1999 JEEP GRAND CHEROKEE Complaints

THE VEHICLE ROLLED BACKWARDS WHILE PARKED ON A HILL WITH THE EMERGENCY PARKING BRAKE ENGAGED. THE DOOR WAS DAMAGED. *JB

WHEN BRAKING HARD THE VEHICLE'S FRONT END VIBRATED SEVERELY. THERE IS A TSB 05-003-02 FOR THIS ISSUE. *NLM

DIMINISHED BRAKING AND STOPPING DISTANCE. REPLACING FRONT ROTORS OF VEHICLE FOR 3RD TIME AT 80000 MILES. THE LAST BRAKE INSPECTION AT 70000 MILES INDICATED 80% LIFE REMAINING FOR FRONT AND BACK BRAKES. CURRENTLY AT 80000 MILES FRONT BRAKES ARE AT 10% LIFE. REPLACED ROTORS FOR FIRST TIME AT 57000 MILES. ALSO, HAD ROTORS "DEGLAZED" AT 24000 MILES DUE TO SQUEAKS AND DIMINISHED STOPPING ABILITY. *JB

THE BRAKES AND ROTORS WERE SERVICED ON 5 DIFFERENT OCCASIONS. *TS. THE WEATHER STRIP WAS LOOSE ON THE RIGHT REAR DOOR, ALSO THE VEHICLE PULLED TO THE RIGHT. *JB

BRAKES PADS AND ROTOR FAILURE BOUGHT NEW AT 8000 ROTORS VIBRATING AND PULSATING AND AGIAN AT 12-13000 AND AGAIN AT 22000 AND AGAIN AT 36000 AND ONCE AGAIN AT 45000 DEALER DID TAKE CARE OF THE REPAIRS BUT AT ONE TIME THEY CHARGED ME FOR PADS AT 102.00 VERY HIGH AND RIGHT KNOW I HAVE 56000 AND AGAIN ROTOR VIBRATING

A SEVERE SHAKING OF THE VEHICLE WHEN BRAKES ARE APPLIED. THIS HAS BEEN GOING ON FOR ABOUT 5 MONTHS, AND IS GETTING WORSE. WAS TOLD BY A DEALER "DICK HANNAH" IN WASHINGTON, CHRYSLER WOULD NOT PAY FOR ANY PROBLEMS THOUGH CHRYSLER HAS A SUBSTANTIAL AMOUNT OF COMPLAINTS AGAINST THEM. I FOUND A LOCAL COMPANY TO FIX THE PROBLEM FOR ABOUT $200 LESS THAN THE DEALER. I AM STILL VERY PISSED-OFF ABOUT THE CUSTOMER SERVICE OF CHRYSLER. WITH THIS MANY COMPLAINTS WHY ARE THEY SO UNWILLING TO PAY FOR, WHAT SOUNDS TO ME, LIKE AN ENGINEERING MISTAKE IN THE DESIGN OF THE BRAKES. I WILL NEVER BUY A CHRYSLER PRODUCT AGAIN. *JB

I HAVE A 1999 JEEP GRAND CHEROKEE, I REPLACED THE THE REAR PINION BEARING IN APRIL OF 2001 AND IT NEEDS TO BE REPLACED AGAIN. DAIMLER/CHRYSTLER IS UNWILLING TO WORK WITH ME ON THE REPAIR OF THIS ITEM. HAVE BEEN DRIVING FOR 30 YEARS AND HAVE NEVER REPAIRED THIS ON ANY OTHER VEHICLE ONCE, MUCH LESS TWICE!

THE DEALER RECOMMENDED THE FRONT BRAKE ROTORS, PADS, AND CALIPERS ON MY 1999 JEEP GRAND CHEROKEE BE REPLACED AT A COST OF $400. THIS IS DUE TO A SERVICE BULLETIN ISSUED BY CHRYSLER IN EARLY 2002. ALTHOUGH CHRYSLER RECOMMENDS THIS KIT FOR 1999 JEEP GRAND CHEROKEES, IT WILL ONLY COVER THE COST OF THIS CHANGE FOR VEHICLES CURRENTLY UNDER WARRANTY. THE DEALER TOLD ME THE ORIGINAL CALIPER DESIGN WAS A TWO PISTON ARRANGEMENT THAT APPLIED UNEVEN PRESSURE TO THE ROTOR THROUGH THE BRAKE PADS RESULTING IN UNEVEN WEAR ON THE ROTORS. THE NEW CALIPER IS A FOUR PISTON DESIGN THAT APPLIES PRESSURE IN A MORE EVENLY DISTRIBUTED FASHION. AN INADEQUATE DESIGN OF THE FRONT BRAKE CALIPER THAT RESULTS IN UNEVEN WEAR IS A SAFETY ISSUE THE COST OF WHICH SHOULD BE COVERED BY CHRYSLER FOR ALL VEHICLES CONTAINING THIS PROBLEM. I WAS ADVISED BY CHRYLSER THAT IF A RECALL IS ISSUED IN THE FUTURE I WOULD BE REIMBURSED. *NLM

INTERMITTENTLY WHILE DRIVING, WITHOUT WARNING, THE AUTOMATIC TRANSMISSION STARTS SLIPPING. THE MECHANIC INDICATED THAT THIS IS A COMMON PROBLEM WITH THESE VEHICLE.

1999 JEEP TRANSMISSION FAILURE, HAD TO BE REPLACED AT A COST OF $3300.00. NEVER HAS BEEN OFF ROAD, CITY DRIVING UNDER 64,000 MILES. *JB