2001 JEEP GRAND CHEROKEE Complaints

THERE IS A DESIGN DEFECT WITHIN THE BRAKES WHICH CAUSES THEM TO PULSATE EXCESSIVELY, RESULTING IN SEVERE SHUDDERING OF THE STEERING WHEEL. NOTIFIED DEALER AND THE DEALER TOLD THE CONSUMER THAT THERE IS A SERVICE BULLETIN ON THE BRAKE SYSTEM IT REQUIRED THAT THE CALIPERS, PADS AND ROTORS NEED TO REPLACED BECAUSE OF THE ENGINEERING OF THE CALIPERS WERE FAULTY. CONSUMER FELLS IT COULD LEAD TO LOSS OF CONTROL. *AK *CB

I TOOK VEHICLE IN TO BE CHECKED OUT FOR EXTREME FRONT END VIBRATION WHILE BRAKING AND VIBRATION IN THE STEERING WHEEL. I WAS TOLD THAT IT WAS CAUSED BY THE BRAKES, AND THAT I WOULD NEED TO REPLACE THE FRONT ROTORS/CALIPERS AND PADS. THE DEALER INFORMED ME THAT CHRYSLER KNEW ABOUT THIS PROBLEM, AND THAT IT HAPPENED OFTEN ON THIS VEHICLE. I WAS ALSO TOLD THAT EVEN THOUGH THIS MAKE AND MODEL WAS NOTORIOUS FOR THIS PROBLEM THAT CHRYSLER HAD ONLY PUT OUT SERVICE BULLETINS ON THIS PROBLEM AND NOT ANY RECALL. I WAS INFORMED THAT EVEN THOUGH THERE WAS EXTREME FRONT END VIBRATION AND VIBRATION IN THE STEERING THAT CHRYSLER DID NOT CONSIDER IT TO BE ANY TYPE OF SAFETY ISSUE. WITH ALL THE COMPLAINTS REGARDING THIS CHRYSLER SHOULD BE BITING THE CORPORATE BULLET, AND FINALLY ISSUE THE RECALL TO THEIR CONSUMERS THAT THEY SHOULD HAVE DONE OVER A YEAR AGO FOR THEIR OWN DESIGN FLAW. *AK

CONSUMER STATES WHILE TRAVELING 45-50 MPH VEHICLE STARTED SHAKING, CAUSING CONSUMER TO LOSE CONTROL OF VEHICLE. DEALER WAS CONTACTED, TECHNICIAN NOTICED ROTORS AND CALIPERS NEEDED TO BE REPLACED. *AK

2001 JEEP GRAND CHEROKEE LARADO PURCHASED USED IN SEPT 2002. (VIN UNAVAILABLE AT THIS TIME (I'M AT WORK AND CAR ISN'T WITH ME. IF REQUIRED, I CAN E-MAIL INFO LATER) AFTER A COUPLE MONTHS OF DRIVING THIS JEEP, NOTICED DRIVERS SIDE FRONT SEAT FELT LOOSE. IN APRIL, DECIDED TO CHECK OUT AS SEAT WAS TO A POINT OF ROCKING WHEN ENTERING THE JEEP. FOUND THAT FRONT LEFT SIDE (OUTBOARD) BOLT THAT HOLDS SEAT TO SEAT SLIDE HAD PULLED THROUGH AND RIPPED THE METAL BOTTOM OF THE SEAT FRAME. NOT SURE WHAT CAUSED THIS, BUT I'VE HEARD OF MANY OTHERS THAT HAVE HAD THE SAME PROBLEM (INCLUDING SEARCHING THE NHTSA WEB SITE) NOT SURE IF THIS IS A DEFECT, BUT IT COULD PRESENT A DANGEROUS SITUATION IF ANY OF THE REMAINING THREE BOLTS SHOULD HAVE FAILED (SEAT COULD HAVE COLLAPSED BACKWARDS IF THAT HAD HAPPENED).*AK

CONSUMER STATES THAT ROTORS HAS BEEN REPLACED THREE TIMES, CALIPERS ALSO HAS BEEN REPLACED THREE TIMES. ON TWO OCCASIONS THE PASSENGER SIDE REGULATOR BROKE, AND THE WINDOW CAME DOWN AND WOULD NOT GO BACK UP. ALSO, ONCE ON THE DRIVER'S SIDE. THE VEHICLE IS IN THE SHOP AGAIN FOR THE ROTORS. *AK

DRIVER SIDE POWER WINDOW SUDDENLY STOPPED WORKING AT 43,553 AND CHRYSLER REFUSES TO CORRECT OBVIOUS DEFECT. I HAVE RELATIVES WITH SAME YEAR MODEL THAT HAD SAME PROBLEM AS WELL WHEN I SPOKE TO SERVICEMAN AT LOCAL DEALERSHIP HE TOLD ME THEY SEE THIS PROBLEM OFTEN.*AK

BRAKE ROTORS ON 2002 JEEP GRAND CHEROKEE REQUIRED REPLACEMENT AT 2000 MILES, 12000 MI.LES, AND NOWV AGAIN AT 23000 MILES.*AK

I TOOK VEHICLE IN TO BE CHECKED OUT FOR EXTREME FRONT-END VIBRATION WHILE BRAKING AND VIBRATION IN THE STEERING WHEEL. I WAS TOLD THAT IT IS BRING CAUSED BY THE BRAKES AND THAT I WOULD NEED TO REPLACE THE FRONT ROTORS, CALIPERS AND PADS. THE DEALER INFORMED ME THAT CHRYSLER KNOWS ABOUT THIS PROBLEM AND THAT IT HAPPENS OFTEN ON THIS VEHICLE. I WAS ALSO TOLD THAT EVEN THOUGH THIS MAKE AND MODEL IS NOTORIOUS FOR THIS PROBLEM THAT CHRYSLER HAS ONLY PUT OUT SERVICE BULLETINS ON THIS PROBLEM AND NOT ANY RECALL. I WAS INFORMED THAT EVEN THOUGH THERE IS EXTREME FRONT-END VIBRATION AND VIBRATION IN THE STEERING THAT CHRYSLER DOES NOT CONSIDER IT TO BE ANY TYPE OF SAFETY ISSUE. WITH ALL THE COMPLAINTS REGARDING THIS CHRYSLER SHOULD BE BITING THE CORPORATE BULLET AND FINALLY ISSUE THE RECALL TO THEIR CONSUMERS THAT THEY SHOULD HAVE DONE OVER A YEAR AGO FOR THEIR OWN DESIGN FLAW.*AK

WE HAVE LESS THAN AVERAGE USE OF THIS JEEP. WE HAVE ALREADY HAD THE ROTORS CHANGED AT 9,000 MILES, AND NOW AGAIN AT 15,000 AFTER 2 YEARS AND NOT COVERED BY WARRANTY. WE LIVE IN A SUBURBAN AREA AND DON'T USE CAR ON ROUGH ROADS OR MOUNTAINS. WE'VE HAD JEEPS BEFORE AND NEVER HAD THIS KIND OF HORRIBLE BREAKDOWN OF THIS PART. FROM ALL THE COMPLAINTS WE SEE AT THIS SITE ONE CAN EASILY ASSUME THAT THIS PART IS OF VERY SUBSTANDARD QUALITY ON THIS VEHICLE. IT WOULD MAKE US THINK TWICE ABOUT BUYING A JEEP AGAIN. *AK

OUR 2001 JEEP GRAND CHEROKEE HAD WARPED ROTORS AT 12,000 MILES. THEY WERE REPLACED. NOW THE CAR IS AT 35,000 MILES AND THEY NEED TO BE REPLACED AGAIN. I NOTICED THAT THE WARRANTY ONLY COVERS BRAKE ROTORS UNTIL 12,000 MILES. GIVEN THE VOLUME OF PEOPLE EXPERIENCING SIMILAR PROBLEMS, IT SEEMS TO ME THERE IS EITHER A DEFECT IN THE REPLACEMENT PARTS OR A DEFECT IN THE DESIGN ITSELF. SINCE BRAKES ARE NECESSARY FOR SAFE VEHICLE OPERATION, I BELIEVE THIS IS A SAFETY ISSUE. I WOULD VERY MUCH LIKE TO SEE ADDRESSED EITHER THROUGH A RECALL OR A PROVEN REPLACEMENT PROCEDURE. *NLM