2004 JEEP GRAND CHEROKEE Complaints
View complaints related to 2004 JEEP GRAND CHEROKEE. The complaints found here are submitted by actual consumers with first hand experience. There are more than 1,250 complaints submitted for the 2004 JEEP GRAND CHEROKEE. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2004 JEEP GRAND CHEROKEE- NEWTON, MA
I WAS DRIVING ON THE MASS TURNPIKE AND ALL INSTRUMENT PANEL GAUGES STOPPED REGISTERING, ABS AND BRAKE LIGHTS STARTING BLINKING, CD PLAYER STOPPED WORKING, AND AC STOPPED. WE SHUT OFF THE AC, HEADLIGHTS AND RADIO WITHIN 10 MINUTES EVERYTHING SEEMED TO RESET BUT THIS IS A VERY DANGEROUS CONDITION AT HIGHWAY SPEEDS. *TR
Source: NHTSA WEB SITE -
2004 JEEP GRAND CHEROKEE- BARRE, MA
TL* THE CONTACT OWNS A 2004 JEEP GRAND CHEROKEE. THE CONTACT STATED THE DRIVER SIDE FRONT WINDOW BECAME STUCK IN THE DOWN POSITION. THE CONTACT INSPECTED THE WINDOW BY TAKING APART THE DOOR PANEL AND NOTICE THE WIRING TO THE REGULATOR WAS DAMAGED CAUSING THE ENTIRE REGULATOR TO MALFUNCTION. THE CONTACT CALLED THE MANUFACTURER REGARDING THE REGULATOR AND THEY STATED THERE WERE NO RECALLS. THE CONTACT STATED THE REGULATOR MALFUNCTIONING WAS A KNOWN ISSUE WITH HER YEAR, MAKE, AND MODEL. THE FAILURE MILEAGE WAS 103,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2004 JEEP GRAND CHEROKEE- ALBERTA, 00
WINDOW DROPPED WHILE VEHICLE WAS PARKED AND WOULD NO LONGER ROLL UP....PULLED IT UP AND TAPED IT.....TOOK TO JEEP DEALERSHIP.....TOTAL COST TO REPAIR IS $650.00..... SAME PROBLEM HAPPENED 4 YEARS AGO, BUT VEHICLE WAS UNDER WARRANTY AT THAT TIME. I GUESS THIS IS A COMMON PROBLEM WITH GRAND CHEROKEE LAREDO JEEPS. MINE IS A 2004. A RECALL SHOULD BE MADE ON THIS PLASTIC CLIP FAULT!!!!! *TR
Source: NHTSA WEB SITE -
2004 JEEP GRAND CHEROKEE- SKIPPACK, PA
2004 GRAND CHEROKEE SPECIAL EDITION. STICKING GAS PEDAL, BOTH ACCELERATION AND TO ACCELERATE. TODAY MY GAS PEDAL STUCK WIDE OPEN FULL THROTTLE. I HAD TO PRESS AS HARD AS POSSIBLE ON BRAKES ... CAR DIS NOT COMPLETELY STOP UNTIL I THREW THE MOVING VEHICLE INTO PARK AND TURN THE KEY OFF. IT REMAINED STUCK WIDE OPEN FOR APPROXIMATELY 10 MINUTES AND THEN UNSTUCK. I HAD 4 CHILDREN IN THE CAR AND LUCKILY THIS HAPPENED ON AN EMPTY WIDE OPEN ROAD. THIS COULD GAVE BEEN A CATASTROPHIC EVENT WITH MANY INJURIES. *TR
Source: NHTSA WEB SITE -
2004 JEEP GRAND CHEROKEE- UKIAH, CA
DRIVER SIDE SEAT BROKE OFF AT FRAME. THIS HAS HAPPENED TWICE. THERE DOES NOT SEEM TO BE A SOLUTION BY JEEP TO REPAIR THIS PROBLEM. THERE ARE NO PARTS EITHER NEW OR USED AVAILABLE TO MAKE REPAIRS. WAS TOLD BY THE DEALER THAT THIS IS A COMMON PROBLEM. *KB
Source: NHTSA WEB SITE -
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2004 JEEP GRAND CHEROKEE- BAY SHORE, NY
STOPPED AT A LIGHT, WHEN LIGHT TURNED GREEN, ACCERATED, DRIVER SEAT ROCKED BACKWARD AND FELT LOOSE. ON EXAMINATION FRONT LEFT BRACKET ON FRAME HAD BROKEN. THIS SEEMS TO BE A PROBLEM THIS THIS CAR, SEARCHED ON-LINE TO FIND MANY PEOPLE WITH THIS HAPPENING. HAD IT WELDED. ABOUT 6MOS LATER REAR BRACKET BROKE IN SAME WAY. THIS IS VERY DANGEROUS TO THE DRIVER, MUST HOLD ON WHEN SEAT MOVES IN THIS WAY. DON'T KNOW WHY JEEP WILL NOT FIX AT THERE COST. THEY SAY THER IS NO RECALL. THERE SHOULD BE ONE.
Source: PORTABLE SAFETY COMPLAINT FORM -
2004 JEEP GRAND CHEROKEE- MADISON, GA
JEEP GRAND CHEROKEE SUDDEN AND UNCONTROLLED ACCELERATION: APPROACHING AN INTERSECTION TO STOP, I HAD TAKEN MY FOOT COMPLETELY OFF THE ACCELERATOR AND HAD THE BRAKE COVERED. AS THE VEHICLE CAME TO A STOP, THE ENGINE SUDDENLY SURGED (5000RPM +) AND LURCHED FORWARD UNCONTROLLABLY INTO THE INTERSECTION. THE BRAKES DID NOT STOP IT OR RESTRAIN IT. I IMMEDIATELY HIT THE SHIFT HANDLE INTO NEUTRAL AND TURNED THE IGNITION OFF IN ORDER TO REGAIN CONTROL. WHEN I PUT THE CAR IN PARK AND RESTARTED THE VEHICLE. IT REVVED, THEN IDLED, ALBEIT ROUGHLY (IDLE RANGING FROM 900RMP TO 1400RPM). THERE WERE NO INJURIES AND FORTUNATELY THERE WERE NO OTHER CARS IN THE IMMEDIATE AREA... BUT IT DID SHAKE ME UP. IF IT HAD HAPPENED TO A LESS EXPERIENCED DRIVER SOMEONE MAY HAVE BEEN BADLY HURT OR KILLED. *TT
Source: NHTSA WEB SITE -
2004 JEEP GRAND CHEROKEE- ALBANY, OR
TL* THE CONTACT OWNS A 2004 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHILE PARKING THE VEHICLE, IT SUDDENLY ACCELERATED WHILE IN REVERSE. THE CONTACT APPLIED THE BRAKES TO STOP THE VEHICLE. THE CONTACT HAS NOT TAKEN THE VEHICLE TO A DEALER. THE CONTACT CALLED THE MANUFACTURER REGARDING THE SUDDEN ACCELERATION AND THEY STATED THAT THERE IS NO RECALL ON THE VEHICLE. THE CONTACT STATED THE VEHICLE WAS UNSAFE TO DRIVE. THE FAILURE MILEAGE WAS 134,500.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2004 JEEP GRAND CHEROKEE- NORTH POLE, AK
DRIVERS SIDE SEAT MOUNTING BRACKET BROKE ON ENTRY TO VEHICLE. THIS CAUSED THE SEAT TO ROCK BACK AND FORTH WHILE DRIVING ESPECIALLY DURING TURNS. TOOK IT TO DEALER AND THEY TOLD ME THAT THE SEAT TRACK WAS ALSO BROKEN. THEY HAVE BEEN UNABLE TO FIND A REPLACEMENT TRACK SO FAR BECAUSE JEEP NO LONGER MAKES THE PART. I WAS TOLD THAT IT CAN'T BE WELDED BECAUSE OF LIABILITY ISSUES. THEY ESTIMATE THE COST TO REPAIR AT $300+ IF THE PART CAN BE FOUND. THIS SEEMS TO BE A COMMON OCCURRENCE LATELY AND I'M FORCED TO PAY FOR A DESIGN DEFECT. *TR
Source: NHTSA WEB SITE -
2004 JEEP GRAND CHEROKEE- BAY HEAD, NJ
INCREASED STEERING EFFORT, STEERING STUTTERING/BINDING- STEERING IS DIFFICULT WHEN TURNING AT LOW SPEED- OCCURS ALL THE TIME. REPLACED POWER STEERING GEAR, REBUILT 278414/NATL[R]. *TR
Source: NHTSA WEB SITE