1996 JEEP GRAND CHEROKEE Complaints

DRIVING ON HGHIWAY AT APPROXIMATELY 55MPH BRACKET THAT HOLDS THE POWER STEERING PUMP BROKE, CAUSING VEHICLE TO LOSE STEERING. *AK

DRIVER REARENDED ANOTHER VEHICLE WITH AT 30 MPH UPON IMPACT, DUAL AIRBAGS DID NOT DEPLOY, CAUSING HEAD INJURIES EVEN WITH SEATBELTS WORN. NO INDICTATION OR WARNING OF DEFECT WITHIN AIRBAGS. DEALER CLAIMED AIRBAG SENSORS WERE CRUSHED AND SHOULD HAVE DEPLOYED. *AK

THE LATCH ASSEMBLY FELL INTO THE DOOR INTERIOR AFTER THE METAL ON THE DOOR ASSEMBLY FAILED. THE VEHICLE WAS TAKEN TO THE BODY SHOP AT DIRK WALTZ CHRYSLER-JEEP, MIDLAND, MI. THE ESTIMATOR ( MARIO?) SAID THAT THEY HAD SEEN A RASH OF THESE FAILURE RECENTLY. THE SERVICE MANAGER, SCOTT THERRYL (?), LOOKED AT THE DOOR. GREGORY TAYLOR, DAMLIER-CHRYSLER DISTRICT SER. MANAGER, WAS CONTACTED. THE RECURRING PROBLEM WAS DESCRIBED BY THE ESTIMATOR AS A FAILED WELD AT THE LOWER HINGE THAT CAUSES THE DOOR TO MIS-ALIGN. THE MIS-ALIGNMENT CAUSES THE LATCH ASSEMBLY ON THE FRAME TO STRIKE THE DOOR LATCH INCORRECTLY. THE REPEATED MIS-STRIKE CAUSES THE METAL TO FATIGUE, AND THE LATCH DETACHES FROM THE DOOR SUDDENLY. THERE WAS NO OBVIOUS PROBLEM UNTIL THE FAILURE OCCURED. THE DOOR COULD HAVE EASILY POPED OPEN IN A VERY LOW SPEED COLLISION. DAMLIER CHRYSLER HAS DENIED ANY RESPONSIBILITY FOR THE PROBLEM, EVEN THOUGH THE PROBLEM APPEARS TO BE RELATED TO A POOR WELD DESIGN IN THE DOOR BOX.

WHEN MAKING A LEFT HAND TURN WHILE TRAVELING AT LOW SPEEDS, CONSUMER NOTED A LOUD NOISE AND SMELLED RUBBER BURNING. PULLED TO THE SIDE OF THE ROAD, AND DISCOVERED THE BRACKET ON THE FRONT AXLE STABLIZER BAR BROKE LOOSE. ALSO, BRACKET WAS RUSTED. CONSUMER HAS CONTACTED THE DEALER, DEALER HAS YET TO REPLACE PARTS. CONSUMER MADE REPAIRS. *AK

WHILE DRIVING AT 55 MPH AND SLOWING DOWN TO 40 MPH, CONSUMER APPLIED THE BRAKES AND THE STEERING FELT HARD & EXPERIENCED LOCK-UP. VEHICLE HAS BEEN AT DEALER THREE TIMES FOR REPAIRS, BUT DEALER CAN'T DETERMINE THE PROBLEM. *YC

VEHICLE HAS EXCESSIVE AND VIOLANT VIBRATIONS AT 65-70 MPH, LOUD ROARING NOISE. TWO CHRYSLER 5 STAR DEALERSHIP HAS SERVICED VEHICLE ON NUMEROUS OCCASIONS INCLUDING A FACTORY ZONE REP ANALYSIS. CURRENTLY THE VEHICLE HAS BEEN SERVICED WITH A NEW GEAR SHIFT DIFFERENTIAL, TRANSFER CASE AND DRIVE SHAFT, 4 NEW TIRES AND SHOCKS WITH NO IMPROVEMENTS RESULTING IN $3000 IN SERVICE COST. NO RESOLUTION.... VEHICLE IS EXTREMELY DANGEROUS WITH EXTREME VIOLANT SHAKING. CHRYSLER IS CONTENDING THAT THE VEHICLE HAS HIGH MILEAGE AND IS NOT UNDER MANUFACTURE WARRANTY AND IS NOT LIABLE. I HAVE RESEARCHED OTHER SIMILAR CONDITIONS WITH THE SAME CONSUMER COMPLAINTS. MANY WERE ACCIDENT RELATED. *AK

AFTER AUTOMOBILE WAS PARKED FOR APPROXIMATELY 6 HOURS OR MORE, IT JUST IGNITED AND BURNED ON DRIVER'S SIDE. NO INJURIES. *AK

VEHICLE WAS IN "PARK" W/ENGINE RUNNING. ENGINE ENGAGED ITSELF IN "REVERSE" ON FLAT DRIVE, WENT 122' SMASHED INTO A TREE, CONTINUED 22' REAR END OF VEHICLE LODGED ITSELF ON WOODEN DECK OF BUILDING WITH TRAIL HITCH, THEN WENT FORWARD 100' FEET KNOCKING DOWN TWO 5-6" DIAMETER TREES BEFORE COMING TO A STOP. VEHICLE HAD TO BE TAKEN OUT OF "PARK" TO REMOVE OFF OF TREES.

WHILE DRIVING AT 35 MPH APPLIED THE BRAKES ON WET PAVEMENT, AND BRAKES TOOK ABOUT TWO SECOND'S BEFORE THEY KICKED IN. THIS WAS THE SECOND TIME THAT CONSUMER HAD THIS PROBLEM. THE DEALER CAN'T DETERMINE THE CAUSE OF THE PROBLEM. *AK

TRANSMISSION EXPERIENCED SURGE ON SEVERAL OCCASIONS. HOWEVER, THERE WAS A SERVICE BULLETIN FOR THE 94 & 95 VEHICLES INDICATING A SPRING BODY WAS FAULTY FOR SOME AUTOMATIC TRANSMISSION. TRANSMISSION MAY HAVE FAILED DUE TO THE SAME FAILURE AS THE 94 & 95 SERVICE BULLETIN. *YC