2008 JEEP GRAND CHEROKEE Complaints

TL* THE CONTACT OWNS A 2008 JEEP GRAND CHEROKEE DIESEL. THE CONTACT STATED THAT WHILE DRIVING 35 MPH, THE CHECK ENGINE WARNING LIGHT ILLUMINATED. AFTER INSPECTING THE VEHICLE, HE NOTICED THAT THE OIL INTAKE TUBE WAS LEAKING OIL INTO THE INTAKE AIR MANIFOLD AND GOING INTO THE ENGINE. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE CONTACT SCHEDULED AN APPOINTMENT TO HAVE THE INTAKE MANIFOLD AND THE AIR INTAKE HOSE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED WHO LODGED A COMPLAINT FOR THE CONTACT AND OFFERED TO PAY FOR ONE THIRD OF THE REPAIR COSTS. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 106,726.

8/8/12 DRIVING FROM TEMPLE TX TO TUNICA MS (STOPPING THERE BEFORE CONTINUING ON TO INDIANAPOLIS, IN). CAR GAVE NO ISSUES/INDICATIONS OF TROUBLE. 8/9/12 CAR WOULD BARELY GO 10 MILES PER HOUR LEAVING THE HOTEL, WOULD STOP FORWARD PROGRESS OF ANY KIND IF I STOPPED, HAD TO PUT IN PARK, TURN OFF CAR AND TURN ON AGAIN. HAD TO CROSS 4 LANE HIGHWAY, BUT COULD NOT GET CAR TO MOVE FORWARD FAST ENOUGH TO CLEAR ALL 4 LANES AND MIDDLE DIVIDER. TOOK IT IN 2 GREEN LIGHT TRIES AND PULLED INTO GAS STATION (1/2 MILE FROM HOTEL), GAVE CAR A REST, FILLED GAS AND SAME PROBLEM WHEN STARTED AGAIN. HAD TO CALL TOW TRUCK AND BRING TO LOCAL JEEP DEALER, 7 HOURS WAITING AT DEALER TO BE TOLD WE HAD AN EARLY MAJOR TRANSMISSION FAILURE AND IT WOULD BE 8/13 BEFORE IT WOULD BE READY. RENTED A CAR TO CONTINUE OUR VACATION. $3,934.73, TRANSMISSION REPAIRED, FAILURE OCCURRED AT 41,138 MILES, CHRYSLER ADMITS IT IS AN EARLY FAILURE (AND STATES WE ARE OUT OF ALL WARRANTIES), MS DEALER STATES EARLY FAILURE AND POWERTRAIN SHOULD BE COVERED, CONTACT CHRYSLER WHEN WE GET HOME AND LOCAL DEALER HERE STATES 5/50000 ON POWERTRAIN. CHRYSLER REFUSES TO REIMBURSE MORE THAN $1500 WHICH WE HAVE NOT ACCEPTED AND REFUSES TO ACKNOWLEDGE 5 YEAR/50,000 MILE POWER TRAIN WARRANTY. HAD THIS FAILED WHILE DRIVING AT HIGHWAY SPEEDS IT COULD HAVE CAUSED AN ACCIDENT FOR OURSELVES AND OTHERS. CHRYSLER HAS NOT CALLED TO THIS DAY THE REPAIR DEALERSHIP TO UNDERSTAND WHY THE TRANSMISSION FAILURE OCCURRED. WE WERE TOLD THE OIL HAD BURNT BY THE DEALERSHIP? THERE WAS PLENTY OF TRANSMISSION FLUID, IT WAS JUST BURNT. WE ARE WRITING TO YOU TO BRING THIS POTENTIAL SAFETY ISSUE WITH EARLY TRANSMISSION FAILURE TO YOUR ATTENTION AND TO ASK WHAT EXACTLY IS THE NHTSA/DOT REGULATIONS REGARDING POWER TRAIN COVERAGE/FAILURES AND WHAT RECOURSE WE MAY HAVE. THANK YOU FOR ANY INFORMATION YOU CAN PROVIDE. *TR

2008 JEEP SRT8 PURCHASED IN DECEMBER 2009 WITH BRAND NEW TIRES. LESS THAN 30K MILES AND FOUND FRONT TIRES SEPARATING ON INNER EDGES WITH PLENTY OF TREAD LEFT AND ALIGNMENT WITHIN SPECS. I FOUND THIS YESTERDAY WHEN I DECIDED TO DO SOME MAINTENANCE REPAIRS AS I AM A JEEP TECHNICIAN AND I WORK AT A CHRYSLER DEALERSHIP. THE FRONT TIRES ARE COMPLETELY SEPARATED WITH THREADS EXPOSED. THIS IS EXTREMELY DANGEROUS AS I DRIVE THIS VEHICLE WITH FAMILY AT HIGHWAY SPEEDS. I HAVE PICTURES IF NECESSARY AND CAN PROVIDE ALIGNMENT SPECS. I AM A MEMBER OF THE JEEP SRT8 FORUM AND THIS IS A COMMON ISSUE WITH MANY MEMBERS. *TR

MY 2008 JEEP/GR.CHEROKEE HAS GOODYEAR-FORTERA TIRES ON IT. I HAVE NOTICED THAT THE TREAD AROUND THE SIDEWALL HAS 2 DIFFERENT DIRECTIONS. ONE TURNS SLIGHTLY FORWARD AND THE OTHER SLIGHTLY TO THE REAR. I HAVE TRIED TO CONTACT GOODYEAR WHO HANDS ME BACK OFF TO JEEP FOR AN EXPLANATION.UPON MY MOST RECENT TIRE ROTATION,I POINTED THIS OUT TO THE HEAD MECHANIC. HE REPLIED IT DOES NOT MATTER,IT DOES NOT SERVE ANY PURPOSE. I DISAGREE. I DON'T THINK THEY PUT THEM ON THERE FOR NO REASON..I HAVE TAKEN THE TRUCK TO A GOODYEAR TIRE DEALER AND HE SAID THE TREAD PATTERN IS SUPPOSED TO PUSH WATER AWAY FROM THE VEHICLE. I WALKED THE MAN AROUND THE VEHICLE AND SHOWED HIM THAT BOTH TIES ON THE RIGHT SIDE OF THE VEHICLE FACE FORWARD WHILE THE 2 TIRES ON THE LEFT FACE THE REAR.SHOULDN'T THEY ALL FACE THE SAME DIRECTION? I HAVE SEEN THESE TIRES ON THE HONDA/PILOT,G.M.C./TRAVERSE,FORD/EXPLORER AND FORD/EDGE. I HAVE ASKED OTHER DRIVERS ABOUT IT,BUT NO ONE HAS NOTICED UNTIL I SPOKE ON IT. I FIND IT HARD TO BELIEVE THAT NOBODY ELSE SEEMS TO SEE A POTENTIAL PROBLEM HERE. PLEASE HELP ME-I HAVE TAKEN PICTURES OF THIS SITUATION AND WOULD BE GLAD TO SEND THEM TO YOU.I CAN'T POSSIBLY BE ONLY ONE WHO NOTICES THIS. *TR

TL* THE CONTACT OWNS A 2008 JEEP CHEROKEE. THE CONTACT STATED THAT THE VEHICLE FAILED TO START. THE CONTACT TOWED THE VEHICLE TO A LOCAL MECHANIC. THE MECHANIC ADVISED THAT THE ENTIRE ELECTRICAL SYSTEM MALFUNCTIONED AND BOTH THE IGNITION MOTOR AND THE IGNITION SWITCH NEEDED TO BE REPLACED. THE CONTACT DID NOT CALL THE MANUFACTURER. THE FAILURE MILEAGE WAS 53,000. THE VIN WAS NOT AVAILABLE.

ENOUGH ISSUES THAT A CLASS ACTION SUIT IN NEW JERSEY FOR THIS EXACT MATTER IS IN PROCESS. FAULTY SUNROOF REAR DRAIN TUBES BECOME PINCHED, LOOPED, OR OTHERWISE UNABLE TO DRAIN AWAY WATER. WHEN WATER COMES FORWARD (AS IN BRAKING ON THE FREEWAY AND NARROWLY AVERTING AN ACCIDENT) WATER COMES DOWN AND THROUGH THE A PILLARS AND OVERHEAD CONSOLE, AND OTHER AREAS OF HEADLINER. A BIT STARTLING WHEN TRAVELING IN RUSH HOUR TRAFFIC ON THE FREEWAY. AFTER READING ABOUT THE COUNTLESS STORIES OF OTHER OWNERS EXPERIENCING THE SAME THING, I BEGAN CONTACTING DEALERSHIPS INCLUDING THE OUT OF AREA DEALERSHIP WHERE THE VEHICLE WAS BOUGHT USED IN DECEMBER 2011. IT BECAME APPARENT THAT THERE WOULD BE NO RELIEF AND I WOULD BEAR MOST IF NOT ALL OF THE COST OF THE REPAIR OF THIS DESIGN FLAW THAT CAN CREATE VERY UNSAFE DRIVING CONDITIONS AND CAUSE ACCIDENTS. *TR

I PURCHASED A BRAND NEW JEEP GRAND CHEROKEE LIMITED IN 2008. ALMOST FROM THE VERY BEGINNING I'VE HAD PROBLEMS WITH THIS VEHICLE & HAD BEEN GOING BACK & FORTH TO THE DEALERSHIP FOR ONE REPAIR AFTER THE OTHER. ALTHOUGH THE PREVIOUS ISSUES WERE SERIOUS, THEY DID NOT RISE TO THE LEVEL OF BEING A HEALTH/SAFETY HAZARD AS MY CURRENT PROBLEM DOES. IN 2011, I STARTED EXPERIENCING INTERMITTENT ELECTRICAL FAILURE; SPECIFICALLY, THE VEHICLE WOULD JUST STOP NO MATTER WHETHER I WAS DRIVING 70 ON THE HWY OR 30 IN A NEIGHBORHOOD. THE VEHICLE WOULD TURN OFF WITHOUT WARNING & I WOULD BE LEFT TRYING (W/OUT ANY POWER STEERING) TO COAST TO THE SIDE OF THE ROAD WITH WHATEVER MOMENTUM WAS LEFT. ONCE TO THE SIDE OF THE ROAD, I PUT THE VEHICLE IN PARK, TURNED THE IGNITION TO THE OFF POSITION & WAIT A FEW SECONDS. I WOULD THEN START THE VEHICLE RIGHT UP AS IF NOTHING HAD HAPPENED. I HAVE TAKEN THE JEEP IN TO THE DEALER WHERE THE PROBLEM COULD NOT BE DUPLICATED. I'VE GOTTEN TO THE POINT WHERE EACH TIME IT STOPS, I CALL THE DEALER SERVICE DEPT JUST SO THE RECORD WOULD SHOW THAT I CALLED, REPORTED THE PROBLEM HAD OCCURRED AGAIN & ALSO TO VENT MY FRUSTRATION OF THIS RECURRING PROBLEM. MY CONCERNS: 1) THE STALLING IS HAPPENING MORE FREQUENTLY 2) THE PROBLEM CAN'T BE DUPLICATED ON CUE 3) I CAN'T GET MORE THAN A CONDESCENDING, WHAT DO YOU WANT TONE FROM MGMT AT THE DEALERSHIP & 4) THERE DOES NOT SEEM TO BE ANY SENSE OF URGENCY FROM ANYONE OTHER THAN MYSELF . MY QUESTIONS: DOES THERE REALLY HAVE TO BE SOME TYPE OF ACCIDENT OR FATALITY BEFORE SOMEONE ACTUALLY TRIES TO FIND OUT WHY THIS IS HAPPENING & FIX IT? WHY AREN'T THE SERVICE PEOPLE EQUIPPED TO DO MORE THAN JUST SPEAK TO THE VEHICLE OWNER AS IF WE ARE STUPID & LIKE I'M JUST MAKING UP STORIES. ALTHOUGH THEY HAVEN'T BEEN ABLE TO DUPLICATE THE PROBLEM, IS THERE TRULY SOMEONE TRYING TO FIND OUT WHAT THE PROBLEM IS? WHO DO I NEED TO CONTACT? *JS

WHEN GOING OVER SPEED BUMPS MY VEHICLE STALLS. THIS IS THE THIRD TIME THIS HAS HAPPENED IN THE LAST 2 MONTHS. I'VE BROUGHT IT TO THE DEALERSHIP MULTIPLE TIMES. EACH TIME I'VE BEEN TOLD THERE IS NO PROBLEM, OR THAT I NEED SPARK PLUGS REPLACED, OR THE THROTTLE BODY NEEDS TO BE CLEANED....NOTHING HAS HELPED! *TR

I STARTED THE JEEP AND TRAVELED NORMALLY FOR ABOUT A THIRD OF A MILE ON LOCAL STREETS. THE PROBLEM STARTED WHEN I TURNED ONTO A COLLECTOR STREET FROM A LOCAL STREET APPLYING FULL THROTTLE. WHEN I LIFTED MY FOOT OFF THE THROTTLE PEDAL THE JEEP KEPT ACCELERATING. THE ELECTRONIC THROTTLE CONTROL WARNING LIGHT WENT ON. I STOPPED THE CAR BY APPLYING THE BRAKE AND PUTTING THE TRANSMISSION IN NEUTRAL. THE ENGINE CONTINUED TO REV AT ABOUT 4000 RPM WITH THE JEEP STOPPED. I TURNED OFF THE JEEP AND CHECKED THE POSITION OF THE CARPET PROTECTOR TO MAKE SURE IT WAS NOT INTERFERING WITH THE ACCELERATOR. IT WAS NOT IN A POSITION WHERE IT COULD OVERLAP THE THROTTLE. I ALSO CHECKED THE ACCELERATOR PEDAL AND FOUND IT OPERATING NORMALLY IN TERMS OF POSITION AND ACTION. I TURNED THE ENGINE BACK ON AND THE JEEP REACTED NORMALLY FOR THE REMAINDER OF THE TRIP. DEALER NOT ABLE TO REPLICATED BUT REPORTED ERROR MESSAGE THAT BOTH BRAKES AND ACCELERATOR WERE BOTH DEPRESSED. ALSO REPORTED THAT CARPET WAS NOT INVOLVED. *TR *JS

WHILE DRIVING ALL MY GAUGES STOPPED WORKING SUCH AS THE WIPERS, SPEEDOMETER, OIL LIGHT, ALL OF MY GAUGES STOPPED WORKING THAT ARE CONTROLLED BY THE COMPUTER. COULDN'T TELL WHAT GEAR I WAS IN WHILE DRIVING. MY RADIO AND CLOCK WOULDN'T WORK. MY BLINKERS WOULDN'T WORK. I HAD TO TAKE IT TO GET IT FIXED THIS MORNING. I SURPRISED THIS WASN'T ON A RECALL. *TR