2001 JEEP GRAND CHEROKEE Complaints

AFTER 15000 MILES, THE ROTORS WERE SO WARPED AS TO MAKE BRAKING HAZARDOUS. CHRYSLER TURNED THE ROTORS. AT 25000 MILES, WE COMPLAINED ABOUT THE BRAKES AGAIN, AND WERE TOLD THEY WERE FINE. AT 36700 MILES, THE ROTORS ARE NOW WARPED AGAIN, AND I'M TOLD THAT WHILE CHRYLSER KNOWS THAT ITS A DEFECT, THEY WILL NOT COVER IT - AND THEY HAVE EVEN COME OUT WITH A FIX, THAT COSTS $450, WHICH THEY WON'T COVER. *JB

WHILE TRAVELING AT HIGHWAY SPEED AND WITHOUT ANY INDICATION VEHICLE SLOWED DOWN TO 20 MPH . VEHICLE WAS SERVICED FOR THE PROBLEM. TECHNICIAN NOTICED A TRANSMISSION PROBLEM. *AK

BRAKE ROTORS WERE DONE AT 12,000 MILES, AND AGAIN AT 31,000 PADS/ ROTORS TO THE FRONT AND REAR. *AK

I HAVE HAD TO REPAIR MY BRAKES DUE TO WARPED ROTORS 3 TIMES AND AM CURRENTLY IN NEED OF A 4TH BRAKE REPAIR DUE TO THE SAME PROBLEM. MY VEHICLE ONLY HAD 14,844 MILES WHEN IT WAS REPAIRED THE 1ST TIME. I INQUIRED AT THE TIME WHY I WOULD NEED A BRAKE REPAIR AT SUCH LOW MILEAGE. THE SERVICE MANAGER SAID, "YOU HAVE A 4WHEEL DRIVE VEHICLE AND THEY WEAR OUT THE BRAKES EASILY, THE BRAKES ARE NOT MADE HEAVY ENOUGH FOR THE EXTRA WEIGHT WHEN STOPPING." I REPLIED THAT THIS SOUNDED LIKE AN ERROR IN THE DESIGN AND I WOULD EXPECT FOR THE DEALERSHIP TO PICK UP THE CHARGES. HE AGREED AND THE WARRANTY COVERED THE EXPENSE THE 1ST TIME, BUT WHEN THE 2ND AND 3RD TIME CAME AROUND THEY WOULD NOT PAY FOR THE REPAIRS. THE 2ND BRAKE JOB WAS NEEDED AT 30,219MILES. I TRIED A DIFFERENT DEALERSHIP SERVICE SHOP FOR REPAIRS, BUT THE EXPENSE WAS OUT OF MY POCK THERE ALSO. I HAD AN EXTENDED WARRANTY OF 50.000 MILES, BUT THEY WOULD NOT PAY. THE 3RD BRAKE JOB WAS NEEDED AT 39,758 MILES FOR THE SAME REASON AND I PAID FOR THAT EXPENSE TOO. I AM NOW IN NEED OF A 4TH BRAKE REPAIR AT 65,403 MILES. FROM MY UNDERSTANDING I SHOULD ONLY NEED BRAKE SERVICE OF THIS KIND EVERY 30,000 MILES OR MORE. THE BRAKES PULSATE AND SHAKE WHEN I TRY TO STOP, CAUSING THE STEERING WHEEL TO WOBBLE VERY HARD. I AM CURRENTLY WAITING TO SAVE THE MONEY TO FIX THEM FOR THIS 4TH TIME, BUT AM VERY UPSET AT HAVING TO PAY FOR AND DRIVE WITH AN OBVIOUS DESIGN FLAW IN THE JEEP'S BRAKE SYSTEM.

RECALL GENERATION 3 SEAT BELTS. I HAVE ACTUALLY HAD PROBLEMS WITH MOST MANUFACTURER SEAT BELTS, INCLUDING AIRCRAFT BELTS (PACIFIC SCIENTIFIC). I SELECTED "20" IN THE FAILURES SLOT SO THIS WILL GET THROUGH. USING MY SKILLS AS AN AIRCRAFT TECH. I HAVE ALSO INSPECTED AUTO BELTS AND FOUND MOST OF THEM REGARDLESS OF MANUFACTURER TO BE '!@#$%. *NLM

THE VEHICLE WAS INVOLVED IN A FRONTAL COLLISION, AND THE AIR BAGS FAILED TO DEPLOY. *JB

MY 2001 JEEP GRAND CHEROKEE HAS TO THE SHOP TWICE FOR THE SAME COMPLAINT. THE CAR SHIMMIES VERY BAD ABOVE 40 MPH WHEN THE BRAKE IS APPLIED. I ONLY HAVE 18,700 TOTAL MILES ON THE CAR. THE FIRST INCIDENT OCCURRED AT APPROXIMATELY 8500 MILES AND THE DEALER REPLACED THE REQUIRED PARTS ACCORDING TO THE TECHNICAL BULLETIN ISSUED BY DAIMLER CHRYSLER. THE SECOND TIME (SAME EXACT SHIMMY INDICATION), I WAS TOLD THAT THE ROTORS HAD TO BE TURNED AND THAT IT WAS A HEAT PROBLEM AND NOT COVERED UNDER ANY WARRANTY. FURTHERMORE, THE PROBLEM WAS PERHAPS A DRIVER HABIT AND NOT ANY FAULT OF THE MANUFACTURE. I PAID THE BILL AND INFORMED THE SERVICE MANAGER THAT I WAS NOT HAPPY WITH THIS SITUATION AND WANTED HIM TO VERIFY THROUGH HIS DISTRICT MANAGER THAT THIS WAS APPROPRIATE ACTION AND NOT A WARRANTY ITEM. HE SAID THAT HE WOULD AND GET BACK WITH ME. *NLM

WHILE DRIVING THE VEHICLE SHIFTED INTO REVERSE. THE TRANSMISSION HAD TO BE REPLACED. *NLM

THE DEALERSHIP REFUSED TO PERFORM THE RECALL FOR THE DEBRIS IN THE MANIFOLD 02 V 104 000 IN A REASONABLE TIME FRAME. THE DEALERSHIP INDICATED THERE WASN'T ANY RISK. *JB

WITH LESS THAN 12000 MILES THE STEERING WHEEL AND FRONT END WOULD SHAKE UPON APPLYING PRESSURE TO THE BRAKES. THE JEEP WAS TAKEN IN AND "ROTORS WERE ADJUSTED." THIS TOOK CARE OF THE PROBLEM UNTIL APPROXIMATELY 48000 MILES WHERE THE DEALER REPORTED AN "ENGINEERING DEFECT" WITH THE BRAKE SYSTEM AND THAT A TEMPORARY FIX FOR $129.00 COULD BE DONE, BUT THEY SAID I WOULD BE BACK IN AFTER 10,000 MILES SO I FELT I HAD NO CHOICE BUT TO HAVE THEM INSTALL THE NEW CALIPER, BRAKE AND ROTOR SYSTEM FOR A COST TO ME OF $420.00. THE BRAKE PADS WERE NOT WORN AND THESE MILES WERE HIGHWAY MILES. THIS CALIPER/ROTOR SYSTEM SHOULD BE RECALLED DUE TO THE DESIGN DEFECT AND NOT CHARGED TO THE CONSUMER. *JB