWN. THE CONTACT WAS ABLE TO SHUT OFF THE VEHICLE AND MERGED TO THE SIDE OF THE ROAD. THE VEHICLE WAS TOWED TO AN AUTHORIZED DEALER FOR FURTHER INSPECTION, DIAGNOSIS AND REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 24,455.

HAD TO HAVE THE LEAKING POWER STEERING PUMP LINE REPLACED DUE TO HOLE IN THE LINE. *TR