2002 JEEP GRAND CHEROKEE Complaints

View complaints related to 2002 JEEP GRAND CHEROKEE. The complaints found here are submitted by actual consumers with first hand experience. There are more than 1,420 complaints submitted for the 2002 JEEP GRAND CHEROKEE. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2002 JEEP GRAND CHEROKEE
    - SPOKANE , WA

    I BOUGHT MY 02 JEEP GRAND CHEROKEE IN 05 WITH ABOUT 50,000 MILES ON IT. SOMETIME IN 08 THE BLOWER MOTOR STARTED WORKING OFF AND ON. AFTER ABOUT 3 YEARS I DID SOME RESEARCH AND FOUND THAT THE MOST LIKELY CAUSE WAS THE BLOWER MOTOR RESISTER. AFTER CHECKING, I NOTICE THAT THE RESISTOR HARNESS HAD BEEN MELTED. I DID SOME MORE RESEARCH AND FOUND THAT THIS WAS QUITE COMMON. THIS SHOULD BE A RECALL ITEM BECAUSE THIS IS A SERIOUS FIRE HAZARD. IF THE WIRES WERE HOT ENOUGH TO MELT THE PLASTIC SHEATHING, WHAT'S TO STOP IT FROM CAUSING A FIRE IN AN UNSUSPECTING CONSUMER'S JEEP? I WAS FORTUNATE ENOUGH TO HAVE CAUGHT THIS EARLY ON, BUT IF I WASN'T, THE COST OF "WHAT IF" IS NOT ONE I, MY WIFE, OR CHILDREN ARE WILLING TO PAY. *TR

    Source: NHTSA WEB SITE
  • 2002 JEEP GRAND CHEROKEE
    - HUMBOLDT, TN

    TURN SIGNALS ONLY WORK INTERMITTENTLY. I HAVE SEEN NUMEROUS REPORTS OF THIS AS A PROBLEM WITH JEEP GRAND CHEROKEE LAREDO VEHICLES MADE IN 2002 AND 2003, POSSIBLY OTHER YEARS. THIS ABSOLUTELY SHOULD BE UNDER RECALL. PLEASE TAKE THIS INTO CONSIDERATION. THANK YOU. *TR

    Source: NHTSA WEB SITE
  • 2002 JEEP GRAND CHEROKEE
    - GREENWICH, NY

    TL* THE CONTACT OWNS A 2002 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE DUAL HEAT SYSTEM FAILED AND WOULD NOT ALLOW THE HEAT TO CIRCULATE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THEY ADVISED HIM THAT THE DUAL HEATING SYSTEM NEEDED TO BE REPLACED. THE MANUFACTURER WAS CONTACTED AND THEY OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS APPROXIMATELY 110,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2002 JEEP GRAND CHEROKEE
    - CLARK, NJ

    THE DEFROSTER BLOWS COLD AIR RANDOMLY WHILE DRIVING IN THE WINTER. CAUSES THE WINDSHIELD TO FOG, THEN FREEZE WHILE DRIVING. THIS IS A VERY COMMON ISSUE AND EASY FIX, BUT REQUIRES REMOVING THE ENTIRE DASHBOARD ASSEMBLY. TO REPLACE A $5 PIECE OF PLASTIC. THIS IS A COMMON ISSUE AND A SAFETY PROBLEM AND SHOULD BE COVERED BY THE DEALER. *TR

    Source: NHTSA WEB SITE
  • 2002 JEEP GRAND CHEROKEE
    - CLEMENTON, NJ

    TL* THE CONTACT OWNS A 2002 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 5 MPH OR WHILE IDLING, THE CHECK ENGINE LIGHT WOULD ILLUMINATE AND THE ENGINE WOULD OVERHEAT. THE VEHICLE WAS TAKEN TO AN INDEPENDENT REPAIR SHOP AND THE ENGINE COOLING FAN WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT THAT THE VEHICLE WAS NOT INCLUDED IN THE RECALL ASSOCIATED WITH NHTSA CAMPAIGN ID NUMBER: 06V199000 (ENGINE AND ENGINE COOLING:COOLING SYSTEM:FAN). THE FAILURE MILEAGE WAS 135,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2002 JEEP GRAND CHEROKEE
    - HOUSTON, TX

    2002 JEEP GRAND CHEROKEE. CONSUMER WRITES IN REGARDS TO DEFECTIVE FUEL TANK DESIGN *TGW THE CONSUMER BELIEVED AN URGENT RECALL WAS NEEDED TO PROTECT THE 2.2 MILLION DRIVERS WHO OWN JEEPS. *JB

    Source: CONSUMER LETTER
  • 2002 JEEP GRAND CHEROKEE
    - REDONDO BEACH , CA

    TL* THE CONTACT OWNS A 2002 JEEP GRAND CHEROKEE LAREDO. THE CONTACT STATED THAT THE DRIVER AND PASSENGER SIDE HEATED SEATS WOULD OVERHEAT AND BURN THE BACK OF THE SEAT OCCUPANTS LEGS. THE VEHICLE WAS TAKEN TO THE DEALER WHO STATED THAT THE VEHICLE DID NOT FALL UNDER NHTSA CAMPAIGN ID NUMBER: 09V117000 (SEATS: FRONT ASSEMBLY: SEAT HEATER/COOLER). THE MANUFACTURER WAS NOT CONTACTED AND THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 0 AND THE CURRENT MILEAGE WAS 103,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2002 JEEP GRAND CHEROKEE
    - HENDERSON, CO

    RECENTLY MY FRONT DRIVER SEAT ON MY 2002 JEEP GRAND CHEROKEE OVERLAND STARTED TO ROCK BACK AND FORTH AND FELT VERY "LOOSE". I LOOKED UNDER THE SEAT AND FOUND THAT THE VERY THIN METAL THAT HAD BEEN CONNECTED TO THE SEAT FRAME/RAIL HAD FRACTURED AND ONE BOLT HAD ACTUALLY BORED THROUGH THE METAL HOLE OPENING BETWEEN THE TWO ASSEMBLIES. *TR

    Source: NHTSA WEB SITE
  • 2002 JEEP GRAND CHEROKEE
    - IUKA, MS

    TL* THE CONTACT OWNS A 2002 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHILE REFUELING, FUEL BEGAN TO SPILL OUT OF THE FUEL FILLER NECK. THE FAILURE RECURRED WHENEVER THE VEHICLE WAS REFUELED. THE VEHICLE WAS NOT TAKEN TO HAVE THE FAILURE DIAGNOSED. THE MANUFACTURER WAS NOTIFIED AND THE CONTACT WAS INFORMED THAT THE VEHICLE WAS NOT INCLUDED IN THE RECALL ASSOCIATED WITH NHTSA CAMPAIGN ID NUMBER: 01V374000 (FUEL SYSTEM, GASOLINE:DELIVER). THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 180,000 AND THE CURRENT MILEAGE WAS 186,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2002 JEEP GRAND CHEROKEE
    - MIDDLETOWN, NJ

    FRONT DRIVER'S SEAT SEEMED WOBBLY, LOOKED UNDER SEAT AND BRACKET THAT HOLDS SEAT TO THE RAILS IS BROKEN ON FRONT LEFT AND RIGHT SIDE. YOU CAN NOW LEAN BACK AND FRONT OF SEAT LIFTS UP. VERY DANGEROUS. IF THERE WAS A CRASH, YOU COULD EASILY END UP IN THE BACK SEAT OF THE CAR. I HAVE LOOKED AND FOUND MANY COMPLAINTS ABOUT THIS SITUATION WITH THE JEEPS, 1 SITE HAD OVER 2600 COMPLAINTS IN A 2 YEAR PERIOD. I TOOK OFF THE SIDE OF THE SEAT AND ADDED 2 NYLON STRAPS TO HOLD SEAT DOWN TO RAIL. I HAVE READ MANY PLACES WHERE PEOPLE HAVE THIS WELDED BACK TOGETHER AND IT BREAKS AGAIN. METAL IS VERY THIN, NOT BUILT TO TAKE STRAIN OF ANY KIND. *TR

    Source: NHTSA WEB SITE